Category: Technical Insights

Tech Tuesday – Be Careful With Fre File Converter Websites

They seem helpful, don’t they, those free websites that allow you to convert a Word document to a PDF or maybe turn a scanned image into a Word file? You upload a file, click a button, and, like magic, it provides you with what you need. But have you ever stopped to wonder where that […]

Tech Tuesday – Doxing? How It Happens and Why You Should Care

You’ve probably heard about people being “doxed” online, but you might not know exactly what it means or how it could affect you. While it may sound like something that happens only to celebrities or internet influencers, the truth is that it can happen to anyone. Let’s talk about what doxing is, how it can […]

Tech Tuesday – Why Ransomware Laughs at Your Backup Strategy

You’ve got backups. That means you’re safe from ransomware, right? Unfortunately, that’s not how it works. Modern ransomware is built to go after your backups first. The thing you’re relying on to save your business is often the first thing it tries to destroy. Let’s walk through what really happens when ransomware strikes, how it […]

Tech Tuesday – Why You Should Never Share One Login Between Staff

Sharing one login between multiple team members might seem like a convenient shortcut: one password, one username, and fewer things to manage. But what feels simple in the moment can cause serious problems down the track. Whether it’s security, accountability, or general workplace operations, using a single login is a ticking time bomb. Let’s walk […]

Tech Tuesday – Why Microsoft 365 and Google Workspace Don’t Back Up Your Data

Many businesses assume their data is safe just because they use Microsoft 365 or Google Workspace. It’s in the cloud, so it must be backed up, right? Not quite. These platforms are great for keeping things running and giving you access from anywhere, but when it comes to recovering lost files, emails, or folders that […]

Tech Tuesday – That Celebrity Endorsement Might be a Deepfake Scam

Have you ever seen a video of a celebrity endorsing a new investment or giving away free tickets that seemed too good to be true? You might be witnessing a deepfake AI scam. These scams are becoming more and more convincing, leveraging advanced technology to deceive unsuspecting people. In this article, we’re going to look […]

Tech Tuesday – Marriott’s Data Breach: A wakeup call for Businesses

Marriott International has recently been in the spotlight for all the wrong reasons. Over the past decade, multiple data breaches have exposed the personal information of hundreds of millions of guests. From passport numbers to payment card details, sensitive customer data fell into the hands of hackers, costing the company millions in penalties and settlements—most […]

Tech Tuesday – Are Employees Cyber-Savvy?

Let’s face it, running a business in today’s environment means keeping your systems secure is a top priority. And while you may invest in firewalls, antivirus software, and the latest security patches, there’s one area that’s often overlooked: your employees. The truth is, your own team can pose the greatest risk to your cybersecurity, not […]

This Familiar Pop-up Could Be Hiding a Nasty Surprise

If your business uses Microsoft 365 applications, you or your employees may have encountered a pop-up window requesting permission to access various account data. In this article, we’ll cover choosing the safest option next time you encounter this pop-up. What Is the “Permissions Requested” Pop-up? This innocuous-looking window pops up from time to time within […]

Tech Tuesday – Avoid Holiday Hoodwinks

The holidays are busy. We’re trying to get work done to have some fun, and we’re hosting family and friends. Plus, parents that have the holiday Elf tradition must remember to move the doll every night. It’s a lot, and it can make us more likely to fall for scams that can lead to data […]

Notice of Closure for Christmas Day

This is a friendly reminder that our offices will be closed this coming Tuesday (December 25) in observance of the Christmas Day Statutory Holiday. Our on-call staff will be available for emergency service requests again on Wednesday (December 26), returning to normal operating hours on Thursday. Merry Christmas from our family to yours.

Your Employees: The Human Firewall

These days, data privacy is not just a concern for tech companies; it’s crucial for every business. Imagine a scenario where a simple slip-up with sensitive information could lead to significant financial loss, damage to reputation, or even legal trouble. Scary, right? But don’t worry, because you can safeguard your business by turning your employees […]

Tech Tuesday – IT Challenges in Mergers and How to Conquer Them

If you’ve been watching your industry lately, you’ve probably noticed a trend: big companies are buying up smaller ones. Consolidation is the name of the game, whether it’s manufacturing, retail, or professional services. When a smaller business is bought out, much of what made that company special needs to be brought into the larger organization […]

The True Cost of Free Tools in Your Business

Let’s face it: free software is tempting. It’s hard to resist a solution that doesn’t touch your budget, especially when it looks like it might solve a pressing problem in your business. But as the saying goes, “You get what you pay for,” and in the case of free tools and apps, what you don’t […]

Tech Tuesday – Practical Tips to Keep Your Business Running After a Power Outage

The weather seems to be getting more unpredictable each year, with extreme storms taking out power across entire regions. It’s no longer just an inconvenience; these events can threaten your entire business operation if you’re unprepared. Let’s talk about how you can keep your business running smoothly after an extreme weather event knocks out the […]

How Scammers Use Your Friends to Steal Your Facebook Account

Imagine you receive a message from a friend asking for a little help. They say they are trying to get back into their Facebook account, and they need a special login code that Facebook will send to a trusted friend. It sounds simple, right? You want to help your friend out, but here’s the catch: […]

Tech Tuesday – Don’t Let IT Failures Wreck Your Christmas Profits

The holiday season is booming, but is your IT ready? Picture this: It’s a few days before Christmas, and your business is busier than ever. Orders are flying in, customers are lining up, and your team is working at full throttle to keep things running smoothly. But then, suddenly, your computer systems slow to a […]

IT Documentation: Your Business’s Lifeline

Let’s be honest: IT documentation doesn’t sound exciting. But imagine it like this: You’re in the middle of an emergency, and suddenly, all the details you need are at your fingertips, saving you precious time and frustration. IT documentation can be your business’s hidden superpower, ready to rescue you from confusion, delays, and even costly […]

Tech Tuesday – “You Have Been Hacked!” Don’t Fall for This Common Scam Email

Have you ever received a terrifying email claiming someone has hacked your computer, watched you through your webcam, and gathered your personal files? If so, you’re not alone. These types of scam emails are becoming more common and are designed to frighten you into paying up. Let’s take a closer look at how this scam […]

Tech Tuesday – What to Do When Your Computer Won’t Turn On

We’ve all been there—ready to use your computer, only to find it won’t turn on. It can be frustrating, but before you panic, you can check a few simple things that might get it up and running again. Let’s walk through some steps to see if we can get your computer back on track. Check […]

Tech Tuesday – Never Email These Sensitive Details

Email is a fantastic tool for communication. It’s quick, easy, and allows you to connect with clients, colleagues, and partners with just a few clicks. But as convenient as it is, email isn’t always the safest place for certain types of sensitive information. Some things should absolutely stay out of your inbox. Let’s walk through […]

Tech Tuesday – Are Employee Devices Putting Your Business at Risk?

As a business owner, you’ve probably noticed that technology is changing how your employees work, especially regarding devices. There are multiple options for managing employee devices in the workplace, each with its own strengths, drawbacks, and security considerations. The main choices are bring your own device (BYOD), choose your own device (CYOD), and corporate-owned, personally-enabled […]

Tech Tuesday – Disaster Recovery vs. Business Continuity: What’s the Difference and Why You Need Both

When running a business, it’s easy to focus on the day-to-day operations and not think about what would happen if something went wrong. But disasters, whether natural, technical, or human-made, can strike at any time. This is where disaster recovery and business continuity come in. These two terms are often used interchangeably, but they serve […]

Tech Tuesday – Keeping Your Files Organized

If you run a business, chances are your team is constantly working together on various documents, spreadsheets, and projects. While cloud-sharing software has made collaboration more accessible than ever, good file organization practices are still necessary to keep things running smoothly. Keeping your files tidy and well structured can prevent confusion, save time, and boost […]

Tech Tuesday – Don’t Shortcut IT Compliance (It’s Risky and Expensive)

When it comes to running a business, shortcuts can be tempting. Whether it’s saving time or money, it’s easy to understand why many business owners might look for the quickest way to meet their IT compliance requirements, be it HIPAA, PCI, or any other regulations. However, cutting corners in IT compliance can lead to fines, […]

Notice of Closure for Thanksgiving

This is a friendly reminder that our offices will be closed this coming Monday in observance of the Canadian Thanksgiving Day Statutory Holiday. As always, our on-call technicians will be available for your emergency support needs. Happy Thanksgiving!

Tech Tuesday – What Happens When You Interrupt Windows Update

We’ve all been there: You’re about to shut down your computer, and the dreaded “Windows is updating” screen pops up. Sometimes, it feels like it takes forever. But what happens if you interrupt that update, whether by turning off the computer or losing power? Let’s dive into what happens when a Windows update gets interrupted […]

Tech Tuesday: Don’t Settle for Less: Upgrade Your IT Provider

As a business owner, you may already have an existing managed service provider (MSP) that handles your IT needs. However, have you ever considered whether they truly meet your expectations? Settling for the status quo and sticking with the “devil you know” may not always be the best approach to your business’s IT infrastructure. In […]

Tech Tuesday: Is Sensitive Data Hiding in Employees’ Personal Inboxes?

As your organization grows, so does the trove of valuable information flowing through employee inboxes daily. Proposals, contracts, intellectual property, customer records: your business lives and breathes through email. But are you really in complete control of this sensitive data? For many large companies, lack of oversight over how staff access and manage work communications […]

Tech Tuesday: The Convenience and Risks of QR Codes

QR Codes Go Mainstream Quick Response (QR) codes have been around for over 20 years, but it wasn’t until the COVID-19 pandemic that they truly broke into the mainstream. As businesses needed safe, contactless solutions, QR codes provided an easy way for customers to access menus, place orders, log into WiFi and more – all […]

Tech Tuesday: Is Your Inbox Drowning in Spam? Here’s Why (and How to Combat it)

If you’ve been swamped with spam lately, you’re not alone (trust me). Unwanted marketing messages clogging up our inboxes seem part of everyday digital life. But have you ever stopped to wonder how on earth all those spammers acquired your email address? Entering Online Promotions and Contests As annoying as it is, there are a […]

Upgrade Your IT Support: Making the Transition Hassle-Free

As a managed service provider (MSP), we understand that businesses sometimes need to switch from their existing service provider to a new one. While the process may seem daunting, with careful planning and execution, transitioning to a new MSP can be a smooth and hassle-free experience. In this article, we will guide you through the […]

Upgrade Your IT Support: Making the Transition Hassle-Free

As a managed service provider (MSP), we understand that businesses sometimes need to switch from their existing service provider to a new one. While the process may seem daunting, with careful planning and execution, transitioning to a new MSP can be a smooth and hassle-free experience. In this article, we will guide you through the […]

Unveiling the Cybersecurity Paradox: Why Businesses Are Taking Risks

In recent years, there has been a concerning paradox in the business world: despite the increasing frequency and severity of cyberattacks, many businesses, especially small ones, are spending less on cybersecurity. This paradox poses a significant risk to these businesses as they become more vulnerable to cyberthreats. Let’s explore the reasons behind this paradox and […]

Small Breach, Massive Fallout: The Danger of Inadequate Security Measures

In our modern, highly interconnected world, it’s crucial to recognize that even minor computer security issues have the potential to rapidly escalate into significant problems. This article provides an example of the chain reaction that can occur when even minor computer security issues are not addressed. The Domino Effect of a Leaked Password Imagine a […]

Lessons Learned: The Importance of Network Redundancy

Introduction In today’s digital era, most businesses couldn’t do without a reliable internet and phone connection. However, recent events have shown us the potential risks of relying on a single network source. One such incident occurred when Optus, one of Australia’s leading telecom providers, experienced a massive outage, leaving an estimated 400,000 businesses without internet […]

Beware of the Norton Subscription Renewal Email Scam

Have you recently received an email claiming to be from Norton informing you of an upcoming subscription renewal? Be cautious, as this could be a scam. The “Norton Subscription Renewal Email Scam” is making the rounds. This article aims to inform you about what to look for and how to avoid it. The Deceptive Email […]

Notice of Closure for New Year’s Day

This is a friendly reminder that our offices will be closed this coming Monday (January 1) in observance of the New Year’s Day Statutory Holiday. Our on-call staff will be available for emergency issues. Happy New Year, and see you in 2024!

Notice of Closure for Christmas Day

This is a friendly reminder that our offices will be closed this coming Monday (December 25) in observance of the Christmas Day Statutory Holiday. Our on-call staff will be available again on Tuesday (December 26). Merry Christmas from our family to yours.

Technology Tips for a Smooth Holiday Season

The holiday season is a time of joy and celebration, and technology often plays a significant role in making the festivities even more memorable. Whether you’re giving or receiving new devices, hosting family gatherings, or simply wanting to ensure the security of your digital and physical assets, these technology tips will help you make the […]

How MSPs Support Employee Effectiveness

Employee effectiveness is key to business success. When your people can do the right things well, you’ll see improved results. That leads to the question: How can businesses improve employee effectiveness? A managed service provider (MSP) can help your employees meet their goals effectively and efficiently. Supporting employee effectiveness To perform effectively, your employees first […]

Happy Hanukkah

Happy Hanukkah to all our friends who celebrate the occassion.

Free Yourself from Daily IT Distractions

Fix Your Daily IT Distractions by partnering with an MSP who can save you time and help make your business more efficient.

Business Benefits of a Single IT Vendor

Elevate your business with a single IT provider! Gain transparency, streamline communication, & speedy issue resolution.

Why Should You Use your Own Router

From parental controls to improved network security, discover how upgrading from an ISP-Provided router can transform your online world.

Securing Your Business on Black Friday/Cyber Monday

Prepare for Black Friday/Cyber Monday by learning vital strategies to secure your business & fortify against cyber threats.

Happy Diwali

Happy Diwali to all our friends who celebrate the occasion.

Notice of Closure for Remembrance Day

This is a friendly reminder that our offices will be closed this coming Monday in observance of the Remembrance Day Statutory Holiday. As always, our on-call technicians will be available for your emergency support needs. Lest We Forget.

Can Script Kiddies Threaten Your Business?

Their name may not prompt anxiety, yet script kiddies are much more dangerous than they sound. These cybercriminals aren’t elite hackers, but they can still compromise your business. What is a Script Kiddie? Someone considered a script kiddie, or “skiddie,” has nominal coding skills. They can’t find the vulnerabilities in software or a website; they […]

The Power of Professional Virus Removal

Installing antivirus software is a great first step toward protecting your computer. Still, relying on that software to keep viruses at bay may not be the best thing. Working with a professional to remove the virus and fix your computer adds security. What antivirus software can do Antivirus software protects computers and other devices against […]

SilverPoint Partners with VOIPTools

SilverPoint is excited to announce it’s partnership with VOIPTools, a solution provide which allows us to supercharge the functionality of the 3CX phone systems we provide our customers.

Keeping Kids Safe on Discord and Online Platforms

You might remember setting up a “telephone” with a friend made with cups and a string. Or feel nostalgic for the novelty of having your own phone line in your home growing up. Meanwhile, we’re raising the digital generation. They game online, chat online, stream TV online…everything is online. One popular channel for kids’ conversations? […]

Finding Business Balance on the Sliding Scale of Security

Every day there’s some new malware or data leak or hacker exploit revelation. Your business is vigilant, but it feels like you always have to be doing more about cybersecurity to remain protected. Meanwhile, you want to balance security measures with usability, convenience, and cost. That balancing act puts you somewhere on the sliding scale […]

Notice of Closure for Thanksgiving

This is a friendly reminder that our offices will be closed this coming Monday in observance of the Canadian Thanksgiving Day Statutory Holiday. As always, our on-call technicians will be available for your emergency support needs. Happy Thanksgiving!

Cybersecurity Myths: Separating Fact from Fiction

In today’s digital age, where cybersecurity threats are rising, it is essential to separate fact from fiction and debunk common myths surrounding online security. Misconceptions can lead to poor practices and leave individuals and businesses vulnerable. This article will debunk some prevalent cybersecurity myths to help you make informed decisions and keep your digital life […]

October is CyberSecurity Awareness Month

Welcome to the month of October, where we highlight the importance of cybersecurity and promote Cybersecurity Awareness Month. In today’s interconnected world, online safety is an ever-growing concern for individuals and organizations alike. This blog post aims to raise awareness about the significance of cybersecurity and provide you with practical tips to protect your digital […]

Notice of Closure for National Day of Truth and Reconciliation

This is a friendly reminder that in observance of the National Day of Truth and Reconciliation, our offices will be closed this coming Monday. As always, our on-call technicians will be available for your emergency support needs. Wishing you a reflective and meaningful National Day of Truth and Reconciliation.

Smart Ways to Secure Your Laptop

Are you reading this on a laptop? Take a moment to imagine how you’d feel if your laptop were stolen. Maybe you looked away for a moment at the airport or coffee shop, or someone broke into your car or house. It could be disastrous. Laptop theft is a real problem. Security software provider Norton […]

Technology to Increase Sales Conversions

“Always be closing” shouted Alec Baldwin’s grizzled salesman in Glengarry Glen Ross. His advice remains valid today, even though he said it without all the technology available today to help you drive sales and convert leads. With so many types of enabling technology to choose from, it can be challenging to stay ahead in sales. […]

Things Businesses Shouldn’t Share with AI Chatbots

AI chatbots can offer several benefits to businesses, as the technology can help you automate and expedite many business tasks, but be cautious about the information you share with AI chatbots. Ways AI Chatbots Help Businesses AI chatbots have gained popularity with businesses looking to streamline tasks. After all, this powerful tech can help businesses: […]

Is the MSP Bargain Actually a Good Deal?

Saving money is always an attractive option for businesses. Still, a bargain that undermines productivity and can hurt profitability is inadvisable. When comparing vendors, consider the return on investment as well as the quote’s bottom line. This is especially true when it comes to your managed service providers (MSP). As external IT help for your […]

Notice of Closure for Labour Day

This is a friendly reminder that in observance of the Labour Day Statutory Holiday, our offices will be closed this coming Monday. As always, our on-call technicians will be available for your emergency support needs. Happy Labour Day!

The Dangers of Smartphone Ransomware

You’ve likely seen news coverage of ransomware targeting large companies or hospitals. Maybe you’ve seen Homeland when Claire Danes’ character falls victim to laptop ransomware during a surveillance mission. But did you know that ransomware attackers can also target your smartphone? A smartphone, after all, is a portable computer in your palm. Take a moment to imagine […]

What Happens When You Delete a File?

When you delete a file, it disappears from your desktop. That can be helpful to clear up clutter and give you a sense of accomplishment, or it can cause a panic spiral as you worry that you’ve lost a week’s worth of work. Either way, it may help to understand better what really happens when […]

Are Digital Wallets Safe to Use?

With the embrace of smart mobile devices, digital wallets have grown popular. Also known as e-wallets or mobile wallets, these apps store payment information virtually. The convenience is undeniable; the question is whether digital wallets are safe to use. Popular examples of digital wallets include Apple Pay, Google Pay, Samsung Pay, PayPal, Venmo, Alipay, WeChat […]

Aligning Strategy and IT with Your MSP

Scaling your business is critical to your success. Business is, after all, dynamic. Ideally, it’s growing, but it almost always needs to pivot. When that happens, you need your IT to keep pace. Working with a managed service provider (MSP) to align your strategy and IT can support and even drive agility. There are times […]

Is Password Autofill Compromising Security?

“What’s that password again? Wait, I changed it … Harrumph. I don’t remember!” We have all been there, sometimes many times a day. Password autofill on our Web browsers felt like the sun was shining on our online activity again. Sorry to tell you, but this convenience may not be entirely safe. Most browsers will ask after […]

Combatting Cybersecurity Fatigue

When was the last time you had to change your password or received an alert to update your device for what felt like the umpteenth time? These are minor frustrations, but ongoing IT requests can add up to cybersecurity fatigue. You cannot stop securing your tech but can combat employee annoyance with the process. The […]

What VPNs Can and Cannot Do

Virtual private networks (VPNs) are becoming more common. Many people use VPNs to establish an encrypted connection over a public network or to add privacy and security. Think of a VPN as a private tunnel. Connect to the internet using a one, limits the ability of others being able to access the data that you […]

Essentials to Know About Software Licenses

Bet this sounds familiar: A screen full of legalese opens up when you download some new software. You immediately scroll to the bottom and click “I agree.” Today we are going to discuss the software license essentials every user should know. Most of us don’t actually read license agreements. This is not a good idea […]

Psst … What’s Your Master Password?

All of us like to think we are unique. That thinking extends to our passwords too, right? We’re special and distinct, so no one could guess our chosen collection of letters, numbers and symbols. Well, it’s surprisingly easy for algorithms to determine passwords and to do so extremely quickly. So, a password manager is a […]

The Business Risk of Abandoned Domain Names

When setting up your small business website, you want a memorable name and sleek Web design. You know your website is an important online calling card. Then, when you grow or your business evolves, you might rebrand and add a site. But wait, don’t abandon the old one. When you set up your Web presence, […]

How to Prevent Password Spraying Attacks

Bad cyber actors are what the kids these days would call “try hards.” They do everything they can think of to get into your accounts. One tactic is password spraying. In case you don’t know about it, this article gives the basics and shares strategies to prevent this type of attack. You’re probably familiar with […]

3 Reasons to Avoid Signing in With Facebook or Google Accounts

Nine out of ten times today when you visit a website you’re asked to sign in. To add convenience, many sites offer the ability to sign in using a Facebook or Google account. Sure, it’s simpler, but this article will share three key reasons why you might want to avoid this easy route. It’s estimated […]

How to Spot Email Spoofing

The number of emails we get daily can be overwhelming. We could be excused for not looking at them all closely – well, almost. Except that not taking care to review emails for signs of spoofing could be a real risk to your business. Learn about email spoofing and how to avoid it in this […]

Tech Tuesday – Shopping for a New Computer

Shopping for a New Computer? It’s a decision that comes with equal doses of excitement and overwhelm: getting a new computer! Unlike popping out to the shops for a new toaster, choosing the right computer comes with so many questions, most of which are usually asked in some sort of alien language. Helpful sales people […]

Tech Tuesday – Prepare Your IT for the Holiday Season

We all know about the Grinch who ruins Christmas for Whoville. Don’t cast IT as the Grinch of this holiday season. Prepare your technology and systems to reduce downtime risk. You’ll avoid disrupting your customers’ holiday season or employees’ seasonal fun. Update and upgrade IT Expecting an uptick in online shopping for the holidays? Apply […]

Tech Tuesday – Don’t Get Reeled in by Holiday Phishing Attacks

We expect the holiday season to be a time of good cheer, and peace and goodwill to all, right? Except cyberattackers didn’t get the memo. They are more likely to attack businesses with phishing attempts during the holidays. Prevent issues by knowing what to expect. Cybercrime research shows the season “dramatically impacts” the volume of […]

Tech Tuesday – Stay Safe Shopping Online This Holiday Season

Retail research tells us that over 75% of people are shopping online each month, and, with the holiday season upon us, you’re likely to be one of them. But don’t let the appeal of convenience distract you from the need to stay safe when shopping online. The number of digital buyers is steadily climbing. In […]

Wish List Wednesday – Setup for the Holidays

The holiday season is here again.  TV advertisers have released their festive jingles and stores have dusted off their Christmas displays.  Most importantly, shopping centers have moved their latest and greatest devices to the front of the store.  It’s almost time to eat warming treats in front of a roaring fire.   There may still be […]

Elf (Tech) Tuesday – Ring in the New Year with New IT

For many of us, 2021 can’t come soon enough, and we’re hoping next year will be a better one. One way to get the best start in the new year? Take the time now to review business technology. There are several areas that you might improve to support 2021 success. First, look at your website. […]

Merry Monday – Buying Tech in Time for Christmas

Buying Tech in Time for Christmas Christmas time is back with us again.  The latest devices and gadgets are hitting store shelves just in time to keep up with the rush.  Magazines, television, and the web are brimming with advertisements and reviews of the latest tech your money can buy. Before you rush out to […]

Notice of Closures: Christmas and Holiday Schedule

This is a friendly notice to advise of our normal business hours over the coming Holiday Season, through to January. May everyone have a wonderful Christmas and Holiday Season.  We hope you are able to celebrate safely, and look forward to speaking with you in the New Year. Dec 23 8:00am – 5:00pm Dec 24 […]

Tech Tuesday – Keep Your Firmware Safe and Secure

Most of us can differentiate between hardware and software. But how many know what firmware refers to? More importantly, is your business securing its firmware against security vulnerabilities? Your business knows it needs to keep its operating systems (OSs) up to date. Installing patches as they are released helps protect your OS and software applications […]

Tech Tuesday – What Is SharePoint, and Why Use It?

Mobile, remote workforces still need tools to share and collaborate with one another. Business teams want to work together and get the job done efficiently. Microsoft SharePoint helps make that happen. SharePoint is used in science and education, law and government, finance, computers, electronics, and technology verticals. Its largest market share globally is in the […]

Tech Tuesday – Boost Your Email Impact With These Smart Strategies

Boost Your Email Impact with These Smart Strategies Most small businesses rely on email as their preferred form of communication. Either internally or externally to clients, customers and suppliers, email is the go-to format we’d be lost without. Our love affair with it is no surprise – it’s quick, simple and provides a paper trail. […]

Notice of Closure: Monday October 12 (Thanksgiving)

This is a friendly notice to advise that our offices will be closed this coming Monday, in observation of Thanksgiving Day here in Canada. As always, our on-call technicians will be available for your emergency support needs. Happy Thanksgiving Canada!

Questions and Answers with Mike Garcia

Meet Mike Garcia Queue Mystical Music – Fade Into View – Portrait of Mike Garcia Having come up with the idea for the coolest company name ever in 2010, Pure Freaking Magic Technology, Mike decided that was not good enough and proceeded to go on a pilgrimage to the hallowed place of people seeking company […]

Tech Tuesday – Getting the Most out of Microsoft 365 – Book it!

Accountants, dog groomers, and physiotherapists didn’t get into business to manage bookings. You want to be working on the thing you enjoy doing, not fussing with phone calls and emails, trying to schedule times for clients to come in. That’s where Microsoft 365 Bookings comes in handy. Bookings is an add-on to your Microsoft 365 […]

Tech Tuesday – 6 Reasons to Replace your ISP Email

When you sign up for an internet service, the provider will hook you up with an email address, too. Your internet service provider (ISP) wants to keep you connected to them. But this convenient email address isn’t always the best long-term solution for you. That “[email protected]” email address may work fine. You use it to […]

Tech Tuesday – Don’t Let Crooks Hijack Your Domain

Doing business today you are as likely to give out your website address as your email or phone number. Your Web domain is your business identity on the internet. Don’t risk falling victim to the cyberthreat known as domain hijacking. You build up a business site to represent your brand online. Every bit of content, […]

Tech Tuesday – Why Your Small Business Needs VoIP

Why Your Small Business Needs VoIP Why would a small business need VoIP? Not just another acronym to learn, Voice over Internet Protocol (VoIP) offers many advantages for small business. Especially SMBs that want to run with the enterprise-sized companies. Basically, VoIP turns voice conversation into data packets sent between the two network points. Don’t […]

Tech Tuesday – Protect Your Home from Technology Fire Risk

You love your technology and probably have a lot of it at home. You might not think of computers, smartphones, printers, or routers as a fire risk, but they can do real damage. Microwaves, laundry machines, and air conditioners are the top sources of residential fires, but computer equipment is also responsible for fires that […]

Questions and Answers with John Welker

Meet John Welker John joined the technical arm of SilverPoint in the early part of 2018 and quickly settled into his role within the team.  A quick learner and a steady presence, John quietly goes about closing tickets like it’s no big deal. An anime fan, John has curated a movie library larger than most […]

Tech Tuesday – Have You Tried Turning It Off and On again?

There’s one solution to tech problems that everyone knows: turning the device off and then back on again. This go-to move is a bit of a joke in the IT industry. Who needs help-desk support if you can find a power switch? Surprisingly, this approach actually does solve a lot of problems. Take the Microsoft […]

Notice of Closure: Monday September 7 (Labour Day)

This is a friendly notice to advise that our offices will be closed this coming Monday, in observation of Labour Day. As always, our on-call technicians will be available for your emergency support needs. Happy Labour Day!

Tech Tuesday – Invest Now in your Top Technology Priorities

The global economy is in a slump. But believe it or not, now could be a good time to invest in technology priorities. You may already have streamlined processes. You had certain technology tools and systems in place to get things done. It all was working fine. Yet 2020 brought many challenges to the way […]

Tech Tuesday – Test your Data Backups

Author’s Note (warning: Shameless Self Promotion ahead): Last year I wrote a couple articles on my personal blog, about data archiving and backups. While I am obviously biased, I think these are informative and worth the few minutes of time they take to read. Tech Insight: To Backup or To Archive? That Is The Question… […]

Tech Tuesday – Dealing with Slow Internet in the Home Office

A few months ago we thought working from home would be temporary: a couple of weeks of remote work was going to help corral this coronavirus thing, and we’d get back to usual. Now we know better, and the things we could put up with in the short term loom as bigger challenges. Poor internet […]

Questions and Answers with Seema Rajesh

Meet Seema Rajesh Seema joined SilverPoint as our Finance Clerk in November 2018 and is our part of our Fantasy Finance League Team Duo.  A gentle and kind soul, she takes on the most daunting bookkeeping mysteries with grace and skill and has been a welcomed addition to our team since her arrival. A movie […]

Tech Tuesday – Remote Working with Microsoft 365

Working from home is a big change in an already tumultuous time. Yet there’s a bright side. The quarantine could be your opportunity to reinvent how you work — for the better. Migrating to Microsoft 365 has benefits now. Plus, when you’re back to business as usual. Microsoft 365 is the cloud-based version of Microsoft […]

Happy System Administrator Appreciation Day

Authors Warning Note: Self-serving post ahead. System Administrator Appreciation Day (also known as SysAdmin Day) is an annual event created by Ted Kekatos in 2000. The event exists to show appreciation for the work of sysadmins and other IT workers and is celebrated on the last Friday in July.

Tech Tuesday – Work From Home: Revisiting Business Etiquette

Business etiquette for working in an office environment is well established: show up on time, wear pants, put your name on your lunch in the fridge – those kinds of things. But working from home is a new thing for many people and businesses. These tips for business etiquette for remote work support professionalism. #1 […]

Notice of Closure: Monday August 3 (Civic Holiday)

This is a friendly notice to advise that our offices will be closed this coming Monday, in observation of the Civic Holiday. As always, our on-call technicians will be available for your emergency support needs. Happy Civic Holiday!

Tech Tuesday – Steer Clear of Corona Virus Scams

Steer Clear of Corona Virus Scams With the world grappling with a health pandemic, scams are shocking. Regrettably, bad actors are everywhere, always looking for opportunities, and they’re seeing one in the corona virus. This article outlines what you need to watch out for and how to stay cyber safe. The last thing you want […]

Tech Tuesday – Stop the Inbox Insanity (Tips for Better Email Management)

Stop the Inbox Insanity: Tips for Better Email Management A staggering 269 billion emails are sent every day. Your business only a small fraction of those emails. Yet your staff likely feel as if at least 269 of those are coming their way daily. In fact, the typical employee in 2018 received 90 emails, and […]

Questions and Answers with Ashley McVeigh

Meet Ashley McVeigh Having joined our team in August 2017, Ashley has been the cornerstone in effecting change within our finance team for the past two years.  Holding a self-imposed second title of Senior Office Christmas Elf, her passion for the holiday seasons is second to none but the most passionate kid at heart. As […]

Microsoft 365 signals a new era of productivity for SMBs

Why does HTTPS matter?

How MSPs are supporting clients during the COVID-19 pandemic

Watch out for this Android malware

Give your home Wi-Fi a boost with wireless repeaters and access points

Microsoft 365 update channels: What you need to know

Why you need the cloud in the middle of COVID-19

Why your SMB needs a business continuity plan (BCP)

How to protect your business printers from hackers

How to troubleshoot common printer problems

Office 365 is now Microsoft 365: New features, same price

COVID-19 and the cloud: Staying connected while apart

5 Tips to keep your business afloat during the COVID-19 crisis

Here’s what to look for when buying antivirus software

Best laptops for remote working in 2020

Secure Windows and Office for your work from home staff

How much internet bandwidth do you need for remote work?

Remote working: Will it be the new norm?

How to work from home securely

Our favorite remote working tools

Letting your staff work from home? Here’s the gear they’ll need

Cloud use surges during COVID-19 pandemic

COVID-19’s huge impact on businesses

Why autocomplete passwords are risky

Security tips for businesses that use IoT devices

Take notes the modern way with OneNote

Gear up your network equipment with UPS

Use single sign-on for login efficiency

How to minimize Wi-Fi hiccups

3 Hacker types you need to know about

Add hours to your day with these PC hacks

Boosting productivity with Workplace Analytics

Speed hacks to make Google Chrome faster

Top reasons for technology business reviews

Do these before buying cybersecurity software

What can you do with an old PC?

3 Excel level-up tips

Microsoft Excel’s new features now make it easier than ever to process data and present information visually. Help yourself to our three useful tips now.

How AI can boost your eCommerce business

How virtual reality helps small- and mid-sized business

Office 365 hacking: What you need to know

The right way to set up guest Wi-Fi

Rediscover Office 365 with Surface

Manage your WordPress with this checklist

The business benefits of IAM

Mitigating cybersecurity insider threats

Decrease printing costs in 5 easy ways

Office 365 productivity add-ons you must use

6 Firefox features your business needs

Taking business continuity to the cloud

Security audits are more crucial than they seem

Choosing an office Wi-Fi router

Office 365 feature highlight: Predictive forecasting

Familiarize yourself with Office 365 Power BI’s predictive forecasting and how it can help your business.

Secure your data in the cloud

BI is not just for the big boys

How to strengthen your BYOD security

No quicker way to let ghouls into the network ?

Ghosts, ghouls, and monsters, OH MY… Are you planning to let them into your network? Seriously… Cybercrime is rising at an incredible rate. A network is attacked every 39 seconds. What’s the quickest way to let these bloodcurdling creatures into your network? Run outdated technology, that’s all. Windows 7, Windows Server 2008, and Windows Server […]

A day of turkey, pumpkin pie & thanks ?

Thanksgiving wouldn’t be complete without sending a thank you to all of the local businesses who trust us with managing their technology. Working with you is a true pleasure and we appreciate your continued trust in our team. Naturally, we’ll be closed on October 14th, 2019 to allow our team to spend time with their […]

September’s Free Online Microsoft Training

Every month, we host Microsoft Office and other technology training sessions. Our training sessions are completely free of charge and are available “on-demand”.  Yes, you can tune-in whenever and wherever you like.   This month’s training session: 4 Ways To Use Microsoft Outlook Efficiently. Our in-house Microsoft training specialist, Dawn, will guide you through some […]

The New Ways Cybercriminals Pose a Threat to Organizations

Cybercriminals no longer act alone. Find out the strategies and means cybercriminal networks are using to launch dangerous attacks against your organization.  According to technology industry blogs, cybercrime incidents are growing by 15 percent each year and cybercrime has become the most profitable type of criminal activity around the globe. Cybercriminals are no longer acting […]

Can Outsourced Managed IT Services Improve Profitability?

Outsourcing Managed IT Services Improves Business Goal Achievement Industry leaders require a laser-focus on profit-driving initiatives. Outsourcing an organization’s IT oversight saves time, money, and keeps everyone on task.   Whether you are a decision-maker for an upstart, mid-sized, or large corporation, outsourcing IT support, maintenance, and cybersecurity oversight can improve your operation. Managed services […]

Happy Labour Day

To make the most out of what we hope will be a gorgeous long weekend, we will be closing our office for the day on Monday, September 2nd. And as always, we’ll have technicians on call for all of our managed IT services clients, and you’ll be able to reach us by calling our office […]

Why is Effective Business Continuity Management Important?

Why is Effective Business Continuity Management Important? Business continuity management (BCM) denotes how organizations plan for and respond to risks. Mission-critical functions must continue to run after disruptions such as bad weather or hackers. A business continuity plan documents how your organization will continue to operate after a natural or man-made disaster, severe market conditions […]

The End Of Windows 7

As of January 14th, 2020, Microsoft will be ending all support for their hugely popular Windows 7 operating system, which has technology professionals strongly recommending businesses upgrade to Windows 10 in response. This brief video on the subject discusses what the end of Windows 7 support means for users and the risks that come with […]

The Price of Getting Hacked

Depending on the scope of the attack, the cost of getting hacked can be in the hundreds of thousands or more. Here’s what you need to know.  When it comes to cyberattacks, all too often the bad guys win. Hackers have targeted local governments, airports, banks, and businesses, stealing usernames, passwords, and sensitive private data. […]

Secrets to Searching Tabs on Chrome (It’s Time to Get Organized!)

Save Time and Headaches by Searching Your Open Tabs Instantly It is easy to lose track of which open tab contains the information you need when you are researching. Use this Chrome tool to instantly find the right tab.   Do you do a lot of research online for work or school? Then you know […]

Capital One Data Breach Affects More Than 100 Million Customers

Capital One Data Breach Affects More Than 100 Million Customers and Small Businesses in The U.S. & 6 Million in Canada On July 29, 2019, Capital One reported that their customers’ confidential information was compromised. This includes the Social Security and bank account numbers of more than 100 million people and small businesses in the U.S., […]

Companies Held Responsible for Tech Security

Major Fines for IT Data Breaches Outdated machines, software or employee practices can lead to major security problems. These big companies faced painful fines for their IT mistakes. As companies increase their online activity, data collection and eCommerce, the stakes will continue to rise. Companies that are lax, poorly prepared or sloppy are facing disastrous […]

How To Download Audio From Facebook Messenger

How To Download Audio From Facebook Messenger Facebook Messenger is one of the most popular chat and messaging services in the world. Increasingly, Facebook Messenger is increasingly being used to communicate using text, audio, and video. However, a common question asked by users of Facebook Messenger is how audio files can be saved from within […]

Keeping An Eye On The Dark Web?

Keeping An Eye On The Dark Web? Do you know about the “Dark Web”? It’s the part of the Internet where your private data – passwords, social security, credit card numbers, etc. – could be for sale right now. Do you know how to check if they are?     The Internet isn’t all funny […]

Online Free Excel Training: Tips & Techniques For Managing Workbooks

Organization Shouldn’t Be Complicated Out of all of Microsoft’s Office programs, Excel is one of the most universally used. What started out as a fairly basic spreadsheet program has evolved into a must-have business tool. However, the more you use Excel, the more data your workbooks will accumulate. Keeping these workbooks organized and easy to […]

Online Free Excel Training: Tips & Techniques For Managing Workbooks

Organization Shouldn’t Be Complicated Out of all of Microsoft’s Office programs, Excel is one of the most universally used. What started out as a fairly basic spreadsheet program has evolved into a must-have business tool. However, the more you use Excel, the more data your workbooks will accumulate. Keeping these workbooks organized and easy to […]

How to Know When to Outsource IT

Nearly every company must now rely on technology on a daily basis. For most companies, the role of technology will only grow in the future, making it even more important for all companies to have the tech support they need at all times. Depending on the situation, companies may hire employees to handle IT in-house, […]

Small Business Owner? How to Choose Tech Support

Small Business Owner? How to Choose Tech Support It is an unfortunate truth that many small businesses assume they don’t need to outsource their IT needs to a professional IT company. This couldn’t be further from the truth. In fact, small businesses desperately need IT support — often, because they won’t have the resources to […]

How Can You Encrypt Files and Folders in Windows 10, 8 or 7?

How Can You Encrypt Files and Folders in Windows 10, 8 or 7? You can encrypt files and folders in Windows (vers. 7-10) using BitLocker. This Vista operating system extension has on-disk encryption as well as key management capability. It’s protected by two-factor authentication, so anyone who wants to crack the code needs a hardware […]

Data Security is Vital to Reducing Business Risk

Data Security is Vital to Reducing Business Risk Traditional business risk has fallen into a few different buckets with the economy and competitors being two of the major forces under consideration. The tides change, and businesses today must add some additional items to that list and one of the most important is the issue of […]

Microsoft’s Hyper-V Server 2019 Finally Released: Here’s What You Need to Know

Microsoft’s Hyper-V Server 2019 Finally Released After being plagued with everything from data loss issues to a lack of available hardware, Microsoft finally released their long-awaited Hyper-V Server 2019 to their Evaluation Center approximately eight months after the expected release date of October 2, 2018. This is even after the Microsoft team skipped the crucial RTM (“release-to-manufacturing”) […]

How to Password Protect an App on Your Android Device

Have you ever wanted to put access to certain apps on your phone or tablet under an extra layer of security? There are all sorts of reasons people might want this. Maybe you want to share your phone with a child, but you don’t want little Johnny messing with work apps or your grown-up Netflix […]

Happy Canada Day

Got Your Sparklers Handy? To make the most out of what we hope will be a gorgeous Canada Day long weekend, we will be closing our office for the day on Monday, July 1st.     Of course, just because it’s a holiday, that doesn’t mean you’ll have to make do without us. You’ll be […]

Spoofing & Hacking: What’s The Difference?

Most people know not to open email attachments from senders that they do not know. Unfortunately, it is not just attachments from strangers that you have to be on the lookout for. It happens quite often that people will get emails that seem to be from known senders that have malicious attachments, or that ask […]

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Severe Ransomware Attack Hits Global Firm

Norsk Hydro just got hit with a major ransomware attack that took down their entire worldwide network. It happened this morning, Tuesday, March 19, 2019, and we wanted to share this with you. They experienced widespread system outages. This has been such a disaster that their aluminum production plants are now operating manually. All of […]

New Threat Advisory: TrickBot (Warnings/Recommendations)

TrickBot is up to its tricks again. Once cyber experts get a handle on it, TrickBot releases new modules that advance its capabilities. Here’s what you need to know to protect your organization from TrickBot. Don’t Get Tricked By TrickBot TrickBot is up to its tricks again. Once cyber experts get a handle on it, […]

Top New Additions To Microsoft Office 365

Microsoft Office 365 has rolled out an impressive array of new features that business owners will appreciate. These range from handy mobile-to-PC interactions to intuitive, behind-the-scenes IT integrations to keep a business running smoothly. Here are some of the standout new additions to Office 365 that were specifically created with business managers in mind. 1. […]

How Much Time Are You Losing To Technology Issues?

No matter how good technology gets, technical issues are still and will continue to be a major cause of lost productivity for individuals and companies. Problems with slow or crashed computers, loss of internet service, printers not working, dropped telephone calls, and other annoying little gremlins are costing companies millions of dollars a year, including […]

Warning: Foreign Hackers Compromised Citrix Systems

Citrix said the FBI warned them on Wednesday, March 6th that hackers compromised its IT systems and stole “business documents.” Citrix doesn’t know precisely which documents the hackers obtained nor how they got in. It’s suspected that this is a sophisticated cyber espionage campaign supported by a nation-state. The consequences of the Citrix security incident could affect a broader range of targets, as the company holds sensitive data for […]

What Is This Chromium Application That Just Appeared On My Computer?

Have you seen a new application — Chromium — suddenly appear on your computer? It’s likely that if you did not intentionally download it, the app is malware that should be removed immediately. While Chromium is a legitimate product, hackers have been using it to deliver adware and potentially unwanted programs, redirect browsers to different […]

Spring Forward This Sunday

Daylight Saving Time for 2019 starts on Sunday, March 10th. I’m sure you know how Daylight Saving Time (DST) works, but did you know not everyone in Canada observes this time change? Parts of British Columbia and Nunavut don’t observe DST, while a small part of eastern Ontario and most of Saskatchewan observes DST year […]

What are the Top Benefits Of IT Services To Local Small Business?

Why Do Local Small Businesses Need IT Services? Many small business owners are entrepreneurial and want to do as much as possible on their own. However, specific tasks require technical expertise that would distract owners from operating their businesses. IT support services are a perfect example of the type of task that small businesses owners […]

The Ultimate Small Business Owner’s Guide to Ransomware

Your employee innocently clicks a link within an email or visits a sketchy website and the next thing you know your digital assets are being held hostage by a cyber attacker. It only takes a few keystrokes to cause potentially irrevocable damage to your systems, and hackers are always looking for new victims. With ransomware, […]

Why Do Hackers Target Small Businesses?

Why Small Companies is the First Target for Online Hackers According to the SBA, small business employs less than 500 people and realizes less than $7 million in profits annually. This standard defines a small company across the global business world. A large percentage of these smaller businesses operate as privately owned companies. Hackers are especially […]

What Are Some Common Myths With Managed IT Services?

Managed IT Services is a transaction often required by businesses large and small in order to operate efficiently. It’s unfortunate that some owners and managers misinterpret the scale of services provided by a Managed IT Provider. To some extent, there is a contractual obligation toward the expected services, but there is also a simple limitation as to […]

Apple Tech Tip: How To Recover A File You Forgot To Save

It happens to the best of us. You’ve invested serious time and effort into a Microsoft Office file for an upcoming presentation. You may even be moments away from finishing your work. Then it happens: your Mac goes down, hard. Maybe the power goes out, or maybe you get the dreaded “Sad Mac” screen of […]

Feeling The Love?

There is a lot to love about the work that you do, and hopefully, your technology is part of that. Loving your IT means having a great relationship not only with the devices, software, and applications you use each day, but with the folks who look after them.   If you’ve stopped feeling that spark […]

What Is Customer Lockbox And Privileged Access Management In Office 365

  Microsoft Office 365 is a suite of services that includes Customer Lockbox and Privileged Access Management. Both tools to assist customers in meeting their compliance obligations and maximizing data security and privacy. These tools are currently only available for customers with Office 365 Enterprise and Advanced Compliance SKUs. Privileged accounts are being compromised more rapidly every day and […]

The Risks Of Using Auto-Complete For Passwords

The auto-fill feature that makes it easy to enter in usernames and passwords on various websites may be putting your information at risk. While auto-fill is a convenient way to keep track of the many combinations of letters, numbers and special characters you need to access sites, the feature is also being used by advertisers and […]

The Most Common Errors Local Businesses Make When Hiring an IT Consultant

Hiring an IT consultant is a proven method of boosting small to midsize businesses beyond their current capabilities. Rather than hiring full-time employees or tying up internal resources, businesses can allow an IT consultant to do some of the heavy lifting. That’s not to suggest that hiring an IT consultant does not have some pitfalls. Here are […]

How To Create A Photo Calendar In Microsoft PowerPoint

 What Can You Use Personalized PowerPoint Photo Calendars for? A personalized photo calendar is a great way to provide loved ones with updated family pictures during holidays and birthdays. You can print them out on regular paper or cardstock, or send your projects to family and friends digitally. It’s simple to complete in Microsoft […]

How To Add A Contact In Microsoft Outlook

Adding a new name and email address to your list of Microsoft Outlook contacts is pretty simple. There are two different ways you can do it depending on whether you want to add the contact information from an email or just want to create a brand new contact. How to Add a Contact From an […]

Urgent Tech Tip: Disable Facetime On Your iPhone

A major FaceTime bug discovered recently has left Apple device users skittish about yet another privacy concern and forced the tech giant to scramble for a fix for the issue. For users of Macs or iPhones, understanding the FaceTime flaw and knowing how to disable the function are important steps until the issue is fully […]

Microsoft Office 365 Business vs. Microsoft 365

Two subscription-based software programs available from Microsoft are Office 365 and Microsoft 365, both developed for small to medium-sized businesses and even larger companies. There are some similarities and differences between the two to help you decide which one you need for your organization. For even larger organizations there is Microsoft Enterprise that may have […]

Data Privacy Day: Respecting Privacy, Safeguarding Data, and Enabling Trust

There is no better time than Jan. 28 to turn your attention to the importance of data privacy and all that it entails. During National Data Privacy Day, numerous businesses, nonprofit organizations, government entities, and individuals will come together to spread awareness about safeguarding data, protecting privacy, preventing information theft, and other issues that affect […]

3 Easy Steps To Secure Word Documents With A Password

Do you regularly send sensitive documents via email? If so, you are probably careful to double check that you have included the right recipient; you might even go one step further by adding a read receipt to the email. The next step that you could take when sending sensitive documents via email, is to use […]

Windows 7: Under One Year Until Support Ends

Use Windows 7? Do you love your Windows 7? Will your need or desire to continue to use Windows 7 surpass this year? If so, you should be aware that in just under one year — January 14, 2020, specifically — Windows 7 Extended Support ends for most users. As such, there are things you […]

Happy MacIntosh Computer Day

January 24th is Macintosh Computer Day. On this day we celebrate the innovation, skill and can-do spirit that shaped the future of computing. We recognise the history of Apple. Back in 1984, its creators with Steve Jobs at the helm introduced the first Macintosh computer, now known as Apple or Mac to the world would […]

FBI Warns Businesses Of Cyber Attack From China

Who Has Been Impacted by Chinese Cyber Attacks? At the beginning of the year, the FBI warned businesses to protect themselves from cyber attacks by foreign entities, saying activity has spiked in the past 18 months. Hewlett Packard and IBM are among the businesses most recently targeted. There’s a National Counter-Intelligence and Security Center that […]

How To Add A Column From an Example In Microsoft Excel

Microsoft Excel has been around for ages. However, did you know that there are a whole host of functionality features to simplify your workflow and help you save time? One of the most commonly used tools is the Add Column from Example option. Here’s what you need to know about it. How Do You Add a Column […]

The Hidden Costs of Your Next Data Breach

Ask any small or medium-sized business owner and they’ll tell you the same thing: They’re terrified of a data breach. Sure, their fears might not exist on the same plane as, say, a Target or a Wells Fargo, but that doesn’t mean they’re not real and quantifiable. The average numbers are pretty scary, in fact. […]

Will Cybercriminals Shutter Your Business In 2019?

If the frightening headlines about massive data breaches were not warning enough, upwards of 60 percent of all small and mid-sized businesses, reportedly shutter within six months of a systems hack. The leading causes of nefarious systems incursions are reportedly caused by about 25 percent of valued employees repeating the same username and password across […]

9 New Game-Changing Additions To Microsoft Office 365

Microsoft recently announced several new updates to Office 365. These updates and additions will help organizations who want to streamline efficiencies and remain compliant with new regulations across numerous industries. The nine key additions and updates to Office 365 will also help organizations effectively manage their digital presence. 9 New Updates And Additions To Microsoft […]

Top 8 Cybersecurity Concerns For Local Businesses

As businesses add more layers of cybersecurity to their arsenals, cybercriminals are finding new ways to attack system, networks and devices. There is a constant stream of emerging threats that can mean trouble for companies of any size. Why Is Data Security a Major Challenge Going Forward? Businesses today are realizing the vast opportunities that […]

SCAM ALERT: Google Play Gift Cards

If there’s a will there’s a way when it comes to scammers, especially with gift cards. Everyone loves gift cards. Consumers love how easy it is to purchase gift cards, use gift cards and even give gift cards. It’s as simple as buying a card at a brick and mortar store or clicking a few buttons and […]

World Braille Day

On January 4th, 1809, Louis Braille was born. Louis Braille was a child who lost his vision in an incident involving a sharp tool at the age of 3. During his early life, Louis had an interest in “night writing”, a military code used by the French Army in the 1800s. This “night writing” was […]

Should Your Business Upgrade It’s Website To WordPress 5.0.2

Only a few short weeks ago, we wrote about the introduction of WordPress 5.0 in early December and discussed whether or not your company should upgrade now, never or at a later date. Our recommendation was to wait until some of the bugs had been worked out of the system and until your business has […]

Have You Made Up Your Mind Regarding Your 2019 Technology Plan?

December 31st is Make Up Your Mind Day As New Year’s Eve approaches, it’s time to remember its other name: Make Up Your Mind Day. As the last day of the business year for most companies, it’s also a vital point for putting your plans for the next year into action. Unfortunately, creating a business […]

How To Make Your Presentations Rock With Live Captions & Subtitles in PowerPoint

PowerPoint is regaining a much-needed edge in the world of business presentations. Microsoft recently announced some new exciting and easy to use features that will improve presentation design for those who subscribe to Office 365 and who have PowerPoint 2016 or beyond. Some experts are calling the new features like the Live Captions and Subtitles innovative and even, sleek. […]

How To Make Your Presentations Rock With Live Captions & Subtitles in PowerPoint

[youtube https://www.youtube.com/watch?v=jhY9MrAStQo]PowerPoint is regaining a much-needed edge in the world of business presentations. Microsoft recently announced some new exciting and easy to use features that will improve presentation design for those who subscribe to Office 365 and who have PowerPoint 2016 or beyond. Some experts are calling the new features like the Live Captions and Subtitles innovative and even, […]

Phishing Emails: Why They’re a Threat & How to Protect Your Business

It is a scary fact that one out of every three business employees will open a phishing email at work on any given day. Phishing emails are created explicitly by hackers to try and convince you to give up pertinent information about your business or inadvertently make your data vulnerable. Therefore, it is critical that […]

Phishing Emails: Why They’re a Threat & How to Protect Your Business

It is a scary fact that one out of every three business employees will open a phishing email at work on any given day. Phishing emails are created explicitly by hackers to try and convince you to give up pertinent information about your business or inadvertently make your data vulnerable. Therefore, it is critical that […]

What Is The Difference Between Help Desk Services & Desktop Computer Support?

In searching for the ideal outsourced IT support company for your business, you may have come across some technical terms and phrases. Many of them are probably phrases you’ve heard before; however, you may not be sure of their precise technical meaning within the IT space. While there are general and universal terms, there may […]

What Is The Difference Between Help Desk Services & Desktop Computer Support?

In searching for the ideal outsourced IT support company for your business, you may have come across some technical terms and phrases. Many of them are probably phrases you’ve heard before; however, you may not be sure of their precise technical meaning within the IT space. While there are general and universal terms, there may […]

10 Tips To Guard Against SamSam Ransomware

In July 2018, an article published by Naked Security stated that SamSam, one of the latest ransomware threats, has been one of the most costly and dangerous attacks in history. SamSam leeched at least $6 million from unwitting victims, some of which were well-known businesses and government operations. SamSam ended up costing the Colorado Department of Transportation upwards of […]

Critical Questions CEO’s Need To Ask When Evaluating Cyber Security Risks

The number of cyber attacks has continued to increase exponentially. In fact, the FBI reported that since January 1, 2016, the number of cyber attacks using ransomware has risen to more than 4,000 daily attacks. Evolving technology and an increasing dependence on digital communications have created higher risk factors for businesses of all sizes. To […]

How To Use @Mentions In Microsoft Office

You have a lot going on during the business day and beyond, so any short-cut that adds productivity and efficiency to your day is a nice welcome. Microsoft recently updated its Word, Excel, and PowerPoint programs with a nifty even if simple tool: the @mention. You have likely been there where you want to make […]

Happy Wright Brothers Day – December 17

On December 17, 1903, Orville and Wilbur Wright made the first successful flight in a mechanically propelled airplane. To celebrate the accomplishment and commemorate the achievements of the brave brothers, December 17 became Wright Brothers Day by a 1959 Presidential Proclamation. Wright Brothers Day is now honored every year in the United States with festivities […]

6.8M Facebook Users Hit By New Photo Bug

Facebook has just announced that a Photo API bug gave app developers access to user photos outside of the scope intended for 5.6 million users. This includes granting apps access to Facebook Stories, Marketplace photos, and photos that were uploaded but not shared. The bug was in effect from September 13th to September 25th. As […]

Sextortion Scam Pretending To Come From Your Hacked Email Account

A recent sextortion scheme highlights the vulnerability users face when their data is stolen and used against them. The widespread threat made it seem as though a hacker had compromising video of a victim taken while visiting adult pornographic websites. The scammers threatened to release the video unless they were paid in bitcoins. Here’s a […]

Hacked Passwords Leading to Increase in Sextortion Scams

It seems computer hackers will go to any length to complete their scams and wrestle money out of the hands of their victims. In one of the latest scams to come to light, hackers are finding real passwords and then using them to send emails threatening to expose people for watching porn. The unsuspecting victims […]

Are Your Employees Your Largest Cybersecurity Risk?

Regardless of the money businesses invest in cybersecurity, technology is only part of the cybersecurity puzzle. Regardless of new hardware, updated software and the best IT support team, cybersecurity is an ongoing commitment. Cybersecurity must be on the minds of every employee every hour of every day. A Chain Is Only As Strong As Its […]

Tech Tips: Top 10 Free Windows Applications

Sure, you can purchase Windows applications for a price. With some — like Microsoft Office and Adobe Photoshop — it’s impossible to get around. But there are also many Windows applications out there that are 100% free. Some of them can even replace most of the features of your favorite paid programs (Microsoft Office and […]

Cape Cod Community College Hit With $800,000 Phishing Attack

Hackers Know How to Steal Money Anonymously In West Barnstable, Massachusetts, Cape Cod Community College recently fell victim to a phishing scam that resulted in the school losing more than $800,000. The money was taken out of the school’s bank accounts. While this kind of scam is common these days, there are measures a business […]

Happy National App Day: December 11th

Even though the word App is relatively new, it has become popular in everyday terminology as its uses have changed lives in the modern world. Almost all mobile phones are now smartphones, so even those individuals who were apprehensive about using new technology now use apps on a daily basis. That is why we now […]

A Quick Guide For Buying A New Home Computer

Looking for a new computer for your home office? Year-end sales and tax returns often lead to boosted sales in computers. But purchasing a new computer can feel overwhelming. The technology changes quickly and the jargon can be confusing. Here is an explanation of what you want to consider when looking at getting a new […]

Important FBI/DHS Warning: Update On FBI and DHS Warning: SamSam Ransomware

The Department of Homeland Security and the Federal Bureau of Investigation issued a critical alert Dec. 3, warning users about SamSam ransomware and providing details on what system vulnerabilities permit the pernicious product to be deployed. According to the alert, which came from the DHS’s National Cybersecurity and Communications Integration Center (NCCIC) along with the FBI, […]

What Are The Top eCommerce Platforms Going Into 2019

ECommerce platforms are one of the fastest growing trends in business. They allow you to create an online presence where you can display your products, interact with the consumer, handle transactions, and finalize sales all on one convenient platform. You don’t have to maintain a storefront or purchase a building. You simply set up your virtual […]

FTC Issues Warning After Marriott Data Breach

In late 2018, the Federal Trade Commission (FTC) issued a stark warning about a massive data breach at a Marriott chain that exposed the records of 500 million people. The latest major corporate breach reinforces the need for companies to invest in multilayered security protocols that protect networks, devices and users. What Happened at Marriott? […]

Threat Advisory: SamSam Ransomware

SamSam Ransomware is becoming a massive problem for multiple industries across the United States. In fact, the problem is so big that The Department of Homeland Security, (DHS), National Cybersecurity and Communications Integration Center, (NCCIC), and the Federal Bureau of Investigation, (FBI), have all recently issued a US-CERT alert due to the SamSam ransomware. Like other types […]

What Are The Top 5 New Features In MacOS Mojave?

In late September, Apple released the latest version of its Macintosh operating system—MacOS 10.14. Known as Mojave, the update includes a variety of useful tools designed to delight casual and fanatic Apple users alike. Here are the top five new features to look for in MacOS Mojave. What Do I Need to Know About Security […]

What Everyone Should Know About Drive Cloning?

Disk cloning involves copying the contents of a hard drive to a replacement hard drive. It includes the file structure and system files and is used for a backup to upgrade, restore or move the drive data. The contents are typically written to one image file, which allows you to do the upgrade or restoration […]

If You Don’t Think Cybersecurity Is Crucial – Listen To This

Small and mid-sized companies have a tendency to operate under the assumption that hackers target only more extensive operations. There’s a simple logic to that misconception that these criminals instigate cyber breaches that reap the highest possible reward. Nothing could be further from the truth. Check out what Robert Herjavec and Scott Schober have to […]

DHS/FBI Issue Critical Alert: SamSam Ransomware

The FBI and Department of Homeland Security (DHS) have issued a vital ransomware alert for the SamSam ransomware also known as MSIL/Samas.A. The FBI and DHS alert, issued on November 3rd, 2018 describes how hackers armed with SamSam ransomware have targeted multiple industries, including some within critical infrastructure. Those victimized by SamSam have been located predominately […]

Marriott Data Breach: What You Need To Know

Heads up if you’ve stayed or made reservations at a Marriott or Starwood property over the last decade. A major security issue was just announced and the scope of the problem is actually quite astonishing. Here’s what you need to know about the Marriott International data breach. What is the Marriott Data Breach? On November […]

Marriott 500 Million Person Data Breach (Questions/Answers)

How Marriott Got Caught In A 500-Million Person Data Breach Were You Affected? (Your Questions Answered) What Do We Need To Know About The Marriott Breach? Another big corporation got hooked. This time it was Marriott International. They just revealed that their Starwood reservations database of 500 million customers was hacked and that the personal […]

How Does Using Microsoft Digital Ink Improve Workplace Collaboration?

The integration of the Microsoft (MS) digital ink function and digital pen provides companies with a way to improve collaboration, increase out-the-box creativity, and drive innovation. Have you given thought on how your organization can create better cooperation among your different work teams essential for driving new product development, opening up new markets, or managing […]

Microsoft Releases Surface Go with LTE in Canada

In July 2018, after much speculation throughout the business and technology sectors, Microsoft revealed the highly anticipated Surface Go tablet. The 10-inch device was the first Surface-branded tablet to be released since the non-Pro Surface 3 was introduced across Canada in May 2015. With the release of Surface Go, business owners were able to perform […]

6 Tips To Ensure Third-Party Security

Businesses of all types and sizes today must navigate a complex matrix of vendors and partners. In many cases, there is frequent sharing of data, including sensitive and proprietary information, that could be problematic if hacked or stolen. The advent of new technologies, including the Internet of Things, automation and cloud systems, make for the […]

Top Data Breaches In The First Half Of November 2018

Data breaches never fail to stay at the top of news headlines, and these are news headlines that should be highly regarded if you are a business owner. According to the ID Theft Center, there were at least 1,579 breaches, which was a 44.7 percent increase from the year before. A Look at Early November 2018 […]

Popular Canadian Restaurant Chain Hit With Ransomware

You would never open a restaurant without investing in the proper insurance policies. Before you ever light the grill, you’d make sure that you had every bit of liability coverage you could imagine. Before hiring your first employee, you’d make sure that your policy would protect your business’s interests in the event of an injury […]

What Is Small Business Saturday? (November 24th, 2018)

How do you usually shop when you need something like a gift for a friend, a new pair of shoes, or a bike for your son or daughter? Today more than ever before, Americans make a beeline for the computer or a big box store when it comes to getting through their shopping list. And […]

The Best Online Grammar and Plagiarism Tools for Checking Your Writing

Anyone who has passed a high school English class can tell you two things—writing is tough and plagiarism is wrong. Hiring an outside writer from a website such as Fiverr is a great way to create great content without exerting an overabundance of effort, but not every freelancer is honest. That’s why it is incredibly […]

How You Can Celebrate Entrepreneurs’ Day in 2018?

Look around you. Your desk lamp, your headphones, that smartphone in your hands — everything you own and use daily was created in the mind of an entrepreneur. Sure, it may be mass-produced now, but at one time, every item in existence had to be thought up, created, and marketed for the very first time. It took […]

Solid State or Hard Disk: Which Should You Choose?

As a business that relies on or drives technology, the best equipment is key to success in any industry. How do you know which hardware is the best for your business? Let’s take a look at one of the basics of computer hardware, the two different types of drives. We’ll look at each drive, then […]

Creating Video Marketing That Stands Out

It is hard to maintain a strong brand presence without video marketing. Whether local or national, brick and mortar or eCommerce, goods or services, video content is crucial to success in the current marketplace. Here are some recent numbers from an Animoto study to put this into perspective: Basic Stats 93% of marketers report that […]

Why is my Windows 10 Pro Deactivating?

If you are experiencing problems with your Windows 10 Pro operating system, you are not alone. Thousands of users from the US, Japan, and South Korea flooded tech message boards late this week with complaints that their legitimately purchased software was deactivating itself. What Exactly Happened? Starting on November 8, comments began to appear online […]

3 Types of Cyber Security Solutions Your Business Must Have

Cybersecurity is one of the main concerns for most businesses, and for a good reason. Companies of all sizes, from small mom-and-pop businesses to large corporations like eBay, are facing cyber attacks. Each year, cybercriminals become more and more innovative when it comes to the types of cyber attacks they launch against organizations. Here are […]

Quebec Government Embraces Cloud First Strategy

While a growing number of businesses are embracing the power of improving technologies, entities like government agencies are still catching up to speed. But why? Given that government organizations should be striving for deeper engagement and more transparent communications, they haven’t always been as quick to seek ways to improve operations overall. This includes IT […]

What Is Background Blur With Microsoft Teams?

Remember that hilarious video of a BBC news reporter talking with a professor on camera, only to get upstaged by his family behind him? The professor is sitting in his chair. The door opens behind him and in marches a little arm flaying child. Then a baby wheels in on a rolling chair. Finally, a […]

Everything You Need To Know Before You Install A VoIP Phone System

Phone systems might not be the most exciting entity, but they are a necessity for almost every business. Unfortunately, many business owners have dealt with phone system failures and the inevitable fallout that occurs when a major line of communications is down. With this in mind, Voice over Internet Protocol (VoIP) offers a new alternative […]

Different Ways You Can Celebrate Love Your Lawyer Day

As a business owner, executive or manager, you may use a lawyer for many different reasons. You may need a lawyer to look over your business contracts, to help when you buy or sell a business, to help you with any tax issues that may arise or to help with any personal injury lawsuits that […]

What Is Microsoft Proposal Manager?

In the past, the proposal management process has been plagued by different data sources, manual methods, and a lack of collaboration across groups, despite the rise of industrial lending. Microsoft has built a solution for the Microsoft 365 platform known as Proposal Manager. Proposal Manager has advanced features, functions, and custom apps, which permits the […]

What Are We Most Frightened Of This Halloween?

7 Cyberattack Facts This Halloween we’re celebrating by sharing some scary cyberattack facts. Why? Because, unfortunately, cyber attacks are increasing. The cyber threat landscape is rapidly becoming more of a concern. Not only are businesses seeing an increase in the number of attacks, but these cyber attacks are continuing to evolve.   Here are the […]

Do You Have Good Computer Habits?

We know it’s important to have good habits in many parts of our lives, from our work to our daily hygiene. However, quite a few of us forget that we need to have good computer habits, too. Developing wise practices in connection with our computers and smartphones can make our lives much easier and help […]

Google My Business Reviews: The 3 Critical Things You Need to Know

Google My Business is an excellent tool for establishing and tracking your company’s online presence. Included in Google My Business are tools to help you manage customer reviews. However, in order to get the most out of the review tools, you need to know (1) how to find your reviews, (2) how to encourage customers […]

PSA Alert! Sleeping While Phone Charges

Read the following alert before charging your phone tonight and from this day forward. According to the Newton, New Hampshire, fire department’s PSA message posted on social media; it seems as though charging a phone in bed poses a serious health risk and lethal safety concerns for you and your loved ones. Now it is […]

Happy Spreadsheet Day!!!

What Are You Doing for Spreadsheet Day? Spreadsheets: some people love them, some people hate them, and some people are a little afraid of them. No matter which category you may currently fall into, you probably know that spreadsheets are vital to the inner workings of organizations ranging in size from massive Fortune 500 companies […]

Infections That Can Survive The Most Extreme Cleaning 

Technology has unlocked a world of potential for businesses everywhere. But with these advances comes a new set of problems, like malware. While it’s common knowledge that computers are susceptible to viruses, today’s breed of hackers are more creative than ever. They’re utilizing new, innovative techniques to infiltrate systems of businesses big and small. Not […]

October 16th Is Steve Jobs Day

Steve Jobs Day Sheds Light On Apple Founder’s Legacy In today’s modern world, the name “Apple” has become synonymous with technology. It’s no wonder then that Steve Jobs, the company’s late co-founder, has become such an influential figure in American history. His contributions are well documented in motion pictures, books and an authorized biography. October […]

Apple iOS 12: Top Features You Need to Know About

Apple iOS 12 has so many different new features available it’s almost overwhelming. From better password management options to the introduction of the Memoji, users will appreciate some of these more than others. This article will highlight some of the most interesting and useful features and improvements, starting with one everyone can agree is probably […]

Facebook Data Breach

Are you aware of a potentially serious data breach involving Facebook?  According to many top news outlets, 50 million users accounts may have been impacted and Facebook now faces potential huge fines in the EU. Read more at https://www.theguardian.com/technology/2018/oct/03/facebook-data-breach-latest-fine-investigation. Need steps to protect your Facebook account? Here’s an interesting article containing steps to protect your personal […]

Which Email Marketing Solution Is The Best? (Online Training)

Considering Working With An Email Marketing Solution To Help Grow Your Business? Email marketing plays a critical role in helping you to reach the right people and expand your client base, share important information with prospects and clients, and promote your services and products. Tune into our complimentary on-demand training and learn what email marketing solution […]

Quickbooks: Need A Quick Refresher?

Need a quick refresher or a complete introduction to one of the most popular small business accounting packages? Quickbooks is one of the top accounting solutions available to small businesses around the globe. However, many business professionals only use a small fraction of everything Quickbooks has to offer. During this 30-minute on-demand online training session, […]

Master Google Search In Just 28 Minutes

This month’s training on demand focuses on helping you find the most accurate information you need on Google. We’ll leave no stone unturned in this 28-minute online training session. Learn how to find answers to your queries and questions right through to advanced techniques using Google. Click the video play button below to get started. […]

October’s Featured Training: The ABCs Of Cyber Security

October Is Cyber Security Awareness Month Tune In At Any Time To Watch Our 15 Minute On-Demand Training Cyber Criminals Have A 6 Month Head Start. Is Your Business Protected? Find Out. Tune Into Our October Free Online Training By Clicking Here. Every 39 seconds, a hacker is attacking someone.  Are you next on the list? […]

Digital Transformation: Is Your Business Ready?

“Digital transformation” is a term likely circulating around IT departments everywhere. The vast majority of businesses today, no matter how big or small, will likely need to further digitalize their operations in order to keep up with competitive markets and an ever-growing list of digital trends. There are endless components associated with digital transformation. Late […]

How To Ensure A Secure Home Network

Most homeowners and renters understand the importance of home security. In fact, in today’s world, it’s not uncommon for homeowners to spend hundreds or even thousands of dollars on home protection. But while securing your belongings is considered good common sense, homeowners don’t as often consider the concept of data security. This is understandable, but […]

Implementing Data Security For Your Small Business

Today’s small business owners are tasked with managing operations, employees and a wide range of things pertaining to the modern day business. It’s no surprise, then, that amid the hustle and bustle, some areas of importance are thrown to the wayside. Cybersecurity is often one of them. According to studies, the majority of small business […]

Google Shutting Down Google+

Google+ Social Media App Will Soon Move Off Into The Sunset Google+ has never really been a popular social media network. In fact, most people say they’ve never used it and don’t know how it works. So it’s not too surprising to hear that Google has finally decided to pull the plug. Google just announced […]

What You Need to Know About Secure Messaging Apps

You probably use messaging for communications every day, but how secure are your messages? Messaging apps are as susceptible to hackers as any other type of electronic communication, and if you are concerned about privacy then it’s time to learn the basics about secure messaging apps. Why You Need a Secure Messaging App We use […]

Happy Thanksgiving Everyone!

Happy Thanksgiving From Our Team To Yours! Why Not Show Your Thanks By Helping Another Business Use Technology To Succeed? As the days get shorter, and the nights get cozier, Canadians across the nation turn our minds to gratitude. It’s a season where we take a little time to appreciate the best things in our […]

How and When to Set Up A Small Wireless Network In Your School

Limited wireless networks are just what they sound like: small networks with limited range that cannot handle the demands of, say, the entire population of a large high school full of students, faculty, and staff all carrying one to three personal devices. Small networks cannot handle the bandwidth demand from multiple classrooms of students streaming […]

It’s Cyber Security Awareness Month…Are You Prepared?

Are You REALLY Secure? Follow This Checklist To Know For Sure   When everything is going well, the last thing you want to do is think about what will happen when something goes wrong. It can be easy to think that just because you’ve recently bought some new hardware, or updated your security software, or […]

New Gift Card Scam Hits Just In Time For The Holidays

There’s a new Gift Card scam going around that has already cost consumers lots of money, frustration, and headaches. Here’s how it works. You’ll get an email from a friend or relative asking you to go buy them a gift card. The email will say that your friend or relative has been busy or sick […]

What’s New in the September Update of Office 365?

The September update of Office 365 includes some major additions and changes to tools such as Microsoft Teams, PowerPoint, and Excel, just to name a few. It is important to keep up with these developments, so here is a list of the major advancements of which you need to be aware. Microsoft Teams: Skype, Selective […]

Important News: Potential Facebook Data Breach

Facebook Was Breached Were You Or A Facebook Friend Affected? Facebook has confirmed that more than 50 million user accounts have been breached. They made the announcement today, Friday, September 28th.  However, their engineering team discovered the security breach back on Tuesday, September 25th, 2018. They tell us that the vulnerability has been fixed and the […]

Using OneNote on a Tablet: Surface Pro vs the iPad Pro

OneNote is a free application from Microsoft that allows you to collect notes in a variety of formats – handwritten text, typed text, digital drawings, photographs, links, screenshots, videos, and audio files – and organize them, share them, and use them to create other documents. OneNote is an excellent app whether you take notes in […]

Did You Know That October Is National Cybersecurity Awareness Month?

Online security is something that should get everyone’s attention. Threats exist all around us: ransomware, viruses, spyware, social engineering attacks and more. There’s so much you need to know to keep your personal and business information safe.   But… where do you start? As trusted cybersecurity professionals, we want to help you get educated and […]

How Could the New iPhone XS Improve your Legal Practice?

As more advanced technology continues to work its way into the daily activities in many law offices, it becomes increasingly important that lawyers keep up. Larger digital files, more complex platforms, along with a need to stay in communication mean that newer phones with improved functions are a must. Fortunately, Apple remains on the frontlines […]

Want To Learn 3 Cool Linkedin Tips?

Profile – Viewing – Searching We get questions from our clients about using LinkedIn all the time. And we get so many that we’ve been keeping track of some of the most commonly asked ones. We’ve posted three of them here with detailed answers for you. 1. “Is There A Way To Change How My […]

Have You Checked Out the Early Version of the New Outlook on the Web?

Microsoft is offering an early version of the new Outlook on the web for you to sample. If you open your Outlook Live Mail Inbox, in the top right corner, you should see a “Try the new Outlook” toggle. By clicking the toggle, you’ll open new Outlook on the web modules for Mail, Calendar, and […]

How Can I Stop Being Distracted and Get More Work Done?

5 Ways to Reclaim Your Time There are hardly any jobs in the modern world that permit you to work completely apart from other tasks. Getting stuff done today demands concentrated levels of teamwork and communication with your coworkers, your friends, and your clients. As a matter of fact, a recent report showed that the […]

Can Business Benefit From Microsoft Office 365?

In today’s business world, it’s important for companies to stay ahead of the trends when it comes to the latest in tools for productivity. Office suites like Microsoft’s Office 365 have become popular among organizations hoping for more effective performance and communication. With Office 365’s subscription plans, users gain access to the full list of […]

The Intelligent New (and Awesome) Data Types Supported by Microsoft Excel

To date, Excel and similar apps deal primarily with text and numbers as data types. However, that tradition is about to be a thing of the past as Microsoft is adding two new data types to Excel. These data types allow cells to contain rich, intelligent data that can better represent more real-world data types. […]

How Can I Best Protect My Business Entity From Current Hacker Potentials?

Improvements in technology have led to increased connectivity with improvements in security, but have also involved unique vulnerabilities and potential for hackers to access a wide range of information. Particularly problematic to businesses is the potential for a phisher to represent a part of the organization, or a supplier with a business connection to it, […]

What Do I Need To Know About The Google Chrome Vulnerability CVE-2018-6177?

What is CVE-2018-6177? Today’s new releases of browser software are supposed to be improvements over past versions in terms of functionality, helpful features, security, and the speed of overall operation. However, these changes often involve new vulnerabilities which hackers can target and exploit. A recent release of Google Chrome is a good example. A vulnerability […]

Check Spelling With Microsoft PowerPoint 2016

If you’ve ever attended a high-level education course or business meeting, chances are you’ve come across the PowerPoint presentation. Microsoft’s PowerPoint program has been helping students and professionals organize their thoughts and ideas for decades. From class presentations to complex business proposals, Microsoft PowerPoint 2016 holds a wide range of benefits for users. Familiarizing yourself […]

How Can WPA3 Protect Me From Hacking?

What’s WPA3? WPA3 is an improvement to WPA2 security, which is still commonly used after having made substantial improvements over WPA. It is expected to better protect users from software hacking. In partial development for approximately 10 years, this improved form of security allows users to experience the benefits of additional features. These features include […]

How Can Instagram Accounts Be Hacked?

What Is Instagram And How Is It Vulnerable? Instagram is a recently created social media site that allows users to share images and videos. It is owned by the same soul that owns Facebook, Mark Zuckerberg. Originally created in the partnership of Kevin Systrom and Mike Krieger, and officially launched in 2010, it first appeared […]

Using Yammer With Office 365

Social media has become an integral part of everyday life for many people. From Facebook, to Instagram and Snapchat, a growing number of internet users are embracing the power of instant connection. And while this is par for the course for social life, social media can be useful in the business world, too. By the […]

What Is a VPN, How Does It Work and Why Should I Use It?

Does it make you nervous when you consider how much of your personal information is essentially spread all over the internet? In spite of antivirus programs and firewalls, all data is somewhat at risk on the web. One of the most proven techniques to ensure your data is safe is to use a virtual private […]

Happy Labour Day Everyone!

Happy Labour Day (Labor Day – International Workers Day –  May Day)! You’ve worked hard all summer. This Labor Day before going back to work and back to school, take some time to relax and enjoy one more backyard barbeque, one more trip to the beach, one more night sleeping under the stars, one more […]

Windows 10 Enterprise Is Microsoft’s Most Secure Operating System Ever

Is Windows 10 Enterprise Right For Your Business? With the threats of cyber-attack at an all-time high, there’s no better time to reexamine your company’s operating system to see whether or not it offers the level of protection you, your company, and your clients deserve. Windows 10 Enterprise ranks high among today’s most popular operating […]

What is a Blockchain? Can It Create New Business Opportunities?

What’s A Blockchain? A “blockchain” is basically a financial record similar to that of a spreadsheet, only for bitcoins and other forms of cryptocurrency available publicly and online. As the use of cryptocurrencies has evolved, it has created some innovative business opportunities. According to MIT Technology Review, the transparency and trust created through them have […]

What The Rise In API Data Breaches Means For Your Network

The increasingly digitalized world we live in has a lot of benefits in business and in relationships, but with it also comes a whole new host of problems, including a rise in API data breaches. A number of high-profile companies have been affected by API data breaches in recent years, allowing other businesses to learn […]

Why Nonprofit Organisations Should Invest in Microsoft Office 365

Not-for-profit organizations frequently contend with the lack of time and money necessary to afford large IT investments that are critical for achieving efficiency in their operations. Those organizations that can afford these technologies constantly have to deal with scarce resources and manpower needed to manage the technology. There is another glaring problem within the nonprofit […]

Intel Chip Vulnerabilities: What We Know So Far!

What Do We Know About Terminal Fault (L1TF) Chip Vulnerabilities? Understanding The L1 Terminal Fault (L1TF) Intel has recently confirmed L1 Terminal Fault (L1TF) chip vulnerabilities in its processors that can be manipulated by malware and malevolent virtual machines with the intention of stealing private information from a computer’s memory. Who or What is Vulnerable? […]

What Are the Top 10 Phishing Email Subject Lines from Q2 2018?

Hackers are constantly throwing in new and clever phishing attacks that threaten email users’ security.  KnowBe4, one of the top security attentiveness and simulated phishing platform contributors recently issued the top 10 phishing email subject lines from this year’s second quarter. Please note, the attacks used most often contain email subject lines that relate to […]

iPhone Users: Don’t Run 11.4.1 Update

Are you using an iPhone or iPad?  It may be worth it to hold off a few days before hitting that update button. Why? Reports are surfacing that after updating to #IOS 11.4.1 there are issues with app updates. The App store shows many apps that need to be updated, but when you press ‘update‘ […]

URGENT! Google Chrome “HTTPS By Default D-Day” Is Today! (July 24, 2018)

Why the big hubbub over HTTPS?… Because from now on, users who visit HTTP sites will be hit with a BIG WARNING from Google. This will happen to anyone using Google Chrome version 68. Google warns that you should have been protecting your websites with HTTPS for a while now. And this isn’t just for […]

What The Sunset Of Windows 7 Means To Its Users

Windows 7 is being “put out to pasture” by Microsoft at the beginning of 2020.  Not all Windows 7 users are aware of precisely what this means and how it can affect their day-to-day business.  Because of impending issues, such as steadily degrading usability and increasing security vulnerabilities, Windows 7 users need to know what […]

What Employees Need To Know About Phishing Attacks

Phishing is just one of many tools in a hacker’s repertoire and happens to be one of their most effective.  Through phishing, hackers dangle their bait in front of preoccupied employees who would never dream that their PC could provide an open door for a hacker.  That’s why it is so important that employees understand […]

Check Out The 10 Best Tablets of 2018 (Ratings/Reviews)

They are the next best thing to hauling your laptop around to school and on flights, and they’ve become the weapon of choice for parents with fussy toddlers in public spaces. But while tablets have earned their accolades in recent years, that’s not to say choosing one to take home is an easy task. With […]

August 2018 Ransomware Update

The Newest Forms Of Ransomware & How To Protect Your Business From Them The Situation Ransomware is now one of the top security concerns for businesses and organizations of all sizes. The City of Atlanta was hit with a ransomware attack called SamSam in March, crippling some important departments like their court system, sewer infrastructure […]

The 10 Most Secure & Insecure Airports For WiFi In The United States

Is It Safe For Me To Use The Airport’s Public Wi-Fi When I Travel? Most airports around the U.S. and abroad provide free Wi-Fi service to travelers stranded in their terminals, waiting for their flights. While this service may appear to be generous, a recent study by Coronet, a cybersecurity company, suggests you might want […]

The 10 Most Secure & Insecure Airports For WiFi In The United States

Is It Safe For Me To Use The Airport’s Public Wi-Fi When I Travel? Most airports around the U.S. and abroad provide free Wi-Fi service to travelers stranded in their terminals, waiting for their flights. While this service may appear to be generous, a recent study by Coronet, a cybersecurity company, suggests you might want […]

August 2018 Microsoft Office 365 (Features/Benefits)

What Are The New Updates On Microsoft Office 365 For August 2018? As Microsoft continually works on improving the Office 365 experience for its users, the new August 2018 updates include some helpful, fun, and entertaining new experiences for Microsoft Office 365 users. Let’s take a closer look at the new updates. Microsoft Whiteboard As […]

How Concerned Should I Be About An IoT Attack?

This video made by Cisco does an incredible job of showing how the Internet of Things (IoT) based attacks are already a reality in the business environment. The Internet of Things is changing our culture. For us to see innovations in medical care, manufacturing, and utility services, we have to adjust to this new way […]

How Can I Keep Data Breaches From Hurting Me And My Business?

An all too common occurrence that takes place in many businesses, organizations, and institutions is the data breach. This is where hackers infiltrate your database and steal all types of information including that of your clients. Just this past month, Algonquin College, located in the National Capital region, released a statement informing the public about […]

Are You Safe From A Cyber Attack? (Business Owner Information)

5 Security Questions You Should Be Asking Your Team Cyber threats are continuously advancing with new and more complex threats rising to the surface around the globe. In order for a business to meet its objectives and deliver its product and services, it has to be increasingly dependent on technology, including the Internet. While this […]

How to Record the Screen on Your iPhone or iPad

There’s no shortage of useful features on your iPhone, but just because there are so many doesn’t mean you’re utilizing your smartphone to its fullest. The iPhones and iPads of yore were good for little more than making calls, taking photos, and browsing the internet. However, today’s iOS capabilities have improved over time. With each […]

Is LinkedIn Feeling The Pressure From Competitors?

Communicate More Effectively With These New LinkedIn Messaging Features While Facebook and Instagram are the social networks of choice for the modern day mobile user, apps like LinkedIn haven’t lost their luster. The professional network is still the master of its class, and a growing number of users are turning to the app to keep […]

Microsoft Ending Forum Support For Older Operating Systems

Windows 7 and Windows 8.1 users may be in for a surprise, as Microsoft plans to end forum support for these older systems. Some Microsoft users have reacted very negatively, citing Microsoft’s earlier promise to support Windows 8.1 until 2023 and Windows 7 until 2020. Considering that Windows 7 remains Microsoft’s most widely used operating […]

Why do executives choose to bring in IT consultants to plan and enact business continuity strategies?

A business continuity plan is one that ensures continuous delivery of products and services to clients, especially after critical operations have ceased, as often happens after a major disaster. How exactly does a business continuity plan work? This system is put in place to ensure that if your operations are disrupted for any reason, there […]

Have You Heard Of Microsoft Whiteboard?

Create and Collaborate With The All-New and Completely Radical Microsoft Whiteboard What do most companies have in common these days? The need to collaborate on a multitude of projects. Enter the old-fashioned whiteboard. This key piece of “equipment” is where a group might gather around while someone draws or makes bulleted lists. They write down […]

Microsoft’s New Surface Go Tablet (Review)

Microsoft’s New Surface Go Tablet: Will It Stand the Test of Time? The latest new tablet being released by Microsoft is the Surface Go. So, what does it have that older predecessor’s lack? Though it does share some commonalities with its Big Brother, the Surface Pro, there are a few major differences. Let’s take a […]

Save Valuable Laptop Battery Life (Tips/Tricks)

How Can You Keep Your Laptop Running Longer? Getting work done in the airport or other remote location where you can’t find a spare plug to recharge your “dying” laptop can be tricky. Battery power only lasts so long on any device, and once it’s used up, you’re stuck hunting down a spare outlet (along […]

Microsoft Inspire 2018: Opening New Doors for Partners on Microsoft Dynamics 365

If there is a product that has proven itself worthy of Microsoft’s pride, then it is Dynamics 365, the company’s cloud-based combination ERP (enterprise resource planning) and CRM (customer relationship management) enterprise system. It turns out that Dynamics 365 recorded a growth of 65 percent during the first three quarters of Microsoft’s 2018 financial year. […]

Windows Server 2008 End of Life (Questions/Answers)

Are You Prepared for Windows 2008 Server End of Life? Windows Server 2008 has been a sensation and many people have had a positive experience utilizing it, but what does its end of life mean? There’s a lot to it. First, Windows Server 2008 end of life infers that the manufacturer, Microsoft, will no longer […]

Professionals Reveal Their Microsoft Outlook 2016 Top Tips

Looking for quick tips to optimize your Microsoft Outlook experience? Check out this article that includes all you need to know to get the most out of Microsoft Outlook. With over a billion users worldwide, Microsoft Outlook is the preferred email program for business owners. Though other email programs have some of the same features, […]

Boost Your Agility With Microsoft Teams

This chat-based meeting application for agile teams – but only if you know how to use it properly. So many things have changed in business circles. From lighting fast computers to programs that allow you to accomplish any task, today’s technology makes almost anything possible. One of the big changes in America’s corporate culture is […]

Easy Ways to Make Outlook 2016 Work Better for You

The new Outlook 2016 has incorporated some cool features, designed to be helpful and make your work day a little smoother. It can look a bit different depending on what version of Outlook you’re using and how your admin sets it up. What’s New in Outlook 2016? When you open Outlook, you’ll see six areas. […]

9 Great Microsoft Outlook Timesavers

Are you using Outlook to its fullest potential? If not, you’re missing out on a valuable tool that will make your work so much easier. Not only will it incorporate everything you need to do with emails, like make appointments and set “Quick Steps,” it can save you a lot of time. We have 9 […]

More Businesses Will Soon Be Using Voice Assistants

“Hey Cortana, remind me to contact Bill at Acme to set up that sales meeting.” More business people are relying on their voice assistants and AI chatbots to help them save time and effort, according to market research firm Spiceworks. After surveying more than 500 technology professionals throughout North America and Europe, they found that […]

12 Ways to Get Your Business to the Top of Search

Search Engine Optimization (SEO) is truly an important part of marketing for any business. Businesses that rely solely or largely on online marketing must understand the concepts of SEO marketing in order to be successful. If you’ve been doing this a while, then you probably know that it’s not as easy as it seems on […]

Wish That You Could Use Excel Like A Pro?

Excel Like A Pro Part III  This is the final of a three-part series about using Microsoft Excel 2016. It will cover some of the more advanced topics. If you aren’t great with numbers, don’t worry. Excel does the work for you. With the 2016 version of Excel, Microsoft really upped its game. Excel’s […]

DON’T GET HACKED – 10 STATS THAT WILL SURPRISE YOU & 5 WAYS TO PROTECT YOUR BUSINESS

At nearly $1 Trillion in earnings a year, hacking is now at record proportions. Your data is a valuable asset, not only to you but to criminals as well. Don’t get hacked. Here’s what you need to know. 1 in 3 Americans has been hacked. A hacker attacks someone every 39 seconds. 61% of small […]

Microsoft Launches Surface Pro 4 Replacement Program Due To ‘Screen Flicker’

Microsoft introduced the Surface Pro 4 Tablet some time back in 2015. It replaced an older model called the Surface Pro. Soon after the release of the Surface Pro 4, Microsoft’s social media pages were flooded with complaints about a flickering screen. The Redmond Washington-based company responded to these complaints by promising that they would […]

Security – The Biggest Challenge For Companies.

According to a recent survey, around 29 percent of companies named security as the major problems in the upcoming years. The current percentage is a ten percent increase from last year’s survey results. While security is the biggest problem, efficiency and workflow was a close second, at 26 percent. Apart from cybersecurity and problems pertaining […]

Microsoft Office Lens (How-To Article)

What is Microsoft Office Lens? Have you ever found yourself in a situation where you needed to send someone a handwritten piece of paper or an illustration on a whiteboard? Microsoft has developed an app called Office Lens that works like a portable scanner, taking pictures of hard copy documents and then converting them to […]

June 2018 Update for Office 365

This article will cover a quick overview of the Microsoft Office 365 for June 2018 updates. The first step to making use of monthly or periodical updates is knowing that they exist. Updates simply provide new capabilities to your software or make improvements on the already existing ones. The challenge is thus having the knowledge […]

How to Connect an iPhone to an Amazon Echo Device and Play Music on Alexa

If you are a fan of smart devices, then you may already have an Echo device – Amazon’s line of smart speakers that connect to other devices using Amazon’s voice-controlled personal assistant Alexa. These Alexa-powered speakers from Amazon hit the market first before the likes of Google, Lenovo, and Apple followed suit with their own […]

How Much Is Your Medical Data Is Worth?

Believe it or not, your medical record has the potential to be sold for thousands of dollars. And due to the digitization of health records, it’s now more prone to theft. As more patient health records have gone digital over the years, they’ve become vulnerable to hackers—and far more valuable than credit-card data or other […]

Want To “WOW” Your Boss With Professional Diagrams And Flowcharts?

I Have Some Tips For You. I often get asked by my boss to take the data she accumulates and put it into easy-to-read diagrams and charts. I was using Excel until just recently, which is great, but I needed something with more functionality and design choices. Then I found Microsoft Visio. I think it’s […]

Is Your Backdoor Open? You’ll “WannaCry” When the Hackers Get In

Dangerous cyberattacks have been released by a group of hackers known as The Shadow Brokers. These exploits will lock up your data for good – no ransom, no return. But this isn’t all they do – they’ll also leave behind a parasite that lets them “hang out” inside your computer, infect others, and re-enter through a […]

Data Breaches and Credit-Card Fraud Can Destroy Your Small Business

Most business owners are cognizant of the prevalence of fraud in the digital world today. According to Experian’s Global Fraud and Identity Report 2018, almost three-quarters of businesses believe fraud is a growing concern, and nearly two-thirds reported fraudulent losses over the past year. What is Fraud? Fraud occurs when an individuals’ payment information is […]

The Newest Forms Of Ransomware & How To Protect Your Business From Them

The Situation Ransomware is now one of the top security concerns for businesses and organizations of all sizes. The City of Atlanta was hit with a ransomware attack called SamSam in March, crippling some important departments like their court system, sewer infrastructure requests, and water billing department. The attackers who deploy SamSam are known for […]

10 Major Reasons Small Businesses Are Still Vulnerable To Malware Attacks

We have seen firsthand the common errors and oversights that lead to infections and intrusions – and we want to help your business learn from those mistakes. When it comes right down to it, cybersecurity best practices are not nearly as complicated or confusing as they seem on the surface. That’s not to say that […]

Why Managed Detection and Response Is More Important Now Than Ever

Technology is constantly evolving, and so is its relevance. In the world today, technology is fast-becoming a human being’s best friend. Just think of the number of times that you rely on technology in a day’s time. Everyone, even the self-proclaimed analog dinosaur, depends on technology to some extent. Of course, this has spawned a […]

2018 Security Breaches Indicate That Cybercrime Is On The Rise

Cyber breaches have become the norm across the United States and in many parts of the world. Regardless of the size of your company or your budget for security, your company could be at risk. This has caused rapid growth in the cybersecurity industry. According to Forbes, this market will reach 170 billion dollars by […]

Office 365 GDPR Compliance Manager

Compliance Manager Introduced by Microsoft, Compliance Manager is a data tracking system designed to ensure companies adhere to General Data Protection Regulations (GDPR). Organisations can sign up for paid Compliance Manager or subscribe to a free Compliance Manager via Microsoft tools such as Microsoft Azure, Dynamic 365 or Microsoft Cloud Services. Microsoft recently released the […]

Technological Challenges Faced by Accounting Firms

Changes in technology come with a variety of challenges. First, there is the need to change and adapt to the new advancements. There are always financial costs associated with this process. The effects of technology are often widespread. Some people are concerned that new products and programs will put them out of work. The new […]

How Managed Networks Can Deliver Better Wi-Fi Service

It’s one thing for a business to have installed Wi-Fi networks, but it’s another thing to ensure that the equipment is and will continue to work properly. This means the network should be able to continue supporting the growing demands of a business. It should be able to upgrade automatically whenever necessary to provide the […]

11 New Apps your Business Could Benefit From Using

Most of us work with programs like Dropbox, Google Docs, and Microsoft every day. But there are a wide range of great software-as-a-service (SaaS) and cloud-based programs that can improve efficiency. We’ve found 11 programs that are sure to be a crowd favorite at your workplace. Though some are not new, they’ve recently been updated […]

Why Nonprofit Organisations Should Invest in Microsoft Office 365

Not-for-profit organizations frequently contend with the lack of time and money needed to afford large IT investments that are critical for achieving efficiency in their operations. The few organizations that somehow manage to afford these technologies constantly have to deal with scarce resources and manpower needed to manage the technology. There is another glaring problem […]

Resolving Complexity: Office 365 Updates That Are Taking User Experience to New Heights

Many people usually turn to Microsoft’s online productivity suite, Office 365 because of the apparent breadth and depth of its features, which allow them to accomplish what they are unable to do with other similar products on the market. However, the business environment is always changing and organizations increasingly put a premium on agility, as […]

2018 Cybercrime Statistics (Reference Material)

2018 Top Cybercrime Facts and Why You Should Care 2017 saw some of the most devastating high-profile cyber attacks in the history of business. This happened despite tech giants constantly releasing security patches and updates. As the number of such attacks continues to rise, 2018 requires businesses of all sizes to be even more prepared […]

Happy Canada Day

We’ll Be Celebrating – But Our Help Desk Will Still Be Here For You And Your Staff On July 1st, we as Canadians, honour the formation of the union we call home. Whether enjoying the holiday at a cottage; watching a fireworks celebration in the city; working hard in the office or shop; or marching […]

Cyber Security Returns on Investment (Questions/Answers)

When most organizations are presented with the words “Cyber Security,” they often start imagining how much it’s going to cost them to install and maintain strong security measures. At the same time, there’s that gnawing feeling of stress about what would happen if any data were lost to hackers. In light of that though, the […]

Managed Services Pricing (Questions/Answers)

Pricing Out a Managed IT Services Plan: What You Need To Know? Developing a cost-effective and customised price plan for managed IT services It’s no surprise that any modern business is – to some degree – dependent on technology. No matter what kind of devices your organization uses or the kind of work your organization […]

Are You Scared of the Cloud?

Why Private Infrastructure Is Better Than Multi-Tenant Whenever you want to choose an appropriate cloud infrastructure, begin by asking yourself a number of questions. One of the most obvious questions is: Which is better? Private or public cloud infrastructure? You definitely need an option that assures you of good performance, affordable costs, strong data security, […]

4 must-know facts about the Cloud

Cloud computing has given companies affordable and flexible solutions to deal with rapidly advancing technological demands. However, for the small business owner, there are still many common misunderstandings about using cloud services. Here are a few things some businesses owners misunderstand about the cloud. #1. Cloud infrastructures are unsecure Information security is a necessity for […]

How to get the most from your business data

It’s one thing to collect your business’s data, but turning that information into insights that propel your organization toward growth is quite another. Analyzing your data can be daunting, but it shouldn’t get pushed to the bottom of your to-do list. Here are a few tricks you can use to make better forecasts. Many businesses […]

Office Moves & Wiring

On Demand Services

Security

Microsoft Office 365

Microsoft CRM

Hosted Solutions

Hardware as a Service

Email / Spam Protection

Virtualisation

Cloud Services

IT Consulting

Data Recovery

Business Continuity Planning

Managed Services

A quick guide to Android backups

Your Android phone is your life. It contains business documents, calendar reminders, and contacts you can’t afford to lose. So if an unforeseen incident suddenly wipes out your data, you better be sure you’ve fully backed up your Android device. If you haven’t, check out this guide. Take advantage of cloud services The best way […]

Technology for your growing business

If you run a small business, you’ll be well aware of the vicious break-fix cycle that plagues computer systems and networks. Serious issues mean downtime, and downtime means lost productivity. That’s where we step in. We proactively manage your entire network. You get a partner monitoring your systems to prevent problems before they happen. And […]

Quick review: why you need virtualization

With virtualization, you can make software see several distinct computers even if there is only one, or make several computers register as one supercomputer. That may sound simple, but it’s far from it. Of course the benefits are well worth it; here are just a few. More technology uptime Virtualisation vendors use fancy names for […]

Quick review: why you need virtualization

With virtualization, you can make software see several distinct computers even if there is only one, or make several computers register as one supercomputer. That may sound simple, but it’s far from it. Of course the benefits are well worth it; here are just a few. More technology uptime Virtualisation vendors use fancy names for […]

New design upgrades to Microsoft Office 365

Office 365 apps like PowerPoint, Word, Outlook, and Excel will be getting upgrades over the next few months. Microsoft expects these new features to boost productivity and overall efficiency of business users. Here’s what they have planned. Simplified ribbon The biggest update is with the ribbon, which is a command bar at the top of […]

5 mistakes businesses need to avoid online

Nowadays, business owners have a number of social media accounts used for various purposes, whether it’s to communicate with existing and potential customers, to showcase and announce their latest products, or to expand their online presence. But, one wrong move is more than enough to tarnish your organization’s hard-earned reputation. So watch out for these […]

DON’T GET HACKED – 10 STATS THAT WILL SURPRISE YOU & 5 WAYS TO PROTECT YOUR BUSINESS

At nearly $1 Trillion in earnings a year, hacking is now at record proportions. Your data is a valuable asset, not only to you but to criminals as well. Don’t get hacked. Here’s what you need to know. 1 in 3 Americans has been hacked. A hacker attacks someone every 39 seconds. 61% of small […]

DON’T GET HACKED – 10 STATS THAT WILL SURPRISE YOU & 5 WAYS TO PROTECT YOUR BUSINESS

At nearly $1 Trillion in earnings a year, hacking is now at record proportions. Your data is a valuable asset, not only to you but to criminals as well. Don’t get hacked. Here’s what you need to know. 1 in 3 Americans has been hacked. A hacker attacks someone every 39 seconds. 61% of small […]

IT Helps Dementia Patients

Dementia and Alzheimer’s are scary for both patients and caregivers. Right now, there is no cure. Scientists are trying to find ways of prolonging patient’s lives and delaying the onset of the disease. IT Technicians are finding ways to make lives better and caring for patients easier. Some remarkable work is doing things for these […]

Billions of Computer Devices Won’t Get Intel’s Spectre Fix

17 Product Groups Named-Their Production Halted and Update Support Ended After Irrefutable Evidence Uncovered Flaw in Intel Chips. The information about the Spectre attacks came to light back in January 2018. Intel and other technology firms and vendors were made aware of research findings by Paul Kocher from Spectreattack.com and Jann Horn from Google Project […]

Are Local Businesses Ready For GDPR?

As of May 25th, 2018, if local businesses aren’t ensuring the highest possible level of data privacy, they’re risking serious financial consequences. The General Data Protection Regulation (GDPR) is coming into effect. What does this mean? All local businesses MUST be ready to take security more seriously than ever before. The EU Parliament approved GDPR […]

What’s Up with Windows 10 S Computers?

Where Did They Go? In 2017, Microsoft planned to release a lightweight version of Windows 10. This was their effort to provide a Windows solution that delivered a predictable performance by using only Microsoft-verified applications via the Microsoft Store. Microsoft also wanted to compete with the Google Chromebook and promote Windows 10 S for use […]

Better Get Ready – The GDPR Goes Into Effect Today!

What Is It?  What Do We Need To Know?  What Should We Do? If you don’t know what the GDPR is, and if you’re not ready for it, you’re going to get caught short because this is a legal deadline and it’s coming up fast. The General Data Protection Regulation goes into effect May 25, […]

FBI Issues Warning

As you may be aware, the FBI issued a warning last week about a malware botnet called VPNFilter. This malware originated in Russia and attacks “consumer-grade” routers typically purchased from retailers such as Best Buy andor installed in homes by Internet Service Providers such as Spectrum, Time Warner, and Charter. The malware has not been […]

Internet Security a Top Priority, Experts Claim

Experts in the tech world are giving their input on what is planned by state and local Chief Information Officers (CIOs) in terms of security for all of today’s technology. For so long, technology has existed and yet the public has taken its security for granted. But, sometime last year, giants of industry like Cisco […]

Best Email Apps For Small Business Owners Who Use iPhone

Communication is definitely made more accessible as a result of technology. Unlike previous years where people placed heavy reliance on letters and messengers, currently, people can communicate at the tap of a button. Communication is essential in any business. For people to know what is required of them in the business environment, for suppliers to […]

Google Ready to Roll Out Mobile-First Indexing

For many business owners, Google’s announcement to switch over to mobile-first indexing comes as a real shocker. It’s a revolutionary thing to do in a world of disruptive technology. Since the beginning of the World Wide Web, a company’s desktop website was their first and foremost consideration when developing a marketing plan. With the new […]

Work from Anywhere Using Microsoft Office 365 Apps

Have you ever been in a position where you are supposed to work on an assignment or important document but you forgot your laptop or cannot access your desktop? That can be frustrating, but thanks to Microsoft, as long as you can access the internet on your phone or even tablet, you can easily resume […]

How to Download a Facebook Live Video

There are many reasons why you would want to download a live video from Facebook, whether it is yours or someone else’s. Sometimes a video is shared into a very active group and finding it later would be a bit tasking. Another reason why someone may want to download their own live videos is to […]

Want To Reduce Your Email Spam?

Spam email is more than a frustration for businesses. It’s often responsible for phishing scams and other types of email fraud. It’s also a waste of time for your employees who must weed through each one to determine if they’re legitimate or not.   

How To Find The Right IT Consulting Services In British Columbia

Selecting an IT Consultant to advise you about your technology is one of the most important decisions you can make. But how do you choose a competent, reliable, and appropriate consultant for your needs?

Get the most out of Bing’s Visual Search

Years ago, Microsoft released a feature for its Bing search engine that lets users upload photos in lieu of text-based queries. It’s a helpful feature that will soon be added to a slew of mobile devices and browsers. Let’s take a closer look at what’s coming. How does visual search work? Bing has indexed billions […]

Assess risks before buying new software

The growing market for cybersecurity products is a sign that businesses are taking the issue seriously. But before your company jumps into investing in any product, ask yourself if it’s really necessary. Find out how you can make the most out of cybersecurity products by conducting a risk assessment. Uncover threats and vulnerabilities Every business […]

Top 5 features picks for macOS Mojave

After a year of launching macOS High Sierra, Apple has finally announced the newest operating system for Mac users, macOS Mojave, along with its exciting new features. Read on to discover what macOS Mojave has in store. Dark Mode Did you ever wish your computer windows were not just plain ole white? If yes, you’re […]

Want to save energy with your PC? Here’s how.

When it comes to saving energy, a little bit goes a long way. The more energy-efficient your PC habits, the more money you save. In fact, activating your PC’s power-saving features can save you up to $50 a year. Want to increase your savings even more? Then take note of the following tips. 1. Disconnect […]

Want to save energy with your PC? Here’s how.

When it comes to saving energy, a little bit goes a long way. The more energy-efficient your PC habits, the more money you save. In fact, activating your PC’s power-saving features can save you up to $50 a year. Want to increase your savings even more? Then take note of the following tips. 1. Disconnect […]

Features of Mobile Device Management in Healthcare

Just like other industries, healthcare providers are using mobile devices for doing work and communicating with practitioners, staff, and patients. Wireless networks and portable devices in the healthcare setting have their benefits, and the IT staff must have controls like Mobile Device Management (MDM) software to efficiently maintain and manage the security and privacy required […]

3 important web content trends

Content is an important part of how you market your business’s website, and it constantly changes based on consumer habits. Today, the average internet user takes roughly eight seconds to decide whether they should stay on a page, which means website producers have their work cut out for them. Here’s how they’re coping with consumer […]

What to do in case of a website breach

Big companies like Yahoo, Target, and AOL are often at risk of data breaches because of the large volume of data they collect and store. And when a data breach occurs, individual users are the ones hardest hit. Luckily, there are a few things you can do to mitigate damage from disastrous data breaches. Determine […]

Steps for deleting data from your mobile

Whether you’re planning to give away your old phone or resell it, it’s crucial that you securely delete all your data first, because the last thing you need is for the new owner to have access to your sensitive information. Fortunately, you can let go of your old Android phone without any worry by following […]

Situations perfect for virtual desktops

Managing an office full of computers and mobile devices is a nightmare especially in regulated industries. But with a virtualized desktop infrastructure (VDI), employees can access all the features of a personal computer from almost any mobile device. Here are a few use cases for this emerging technology: Healthcare In an industry where every file […]

Boost Productivity With 7 Office 365 Add-Ons

Microsoft Office 365’s numerous productivity-boosting apps like Word, PowerPoint, Excel, OneNote, and Outlook have allowed businesses to meet client demands efficiently, and its numerous productivity add-ons have enabled users to deliver more in minimal time. We’ve compiled a handful of Office 365 extensions that help you work more efficiently. #1. StaffHub You can now easily […]

Windows 10 Redstone 5: What to expect

Every major update of Windows generates excitement among its users, and the upcoming Windows 10 Redstone 5 is no exception. Scheduled for release in the fourth quarter of 2018, Redstone 5 is building considerable buzz this early. What’s causing this excitement? 1. Windows Sets Sets takes the concept of tabs in your browsers and applies […]

SMB routers targeted by VPNFilter malware

Earlier this year, news broke that a malware strain named VPNFilter was infecting hundreds of thousands of devices. If you didn’t act then, now’s the time. Security experts have updated their threat assessment and its much worse than they originally thought. Small businesses are especially at risk and need to take action. VPNFilter recap A […]

Apple WWDC 2018: News and updates

The Worldwide Developers Conference (WWDC) has developers meeting and joining discussions with more than a thousand engineers from Apple. What new products did the computer manufacturer have in store for consumers? Read on to find out! A more personal, faster iOS 12 Apple has focused on improving the operating system’s performance so that iPads and […]

Hide & Seek malware: What you need to know

What’s the worst thing that could happen to your Internet of Things (IoT) devices? If you guessed ‘getting infected with malware,’ you’re right. Many users think IoT gadgets don’t need the same protections required for PCs, laptops, and smartphones — but they do. There’s a new malware strain that attacks IoT-enabled devices, and you need […]

Chrome: From HTTP to HTTPS

Within the last year, Chrome has helped users understand that HTTP sites are not secure. More websites use HTTPS, a safer protocol, than ever before. So, how can you benefit from this transition? Find out here. For several years, Google has moved toward a more secure web by strongly advocating that sites adopt the Secure HyperText Transfer Protocol […]

The dangers of app overload in businesses

Businesses today rely on countless apps and software for day-to-day operations. However, too many of these programs can do more harm than good. App overload brings confusion among employees, and a recent study shows that this costs more than companies realise. How app confusion occurs A new study conducted by CITE Research shows that a […]

Android vs. Apple: Which is better?

You rely on your entire IT infrastructure to run a successful business. To that end, you must choose reliable tools, including mobile devices, that drive the most value for your operations. This is where the neverending question, “Is Apple better than Android?” comes in. Take a look at the key aspects below to decide. Price […]

Facebook: 4th favorite choice for teens

Facebook is no longer the most popular social media platform for US teens. According to a recent survey by Pew Research Center, only 51% of US teens aged 13 to 17 years are using Facebook. This is much lower than the shares for US teenage Snapchat users (69%), Instagram users (72%), and YouTube users (85%). […]

Virtualisation: Common misconceptions

Small businesses can accomplish a lot by implementing virtualization technology on their office IT network. Unfortunately, many SMBs shy away from it because of some common misconceptions. If you fall into that category, there are at least four myths you should stop believing. Myth #1 – Virtualisation is too expensive for SMBs Many people assume […]

Office 365 will block Flash by 2019

Microsoft recently announced plans to eventually stop the activation of Silverlight, Shockwave, and Flash content in Office 365. This is not just the developers disabling bugs with an option to click a link or button to look at content. Within a few months’ time, Flash will be gone from Office 365 for good. What media will […]

Mitigating healthcare insider threats

The healthcare industry is unique in that the biggest data security threat comes from insider breaches.The main reason for these unauthorized hacks is financial gain. So how can healthcare organizations protect themselves against insider threats? Read on. #1 Educate – The workforce (meaning all healthcare employees) must be educated on allowable uses and disclosures of protected health […]

Tips and tricks on Windows 10

If you think you haven’t maximized all that Windows 10 has to offer, you’re probably right. Windows 10’s recent updates include a few small but useful enhancements that’ll make your life easier. Aside from the Start Menu’s return or the Cortana display enhancements, there’s more to Microsoft’s snazzy operating system that you probably haven’t used. […]

Nation-state hackers inflict destructive malware

A destructive, new malware has surfaced in at least 500,000 home and business routers across 54 countries. Security researchers warned that the infected devices could “self-destruct” as the said malware named VPNFilter can maintain presence even after a successful reboot. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, and TP-Link networking […]

Can the “Black Dot” bug be fixed?

Apple just uncovered a new text bug that uses the Unicode writing system to overload the memory of its text messaging app, causing it to regularly crash. While the developers are still working to fix the issue, there are things you can do to avoid locking up your device. What is going on? A bug, […]

How to configure your new Windows 10 laptop

Got a new laptop? Windows 10 includes some wonderful features along with a revamped interface for Microsoft’s operating system. No matter how experienced you are with Windows, you still may need help getting used to this, so let’s get you started. #1 Check for updates Your new laptop should check for updates automatically, but you […]

WordPress security updates: Yay or nay?

WordPress (WP) websites play a crucial role in establishing a business’s online presence. One way WP developers keep business owners safe and happy is by providing regular security updates that protect sites from unauthorized access. But why do websites sometimes crash after an update, and what can you do to prevent that from happening? Be […]

Can AI empower customer service agents?

Imagine having artificial intelligence assistants (AI) like Siri or Cortana as your company’s customer service agents. It sounds fantastical now, but it’s slowly turning into reality. For many organizations, integrating AI into their systems is the next logical step in innovating customer support. How AI capabilities enhance customer service AI has two capabilities that enhance […]

Android P: Top Features You Must Know

The days of Android Oreo being the latest operating system for Google’s mobile platform are numbered, as the search engine giant gave a sneak peek to Android P during the recent Google I/O conference. While it’s just a preview, it gives developers and consumers some hints on what the future holds. App Actions and Slices […]

Virtualisation is not the same as the cloud

Virtualisation and cloud computing are two technologies that have long been confusing business owners. But that shouldn’t be the case. Understanding the differences between the cloud and virtualization is the fastest way to use these technologies to your greatest advantage. Virtualisation Imagine a company with five servers, each assigned a single task such as storage, […]

Outlook gets new features

The new Outlook features can help you manage your time, respond to emails, take care of important things and more. Also, new upcoming features will connect you to the people and technology that power your productivity and help protect you and your business. Want to see what’s new and coming soon from Microsoft? Read on. […]

Keeping files secure with Windows 10

Ransomware brings a world of trouble to any business. From operational disruption and revenue loss to total shutdown, no company is spared. That is why it’s wise to regularly back up your business data in multiple locations, including the cloud. Which is where Windows 10’s backup and restore tools come in handy. File History Is […]

Leave no room for hackers to operate

For most people, social media is a convenient way to stay in touch with family and friends. For a small group of people, it’s an opportunity to profit off other people’s trust. Here are some things you can do to continue enjoying Facebook and Twitter without compromising your privacy. Lockscreens exist for a reason Make […]

What does Apple know from your data?

Privacy is something everyone values, so as we become more and more connected online, we become more and more concerned about volunteering our information. Tech companies like Apple, Google, Facebook, and Amazon not only get the data we willingly provide, but also get lots of data we unwittingly provide. How much are you unsuspectingly providing […]

Keep your laptop from overheating

Laptops are so convenient and hassle-free to use. It’s easy to forget that they need regular maintenance. One of the most common causes of laptop damage is overheating. Learn how to prevent your laptop from overheating, so you can boost its speed and prolong its life. Causes of overheating Laptops create heat during their normal […]

How to make social media marketing work for you

Regardless of your company’s size, social media marketing is a valuable tool you can’t afford to ignore, especially if your business is brand new to the marketing world. Here are some tips you can take away to start making some noise in the social media stratosphere. #1 Prove you’re an expert It’s important to know […]

Best new features in the updated Gmail

Aside from a new look, Google introduced substantial improvements to Gmail, including functions that let you enable confidential mode, snooze emails, unsubscribe faster, and enjoy greater protection from spam. Here are the most notable ones. Confidential Mode This feature lets you set an expiration date for your email after which it self-destructs. Sending mail on […]

How Cloud Backup Helps Your Business

New threats to businesses’ precious employee and customer data emerge every day, so the only surefire way to protect your files from viruses, theft, and other unforeseeable disasters is to partner with a leading cloud backup provider. With a basic understanding of how cloud backups work, you can set up a plan that is economical […]

5 vital Android security features

Android has been making headlines lately, but for all the wrong reasons. In 2018 alone, the mobile operating system has fallen victim to a wide array of cyberattacks that have caused many experts to question its ability to protect users. But believe it or not, Android has a bevy of security features that will all […]

Having problems making virtualization work for you?

Do you have issues with enabling virtualization on your computer? Although this technology is known to be easy to implement and is supported by most modern computers, sometimes it still malfunctions. Hopefully, these tips can fix the issues. #1 Enable Virtualisation in Your BIOS In most cases, virtualization won’t work because it’s disabled in your […]

Social Media and HIPAA Compliance

Before Social Media platforms like Facebook went live, HIPAA was established to protect the privacy of medical providers and their patients. And although there are no specific rules for Social Media use, every healthcare organization must implement security protocols that adhere to privacy policies. On April 14, 2003, the “Health Insurance Portability and Accountability Act” (HIPAA) became […]

Office 2019 and Office 365 no longer features OneNote

The Universal Windows Platform (UWP) version of OneNote will now be the only app available for Windows 10, as Office 365 and Microsoft Office 2019 will do away with the 32-bit desktop app. Microsoft’s OneNote desktop application is nearing the end of its journey, as the software giant will stop developing the product line past […]

Simple Tricks to Create More Windows 10 Space

More room for documents and files on your desktop means more time and freedom to enjoy your Windows 10 device. Unfortunately, as total file size gets larger, keeping your hard drive clean remains a never-ending battle. Use these simple techniques to free up more space on your Windows 10 computer. Delete junk on Files Windows […]

Is your data safe from the Facebook data breach?

Businesses have made lots of money using social media to engage with current and potential customers for years now. But after a recent breach, some users are reevaluating Facebook’s reputation. Read on to know how this concerns you and if you must do something about it. Last month, news broke that a firm known as […]

New tech makes it easier to break into iPhones

Watch out iPhone users, technology that unlocks your devices is now readily available. Yes, it’s probably okay for the tech to be in the hands of law enforcement and the government, but how can you be sure they are the only ones with access? Here’s a quick rundown on how to solve this issue by […]

Microsoft improves security in Office 365

It’s becoming more and more difficult to ensure privacy and security in the applications we use today. Microsoft is well aware of the anxiety that Office 365 users face, which is why they recently introduced these new security capabilities in Outlook, OneDrive, and its apps. Files Restore in OneDrive Previously available only to Office 365 […]

Biometrics Authentication for Mobile Devices

Having to use passwords constantly can be a pain (and a high security risk) to many of us. Luckily, Chrome, Edge, and Firefox have recently agreed to support biometrics for authentication to make our social media, email, and shopping account logins easier and more secure. Here’s what you need to know about the Web Authentication […]

5 tips to maximize your mobile hotspot

Mobile hotspots are great for people who need to access the Internet even if they are somewhere without any Wi-Fi. All it takes is a portable 4G router. It offers a low-cost and readily available connection that your employees can utilize while working on the go. A mobile hotspot usually provides faster Internet connection and […]

How connectivity impacts mobile workers

Mobile devices, such as smartphones and laptops, have changed the landscape of business organizations everywhere. Nowadays, businesses arm their workers with these devices in the field, making mobile performance and connectivity highly essential. Optimizing IT systems for mobile workers isn’t easy, but there are a few simple tricks you can try. The ability to manage […]

Android phone makers skip critical updates

Watch out Android users, your smartphone may not be as secure as you thought it was. A study has found that a few Android manufacturers may have accidentally skipped crucial software updates despite saying they constantly keep their products up to date. Here’s a quick rundown. Missed patches Every month, Google rolls out a new […]

Things you didn’t know about virtualization

In the past decade, virtualization has been considered one of the most cost-effective business solutions. It’s supposed to prevent unnecessary hardware purchases and promote effective IT management, but there are some hidden drawbacks with this technology. This is why we’ve uncovered the following management issues that you were previously unaware of. Backup Incorporating a robust […]

Microsoft rolls out flashy Windows update

The Spring Creators Update for Windows 10 will begin rolling out soon, and unlike its predecessors, this one can be installed in under half an hour. It also comes with some noteworthy new features. Let’s take a tour of the most useful additions for small businesses. Timeline Replacing the Task Viewer icon that sits along […]

What are watering hole attacks?

When talking about cyberattacks, the first one that usually comes to mind is phishing, a scam that uses email to spread malware or steal personal information. But hackers have a new method to infiltrate your systems, and it’s surprisingly effective. Here’s what you need to know about watering hole attacks. What are watering hole attacks? […]

How to optimize Office 365

Out of the hundreds of Office 365 tools available to you, you’re probably using only 10-15% of them. This could be due to a lack of training or an unfamiliarity with some of the advanced options available in Word and Excel. But it’s easy to optimize your Office 365 investment by learning more about the […]

Time Machine: How to back up your Mac

It is widely believed that Macs are the most trusted computers today. Unlike other computers, they don’t crash often and are better protected against viruses and other malware. But despite their outstanding qualities, Macs are still susceptible to theft, and even crashes. Luckily, Apple offers a convenient way for Mac users to back up and […]

Is your cloud solution going over budget?

The cloud is the perfect solution for small- and medium-sized businesses like yours. For a small monthly fee, you get access to cutting-edge technologies and 24/7 support from a team of cloud experts. But without proper management, cloud costs can quickly go over your budget. Here’s what you should do to keep it from becoming […]

How to speed up mobile charging

Is your phone’s battery still not full despite charging it for 2 hours straight? Although it might not be a big problem when you’re charging it at night, it’s a critical issue if you’re charging it during the day and you need it in a few minutes to make a lengthy business call. Here are […]

Non-financial blockchain solutions

Despite internet connections that deliver information to the other side of the globe in milliseconds, countless industries still rely on slow and inefficient middlemen to complete transactions. From supply chain management to hi-tech contracts, blockchain isn’t just about money, it’s about an entirely new way to do business. Just look at our examples. What is […]

Protect your Facebook data with these 3 steps

Facebook users woke up to a nightmare when they heard that the social media giant and associated app developers were selling their sensitive data to companies, like Cambridge Analytica, without their consent. So if you’re concerned about being one of the 50 million users whose data have already been sold, you should check out the […]

Is your Android call and SMS data safe?

It’s normal for mobile phones to store users’ call and text logs. Android users, however, might be surprised to know that Facebook has been collecting their call history and SMS data for years. Should you be worried? How Facebook’s data-collecting activities were discovered Software developer Dylan McKay realised Facebook had been collecting his call records […]

Virtualisation and Windows Server 2019

Microsoft’s Windows Server operating systems are complicated enough to warrant their own certification program. However, small businesses can take full advantage of the features included in the latest version of this software by moving to an outsourced IT support model. Here’s what you miss out on if you keep everything in house.   Windows Server […]

Top 6 new features for Microsoft Teams

Are you using Microsoft Teams to streamline communication between your employees? If you are, get ready to enjoy a more convenient workplace chat platform. Microsoft has recently announced six new features for Teams. Cortana Integration One new feature that Microsoft will bring to Teams is Cortana, Microsoft’s virtual assistant. By integrating Cortana with Teams, users […]

Cybersecurity protocols to protect PHI

As you are well aware, healthcare companies and the vast amount of valuable patient information they hold have become a major target of cyberattacks. Hospitals must combat this with a highly-trained team of technicians equipped with premium systems and protocols, including: Routine Access Monitoring To control access to protected health information (PHI), your IT department […]

New accessibility features in Windows 10

Microsoft is all about improving the user experience, and this time they’re focused on improving its OS’s accessibility features. Windows 10 users can expect a faster and more responsive Narrator, more organized Ease of Access settings, better eye control features, and more. Better Ease of Access settings Some users rarely tinker with their computer’s accessibility […]

Gearing up for phishing scams in tax season

Paying and filing taxes is already annoying without the threat of refund fraud or identity theft. But phishing schemes, especially during tax season, have become so widespread that you’ve probably already received spoofed emails or calls during the last few years. To maintain the security of your business, you and your employees need to be […]

Privacy controls for iOS 11 data

You probably already know that your Apple device collects some of your phone’s data. You may also not like the idea of a corporation accessing personal information such as your location and the websites you visit. Fortunately, there are a few ways to protect yourself by tweaking some of iOS 11’s privacy controls. Location Services […]

What private browsing can and can’t do

As you surf the web, it’s nearly impossible to keep your internet activity completely private. Certain websites collect personal information for marketing purposes and your browser keeps track of all the websites you visit. But that browsing information can also fall into the wrong hands, which is why you should consider using private browsing if […]

Why your phone has slow internet speed

In today’s world, staying connected means having strong internet and a high-speed phone. But you may discover that your internet-based apps are loading much slower after using your phone for months. Learn four reasons why your phone’s internet is lagging. Router location One simple yet overlooked reason why your WiFi-connected phone may be experiencing internet […]

Quick recoveries with external IT support

Small-business owners with limited financial resources have to manage their office IT on their own. Although this might work for a while, it can grow into a massive problem when the business starts expanding. At that point, you’ll want to focus on that expansion, not repairing tech problems. This is where external IT support comes […]

What to expect from the Android P update

Before releasing new features for public use, Google previews their products to businesses and early adopters. Recently, the company unveiled an early version of Android P, and the new features are already turning heads. Let’s take a closer look at the big changes. Indoor positioning If you’re having trouble finding your way around a huge […]

Hypervisors: potential risks and threats

The virtualization trend is still going strong, offering businesses streamlined resource management and massive cost-saving potential, but just like every technology, it has its fair share of security risks. In fact, a virtualization solution is only as secure as the hypervisors that support it. What is a hypervisor and what are its risks? For those […]

What’s causing slow Windows 10 updates?

All Windows 10 updates come with security fixes, exciting new features, and other assorted improvements, so it’s extremely important to install them as soon as they become available. Unfortunately, the updates’ downloads can take ages, and there are several reasons why this happens. Why do updates take so long to install? Windows 10 updates take […]

Equifax finds more users hit by major breach

Everyone thought the worst was over when credit-reporting agency Equifax revealed that the credentials of 145.5 million people in the US were leaked. However, the company recently discovered that there are more victims from the major breach. Here’s everything you need to know. What happened? On March 1, Equifax reported that the names and driver’s […]

iPhone security vulnerabilities revealed

In a recent report published by Forbes, a major U.S. government contractor and Israel-based vendor called Cellebrite revealed their capacity to unlock every iPhone on the planet. This new addition to their services was specifically generated for law enforcement and forensic specialists. iPhone vulnerabilities leaked, is it true? A couple years ago, Apple had a […]

How to leverage social media effectively

Have you decided to build up your web presence and attract new customers using social media? Here are five tips on how small- and medium-sized businesses (SMBs) can turn likes into dollars. #1. Choose the right platform Between Facebook, Twitter, Instagram, YouTube, and LinkedIn to choose from, you may be tempted to sign up for […]

Making the most of Alexa in the office

Alexa’s usefulness goes beyond controlling smart devices in the home, playing music, providing weather forecasts, and receiving calls and messages. Amazon aims to position her as a next-gen AI technology with loads of features for both home and business users. Here are some ways to turn Alexa into a one-of-a-kind office assistant. Amazon’s Alexa has […]

Google Drive now allows comments on MS files

Google applications mostly comprise collaborative tools that are regularly updated to address your growing needs. With their new Google Drive update, gone are the days of converting files just to add a comment because you can now easily comment on the files in the ‘Preview’ pane. To reduce the hassles Google Drive allows your team […]

Safe web browsing requires HTTPS

How many times this month have you paid for something online using your credit card? Was each payment page secured by HTTPS? If you’re not 100% certain, you’re a prime target for identity theft. The padlock icon in your web browser’s address bar is immensely important and it requires your attention. HTTPS Encryption Older web […]

Top business phones according to Google

The mobile market is populated with a staggering variety of Android smartphones. Not only do you have to choose between several phone manufacturers like Samsung and HTC, but there are also other considerations like computing power, software features, and design. Fortunately, Google has a few Android recommendations for business use. Google-approved devices Recently, Google launched […]

3 ways to avoid Spectre and Meltdown

Due to Spectre and Meltdown, thousands of healthcare providers are at risk of data leakage, which can result in lawsuits and reputation loss. As such, institutions will need to be more proactive about their cybersecurity. Read on to learn how to secure your confidential files. Why is Spectre and Meltdown a big problem for healthcare […]

Virtual desktop or Container: How to choose

It’s getting harder and harder for small-business owners to make informed IT decisions. There’s a paradox of choice as the market becomes overrun with solutions that are equal parts affordable and confusing. Today we’re going to make your life a little easier by breaking down why you should care about the virtual desktops vs. containers […]

Tricks to make you work smarter in Outlook

Email users are always looking for a better way to organize their inboxes, personalize their email signatures, or streamline group communication. Fortunately, these features already exist for Outlook users. You just need to know where to look. Clean Up your inbox No matter inbox how meticulously organized your Outlook inbox is, there’s always room for […]

The difference between Windows 10 versions

Buyers are not short of choices when it comes to Windows products. Apart from the long list of apps available in the Windows store, they also have to decide whether they want a Windows 10 Home, Pro, or 10 S operating system. We understand that choosing a Windows 10 version can be confusing, so to […]

Chrome users panic as new scam spreads

During the previous quarter, fake Chrome notifications urging users to dial a tech support number have grown dramatically. Research reveals that this tech support scam could possibly use an Application Programming Interface (API) to freeze the browser, convincing the user to get in touch with the support line and share their credit card details. The […]

Keep your Mac safe from cyberthreats

Apple-related cyberthreats usually come from one of two people: someone who has physical access to your Mac, or someone who has virtual access over an unsecured network connection. Fortunately, protecting your Mac is a fairly simple process. Let’s take a look at what it entails. Check your Privacy Settings Begin by making sure that your […]

Hackers hijack PCs to steal cryptocurrency

There’s a new cyberattack in town, and it’s out to get your Bitcoins. Cryptojacking has grown in popularity over the past few months mainly because of the increasing value of cryptocurrency. So if you notice your computer slowing down, hackers may already be using your hardware to make easy money. Hijacked hardware Cryptojacking secretly uses […]

Using Cortana to Organize Business

You are probably already aware of Cortana, the Windows 10 AI personal assistant. Did you know that you can use it to improve the efficiency and productivity of your business? With a better understanding of its basic functions, you’ll be on your way to becoming an AI-powered organization. To take advantage of Cortana, you should […]

Single Sign-On: The Answer to User Management

Everyone hates making passwords. From complexity requirements to minimum lengths, each new account brings its own set of headaches. If this problem is reaching a boiling point, Single Sign-On (SSO) solutions can help. They’re secure, easy-to-manage, and do away with the need to manage a long list of usernames and passwords. What is SSO? Single […]

Extra security features for your Android device

Mobile devices contain a lot of personal information; you can almost say its an extension of ourselves. With our checkins, bank transactions, email exchanges, browsing behavior, and other personal data stored in one device, losing your smartphone can feel like a disaster. Luckily, there are security tools on Android devices you can use to tighten […]

Beginner’s guide to virtualization

Deciding to invest in virtualization technology is one of the easiest decisions you can make. By consolidating computing resources into physical servers, businesses can enjoy easy IT management and massive cost savings. What’s not so easy, however, is the deployment process, which requires careful planning and implementation of best practices. Here’s what you need to […]

Microsoft updates apps for Apple devices

Microsoft has announced updates, including new capabilities in Word, Excel, PowerPoint, and Outlook for iOS and Mac. Office 365 subscribers can now easily drag-and-drop Office files, co-edit documents in real time, and enjoy other enhancements previously unavailable to Apple users. Co-authoring in Word, Excel, PowerPoint Apple users can now co-edit documents in Word, Excel, PowerPoint, […]

Facebook announces News Feed change

Facebook recently announced a big change to its News Feed. In response to the backlashes it has been receiving — mostly due to allegations of how social media causes depression and affects one’s political views — it has decided to limit posts from businesses and share more posts from your friends on the News Feed. Potential outcome for Facebook […]

Reclaim your Windows 10 privacy

The advent of social media has enabled advertisers to target their consumers better than ever before. But, are you aware that your operating system could also be helping companies display personalized ads based on your online searches? Read on to learn more about Windows 10’s flawed privacy settings and how you can fix them. Turn […]

Don’t fall for distributed spam distraction

One of the most frustrating things about using email is seeing dozens of spam messages every day. Fortunately, they’re just minor annoyances that are easy to remove from your inbox. However, hackers have developed a way to make spam much more insidious. Here’s what you need to know about modern spam attacks. Understanding DSD Distributed […]

iOS 11.3: What features can users expect?

iOS 11, Apple’s last major mobile OS update, has had a mixed reception mainly due to the battery issues it caused many devices. With the release of iOS 11.3, the tech company is fixing that issue, providing the usual security patches, and adding a ton of features. Battery management features You might recall the infamous iOS […]

Enhance your new laptop in 5 steps

Laptops may not be the most powerful computers, but the benefits they provide are undisputable. For one thing, they deliver a similar user experience to your huge desktop PC, but much more conveniently and affordably. But before you reap their many benefits, learn five precautionary steps you should take before using them. 1. Update your […]

Benefits of virtualization for healthcare

Compared to organizations in other industries, healthcare practitioners are having difficulty adopting new technology. Providers are understandably hesitant about storing electronic health records (EHRs) in the cloud, but there is another option. Virtualisation increases IT stability and efficiency and keeps your most sensitive information on site. What is virtualization? There are countless ways for healthcare […]

Virtual DR for ransomware protection

The massive success of ransomware like WannaCry and Petya have spurred other cybercriminals to develop their own ransomware and sell it on the black market. This means we can expect more ransomware attacks in the future. To prepare your business, you need virtualized disaster recovery solutions. Here’s why. Virtual DR Virtual DR solutions allow you […]

Microsoft unveils 4 search features for Bing

Thanks to a recent update from Microsoft’s Bing search engine, finding answers to your questions is no longer an issue of phrasing or syntax. Read on for more information about the four latest upgrades. Validating answers using many websites Before the recent update, Bing would answer questions based on what it found on a single […]

You can now speak with Alexa via Android

Your cousin got Alexa. Your neighbor got Alexa. Heck, even grandma got Alexa. You may not have been one of the lucky souls to receive an Alexa-enabled device last Christmas, but fret not, the latest update of the app on Android now enables voice control. You can finally get aboard the Alexa train and speak […]

Microsoft’s free virtualization upgrade

One of the greatest things about cloud-based virtualization is that updates are rolled out by providers and don’t require end users to do anything. In the latest example of this, Microsoft just drastically increased the speed of its virtual machines for almost everyone using its platform. Azure: Microsoft’s virtualization platform As a full-service cloud solution, […]

Groups, Yammer, and Teams defined

While most Office 365 apps serve a unique purpose, tools like Outlook Groups, Yammer, and Microsoft Teams can all be used to communicate and collaborate with coworkers. However, there are subtle differences in the way they can be used, and today we’ll break it down for you. Outlook Groups With Outlook Groups, every member gets […]

Windows releases a new patch for PC users

Two vulnerabilities, known as Meltdown and Spectre, have been found affecting almost every Windows desktop and server. Computers affected by these two vulnerabilities are susceptible to having their data stolen, such as personal photos and passwords. As a countermeasure, Windows developers have released an update for Windows users. Here’s everything you need to know. Issues […]

Enlist IT help when installing CPU updates

When it comes to security updates, time is usually of the essence. The longer you wait to install a fix from a vendor, the higher the risk of being compromised. But in the cases of the Meltdown and Spectre flaws, you might be better off waiting until a more reliable patch is released. Let’s review […]

Spectre & Meltdown safety for Apple devices

Undoubtedly, 2018’s first set of truly bad news involves reports about the Spectre and Meltdown bugs, fundamental flaws in computer processors that can leak highly sensitive data. Researchers say they affect a majority of modern computers, and chances are your business’s devices are also affected. Luckily for Mac, iPhone and iPad users, there are ways […]

3 simple and easy cyber-security tips!

Data security and privacy should be a top priority in this age of constant and downright dangerous cyber attacks. However, in your quest for ultimate security, don’t forget to implement these non-technical steps to shield your business’s IT resources. Cover up your webcam There must be some credibility to doing this if Facebook founder, Mark […]

Critical browser vulnerabilities discovered

According to security researchers, a bulk of the world’s computer processors have gaping flaws. The flaws, grouped under the term ‘Spectre,’ affect many critical systems including web browsers like Chrome, Safari, Microsoft Edge, and Firefox. Here’s a quick rundown of these major vulnerabilities and what you can do to secure them. What is Spectre? To […]

Should you use UPS for your network gear?

Smart business owners use uninterruptible power supply (UPS) for emergency situations like a storm, fire, or other disasters. Often, a UPS is deployed for desktop computers to give employees ample time to save their work and prevent losing unsaved work. An even better power-saving strategy in emergency situations, however, is to use UPS for networking […]

Backup Android Files to PC or Mac

From important work contacts to your favorite holiday photos in Cabo, it’s hard to imagine losing files on your Android phone. In the event of your device getting stolen, lost, or damaged, it’s better to be prepared and make sure that your most precious data is backed up. Here’s a guide on how you can […]

Virtualisation services safe from CPU flaws

You may have seen headlines highlighting the dangers of two recently discovered hardware flaws: Spectre and Meltdown. They create incredibly technical problems for just about anyone who owns a computer, even those with virtual machines in the cloud. Thankfully, most vendors have already fixed the issue. What are the risks of an unpatched computer? Regardless […]

When Pre-installed Apps Create Risks

Bloatware is generally considered harmless, but what about when these unnecessary apps turn into a security risk? A recent report shows that a pre-installed app in some versions of Windows 10 had an alarming plugin flaw: Tavis Ormandy, a researcher from Google’s Project Zero, recently discovered that a compromised password management app, Keeper, had been installed with […]

New AI-driven Features For Office 365 Users

Enriching Office 365 with more everyday AI functionalities, Microsoft has introduced ‘Insights Preview’ to MS Excel, ‘Acronyms’ feature for MS Word, and a Text-in-image search feature to help its users to do their best work. Learn more about the recent upgrades to Office 365 products and the new Microsoft Whiteboard Preview app in this article. […]

Beware of what you save in web browsers

Passwords are a double-edged sword. If you make them too simple, they’ll be easy to guess; if you make them too complex, they’ll be impossible to remember. One solution is to create an uncrackable password and save it to your browser. Unfortunately, recent research suggests that tactic could drastically reduce your privacy. Why auto-fill passwords […]

5 social media trends to watch for!

With the tug-of-war between mammoth social media platforms for daily users, 2018 is poised to become the biggest year for technological advancements in the industry. As social norms related to social media change, here are the top 5 trends we expect to become mainstream this year. The boom of Augmented Reality The launch of the […]

Apple in 2018: What should you expect?

2017 was a fruitful year for Apple, with the launch of new iPhone models, Macs, and Apple Watches dominating the market. But it’s looking like the tech company is already working on new products that will delight consumers and businesses. If you want to know what you can expect from Apple in 2018, you’ve come […]

Manage your IT hardware better in the New Year

The new year doesn’t have to mean new IT hardware problems. Sure, some headaches are unavoidable, but you can start the year right by giving your computer hardware a little TLC. Let our handy hardware checklist be your guide. ✓ Clean up your computer components Wipe your monitor with a clean, static-free fabric; remove excess […]

What to expect from hybrid cloud

Hybrid cloud got off to a slow start when compared to public cloud. However, as more business owners realise the unique flexibility it has to offer, the future of hybrid cloud is now brighter than ever. To that end, here’s what you can expect from hybrid cloud this year. Clearer strategies Many infrastructure as a […]

2017’s most valuable IT solutions

It’s the perfect time of year to evaluate last year’s technology investments and make adjustments for the year to come. Whether 2017 left you with extra cash in your pocket or desperate for a better way to get work done, here’s a roundup of the best IT news from the past year. Small businesses love […]

The EHR vs traditional record debate

Is the future of the healthcare industry digital? Experts see no other way forward, as demonstrated by the popularity of electronic health records. However, critics of this new recording process have pointed out major flaws that aren’t present in its traditional counterpart: paper-based recording. Read on to learn more. What is an Electronic Health Record? […]

Steps to safeguard your mobile devices

  Mobile phones are just as prone to cyber attacks as desktop PCs, and cyber scammers are relying on unsecured devices to carry out their deeds. If you haven’t implemented a cyber security guideline for your company’s mobile devices, you can start by following these easy steps. Set a strong password Whether your device requires […]

Will Containers change IT?

If you’re deterred by heavy-duty full machine Virtualisation, then the open-source container platform developed by Docker is something you might want to keep a lookout for, as it promises to change the future of IT. Learn more about how containers can help your business boom. What are containers and why are they so popular? Virtual […]

Microsoft Teams tips and tricks

If you think Microsoft Teams is good only for business instant messaging, you’re missing out on a plethora of features Teams has. Microsoft’s chat solution actually integrates with many of its Office 365 applications, including OneNote, SharePoint, and Word, among others. That said, here are some Teams tips and tricks that’ll make your day at […]

Windows 10 testers get new features

With the release of the Windows 10 Fall Creators update, users received an array of new features and improvements, including a streamlined Edge browser, UI design changes, and enhanced security features. But Microsoft isn’t done — they recently released new features for Windows 10 Insiders, too. Sets Sets takes the tab features from web browsers […]

Phishing alert: scammers now use encryption

When you visit an encrypted website, the connection between the source of the web page and your browser is secure. Encryption ensures users’ browsing habits are safe from hackers’ prying eyes, but phishing scammers have found a way to adopt it for their own schemes. How hackers use encryption to carry out phishing scams According […]

Apple fixes major macOS security flaw

Apple cyber incidents have increased steadily over the past few months. In 2017, we’ve witnessed several Mac ransomware strains and a host of other computer viruses. Recently, Apple discovered a major security flaw with macOS High Sierra. Read on to find out more. Serious bug On November 28th, security researchers reported a serious bug in […]

HP laptop users beware: keylogger found

You might be entering credit card details on a website to purchase something online or filling in your personal information to subscribe to a service, thinking you’re safe behind the keyboard. And you probably are — if the computer you’re using doesn’t have a keylogger installed. But for HP laptop users, chances are they aren’t […]

Gmail equipped with new add-ons!

Google announced at its I/O developer conference back in March that it will be launching some new extensions for Gmail. The tech company has kept its word and here’s everything you need to know about the latest productivity-enhancing add-ons. Google’s focus is on productivity services that are already connected to email systems one way or […]

IAM benefits for your business

Your employees access applications and confidential business data every day. Hackers, on the other hand, are trying to do the exact same thing but for more malicious reasons. To make matters worse, even employees can go rogue and steal your data, which is why it’s crucial that you have an IAM solution in place. What […]

Fight mobile malware with MTD

Protecting your business data goes beyond making sure your office computers and networks are safe. Because of this, businesses are recognizing the importance of a mobile threat detection (MTD) strategy, which puts up barriers in your company’s mobile devices in order to block mobile malware and other threats. Here’s what you need to know about […]

The many faces of virtualization technology

Not too long ago, the cloud was the money-saving IT trend for consumers and business owners. Now, that title goes to virtualization technology. It’s new, it’s complicated, but it’s not something you can ignore. Here are a few ways you can use virtualization to improve efficiency and productivity in your office. What is the core […]

Facebook Messenger: The Key to Growth

With over 1.3 billion monthly active users, Facebook’s Messenger app is an unprecedented success. Facebook is now looking to fully utilize the potential of this monster user base and has therefore added a feature for improving connectivity between local businesses and consumers. Read on to learn how this feature could benefit you! The How By […]

Microsoft Office made easy!

Microsoft is known for their easy-to-use products. But did you know that behind Office’s simple-looking user interface lie many in-depth features? From Word and Excel to PowerPoint and Outlook, here are some free training videos that will help you master them all. Office Basics is a series of free Office training videos from Microsoft which […]

Say goodbye to pre-installed crapware

A newly bought PC with a heap of unwanted pre-installed trialware is a nightmare for us all. Once it’s on your computer, it will either keep urging you to upgrade to a more expensive version or bombarding you with loads of ads, some of which could compromise security. But thanks to Microsoft Signature Edition PCs, […]

VPNs: Why you need them

Installing powerful antivirus software and setting strong passwords are no longer considered the bare minimum in cybersecurity. With hackers, government agencies, and ISPs constantly monitoring networks and your online habits, hopping onto a Virtual Private Network (VPN) is crucial for keeping your surfing habits private. Here’s why. What is VPN? Simply put, a VPN is […]

Mac keyboard shortcuts that save you a click

If you’re an experienced Mac user, you’ve probably mastered many of the handiest keyboard shortcuts. But there’s plenty more beyond Control + C (copy), Control + X (cut), and Control + V (paste). Here’s a look at some of the less common Mac keyboard shortcuts that will save you time. Minimizing (or ‘Docking’) the front […]

Healthcare Security Breaches Skyrocket

Security breaches are becoming an all-too-common occurrence in the healthcare industry. Due to a sever lack of competent security measures to protect extremely vital patient records, healthcare organizations have become a prime target for hackers and malicious insiders alike. Read on to find out some surprising statistics as exposed by healthcare data privacy company, Protenus’ […]

Extend laptop battery life with these tips

Finding a power socket is often the first thing you do when carrying a laptop to work in a cafe, a coworking space, or an airport, and not every time will you be lucky to find one available. You’ll be forced, then, to rely solely on your laptop battery — if it still has any […]

Try out Microsoft’s newest releases today!

At Microsoft’s 2017 Ignite conference, three new apps were announced that help small businesses streamline everyday tasks. The apps — Connections, Listings, and Invoicing — spent a few months as limited previews, but are now available to anyone with an Office 365 Business Premium subscription. Let’s take a look at what they do and how […]

Chrome Cleanup tool’s enhanced features

If the browser you’re using can’t guarantee your safety, you could be one click away from downloading malware into your computer. Although it’s easy to click ‘X’ on suspicious pop-up ads, some threats are more difficult to detect. Google addresses this and other web safety risks by substantially changing Chrome’s security settings. Take a look […]

Accessorizing your Android devices

Wouldn’t life be much easier if you could connect a keyboard or mouse to your Android tablet or smartphone? Believe it or not, you can. What’s more, you can connect an Xbox controller and play games console-style right from your device. USB keyboards, mice, and gamepads Android phones and tablets don’t come with standard, full-size […]

Don’t waste money on fleets of VMs

Server virtualization allows you to deliver computing resources to workstations in your network. Those resources are packed into virtual machines (VMs), which can be deployed at a moment’s notice so you can easily add users to your network. However, there are risks associated with trying to manage lots of VMs. The dangers of VM sprawl […]

Microsoft simplifies Outlook on desktop

Microsoft recently announced that it’s revamping Outlook’s user interface and improving certain features. The redesign is aimed at decluttering the desktop version and align it with the much cleaner and more user-friendly iOS version. Mac and Windows users can look forward to a sleeker design, better features, and reduced complexity. How Outlook will be simplified […]

Google releases year-long security study

Your passwords are the gateway to your files, money, and identity, so it’s no surprise that hackers are constantly trying to steal them. Most cybercriminals will use malware to do the trick, but they also have other means at their disposal. Google’s year-long security investigation provides the details. The results From March 2016 to March […]

No more passwords: Windows 10 knows your face

Passwords are slowly becoming a thing of the past. Microsoft’s Windows Hello feature, for example, allows you to unlock your device by simply glancing at the screen. Read on to learn more about this intriguing feature. Say hello to fingerprint, iris, and facial scans Windows Hello is an advanced biometric identity and access control feature […]

Apple releases KRACK patch in latest OS

Almost every macOS update comes with a security patch that users often dismiss. If you’ve read about KRACK, then you should know that updating your Mac’s operating system to macOS 10.13.1 High Sierra is extremely important. Here’s everything you need to know about Apple’s latest Mac OS. Why you should update now Foremost on Apple’s list […]

Use Google search to schedule appointments

For most people, Google is the first stop when searching for a specific business. And in some cases — like searches for gyms and beauty salons — people are using Google to help them contact the business about an appointment. Now, the search giant has made that possible right from its results pages. How to […]

Save space with OneDrive’s new feature

Good news for OneDrive users: When your local storage has run out of space, you’ll no longer have to waste time and energy going through all your stored files, reorganizing and deleting some of them in order to get a few megabytes back. OneDrive Files On-Demand has a solution for you. Microsoft has launched OneDrive’s […]

Android releases new pairing solution

In late 2016, Apple introduced the iPhone 7 which removes the standard headphone jack and instead offers a Bluetooth connection for your music listening experience. Now, Google’s Android has come out with its version of wireless pairing. Here’s what you need to know about Fast Pair. What is Fast Pair? Fast Pair is Android’s new […]

The ultimate guide to manage Google reviews

Strategies for attracting new customers are always changing, and Google is shaking things up yet again. Apart from well-placed keywords and link-worthy content, reviews from sites like Facebook and Yelp will be displayed in the search results. How Google changed search results Google’s new search algorithm is designed to lead people to high-quality products and […]

Spiced up security features on Android Oreo

There’s plenty to get excited about in Android 8.0: improved auto-fill functionality, picture-in-picture capability, greater notification control, and plenty more. While these features are all-impressive, Android has also included a number of significant security enhancements that you shouldn’t miss. More secure booting Android’s Verified Boot feature was introduced in 2013 and has been fine-tuned since. […]

Is serverless computing as good as it sounds?

The next big thing in cloud computing is capturing small-business owners’ attention, and it’s easy to see why. Even after migrating to the cloud, businesses are still forced to deal with configuring and maintaining servers; it’s just done over the internet. Serverless computing changes that entirely. What is it? Outsourcing workloads to the cloud — […]

New Office attack method puts users in danger

From cloud hacks to malicious macros, hackers are becoming more creative in how they breach Microsoft Office. And although Microsoft releases security patches as soon as vulnerabilities are discovered, there’s a new hacking technique that allows cybercriminals to slip past traditional threat detection tools. What’s the new Office threat? The Office exploit takes advantage of […]

Mobile devices and healthcare businesses

Data security and compliance need to be high on the list of any healthcare organization’s priorities. Do you have security measures in place to protect your patient data? Is your practice compliant with the HIPAA regulation? If you answered “no” to any of these questions, this article is a must-read. Why does data security matter […]

Follow Me: Windows 10 Cortana enhancements

Windows 10 users heavily rely on the Tips and Get Started features to assist them. Good news could be coming their way with a possible launch of a Cortana-guided feature called ‘Follow Me.’ Should ‘Follow Me’ become a reality, users will benefit from more thorough assistance. Possible new Cortana features Cortana can perform several tasks, […]

Hackers KRACK WiFi security

For ages, most people assumed that setting a strong password on their WiFi router was enough to prevent cyberattacks, but recent events prove otherwise. Two Belgian security analysts have found a serious weakness in WiFi networks, called KRACK, that puts your wireless devices in danger. What is KRACK? Simply put, KRACK, short for ‘key reinstallation […]

Apple Pay Apple Pay: Safe and secure transactions

It was only a matter of time before our smartphones replaced our wallets. There are several mobile payment systems available today, but Apple Pay is one of the safest and easiest to use for small businesses. Read on for more details on why you should consider it. How does it work? Credit card transactions are […]

Cisco to predict IT failures using AI

Mark Zuckerberg and Elon Musk are not the only ones dabbling with AI and machine learning. According to Cisco, these technologies might be key to the future of IT system management and business continuity, both of which have grown increasingly complex over the years. Artificial intelligence (AI) and machine learning are extremely useful in helping […]

Dropbox introduces Smart Sync and Showcase

Stop transferring files from your full local hard disk and start working — this seems to be Dropbox’s new tagline for its newly launched feature, Smart Sync. It promises to rid you of the constant worry of limited disk space. Read on to learn more. Stop worrying about storage space Gone are the days when […]

The right way to set up guest Wi-Fi

Customers, partners, and vendors expect internet access when they’re visiting someone else’s office. This is why guest Wi-Fi access is so common. But setting it up the wrong way can create a frustrating experience for people looking to connect and leave your company exposed to attacks. Here’s how to do it right. Never give guests […]

Android users welcome Microsoft Edge

Have you ever been glued to a long, interesting article on your mobile device? You then arrive home, turn on your PC or laptop, and want to continue reading the article. What’s the quickest way to transition? Microsoft’s Edge browser has a pretty cool solution. Why Microsoft is expanding Edge to mobile Microsoft’s Windows Phone […]

Protect your devices with virtualization

With cybersecurity threats targeting small and large businesses, solutions that protect mobile devices are no longer a niche service. More work is being handled away from the office, which means more opportunities for security breaches. Virtualisation vendors are leading the charge to tackle these challenges with innovative solutions. Mobile device management and virtualization Simply put, […]

Updated Microsoft Office coming soon

Which version of Microsoft Office does your company use? 2010? 2007? Even the newest versions of Word, PowerPoint and Excel are from three years old, which makes an Office upgrade a worthwhile consideration. Read on for updates on Microsoft’s newest productivity platform. Microsoft Office 2019: release and features For the past ten years, Microsoft has […]

Exciting updates from Microsoft’s conference

In Microsoft’s latest conference, the company has launched brand new software bundles together with bargain-priced Windows devices for schools and businesses; but announced that Skype for Business has seen its day and will no longer be supported. Read on for more details. Good news for schools and educators Microsoft recently rolled out Microsoft 365 for […]

Your passwords are not secure

A password policy designed for federal agencies must be secure, right? Surprisingly, that hasn’t been the case according to the National Institute of Standards and Technology (NIST). On the hook for the password best practices that we still use today — the combination of letters, capitalizations, and numbers — NIST admits that the existing guidelines […]

New vulnerability discovered in High Sierra

The macOS operating system has a reputation for being impervious to security risks, but according to recent news, that’s not always the case. In High Sierra, even someone with zero IT experience can steal your password. Here’s how to stop them. What is the bug? The vulnerability pertains to sweeping changes in how macOS stores […]

5 computer tips that add hours to your day

There are only so many hours in the workday, so making the most of your time is vital. If distracting websites, unorganized files, and cluttered inboxes prevent you from getting work done, consider using these tips to better manage your time and stay productive at work. Monitor productivity levels Start by tracking how much work […]

Why you shouldn’t write off Firefox

Mozilla, the creator of Firefox, has spent some time and energy on projects that ended up going nowhere. But this time , they seem to have found their focus. No, it’s not on their built-in video chat service or mobile phone OS, but rather something that should’ve been obvious to them, their most successful product, […]

Top tips for picking the right power supply

There are plenty of hardware specifications to consider when installing a new workstation in the office, but one you should focus on first is the power supply unit (PSU). Choosing a faulty, substandard PSU often leads to unstable systems and poor performance. Make sure you have the perfect power supply for your workstations by following […]

How do I kickstart my Facebook ad?

Facebook’s not only for posting cat photos, complaining about restaurants, or stalking your ex, it’s also an incredibly effective advertising platform. From small businesses to big corporations, anyone can benefit from Facebook’s marketing tools. Read on to leverage Facebook to your advantage. Why advertise on Facebook? Above all else, the cost-effectiveness of Facebook advertising sets […]

Virtualisation vendors work together

Until recently, business owners had to choose between cloud-based virtualization and on-premises virtualization. Although implementing either option from scratch was affordable, moving an existing on-premises setup into the cloud was expensive. Thankfully, two of the biggest virtualization vendors are working together to make this problem a thing of the past. Virtualisation review Traditional servers and […]

Hidden Android O features you should use

Did you know that you can snooze notifications in your Android devices? That’s right, you can snooze not just your alarm but also notifications across all your devices so you can concentrate on more pressing tasks at hand. Here are several other little-used features in Android Oreo that can help you work smarter. Notifications More […]

How to avoid entrepreneurial hackers

Another Windows security vulnerability has been released, and it looks as though it will be only a few weeks before the next one arrives. How do we know this? Because a group of hackers are openly selling their secrets to whoever will pay. Read on to learn how to protect yourself from this dangerous group […]

Office 365’s web app launcher gets an update

Even with all the productivity tools available within Office 365, using several apps at once is not always easy. With Microsoft’s new web app launcher, that’s about to change. It includes a cleaner interface and some small yet functional changes, which gives users a more organized and less cluttered Office 365 environment. Key changes to […]

Equifax sheds light on incident response

What would you do right now if you discover that your business’s database is hacked and a huge number of your customers’ data gets leaked? Speechless, with dismay, but you need to act, decently. In this case, it helps to have a good incident response plan in place, so your business won’t suffer the same […]

IoT in healthcare: Blessing or curse?

The general rule of thumb of cybersecurity is: Anything that connects to the internet can be hacked. With the increasing popularity of Internet of Things (IoT) in the workplace, every business should be on high alert, especially those in the healthcare industry where patients’ well-being hinge on the security of the device. Read on to […]

macOS High Sierra: what you need to know

There are several improvements in Apple’s recently launched macOS High Sierra, and Apple enthusiasts should be thrilled. These include an overhauled interface, faster processing, more efficient storage management, and a long list of application updates. Read on to find out how Apple’s newest OS improves user experience. Greater speed and efficiency The improved Photos app […]

Top reasons why you should consider ERP

Why your business should get SaaS-y

How much does your business pay for software licenses? What about the annual maintenance costs? For most SMBs, software investment has long been a significant portion of their operating costs. But with Software as a Service (SaaS), you can utilize software at a much lower cost. How so? Read on to find out. What is […]

How to minimize WiFi hiccups

Today, you simply can’t survive without a WiFi connection. Businesses need fast, secure, and reliable internet to get work done and satisfy customers. But what do you do when experience WiFi issues? These fixes ought to do the trick! Range constraints WiFi works via radio waves which are broadcast to all possible areas from a […]

Microsoft vs. Google: Using them on Android

There are so many variables to consider when choosing a software solution, especially now that cloud-based options run on mobile devices. If you’re choosing between Office 365 and Google Apps for productivity software, understanding what they’re capable of on an Android phone or tablet could make the answer much clearer. Text-based documents Google Docs sacrifices […]

Virtualisation and disaster recovery plans

Preparing your business for every type of disaster is critical. Even if you weren’t affected by this year’s historic hurricane season, earthquakes, fires and power outages are ever-present threats to any business’s future. Virtualisation might just be your ticket to surviving the next disaster. Virtual desktops In most offices, employees are still dependent on desktop […]

Five steps to ensure VoIP service continuity

Telecommunications systems are extremely valuable, especially for businesses focused on sales and customer service. One day without these services can prove fatal for any business, which is why a well-crafted disaster recovery plan that protects Voice over IP (VoIP) networks is crucial. If your business relies on VoIP phone systems, here’s what you can do […]

My Workspace: Office 365 tool for Mac users

Mac users can now access their Office 365 apps and files with My Workspace, Microsoft’s handy new tool for macOS. Although in its early stages, My Workspace brings significant benefits to users who want all their Office tools in one place. Office workspace for Mac My Workspace sits in the Menu bar along the top […]

Windows 10 makes decluttering easy

You may be surprised to know how many unnecessary files, or what we’d call “clutter,” are stored on your PC, causing it to perform at less than its peak. The good news is you can get rid of it easily with Windows 10’s new declutter tools. But first, you need to know exactly what clutter […]

Office 365 users face new phishing scam

With the popularity of Office 365, hackers are trying to find new ways to exploit its users, and they’ve come up with a new idea: a credential-harvesting campaign that uses personalized spear-phishing mails as a tool. If you’re an Office 365 user and don’t want your account compromised, read on. What makes it different from […]

Apple’s fall keynote shows off new tech

Every year in the fall, Apple releases updates to its hardware devices and software solutions. This year included some especially exciting announcements, particularly with regard to the iPhone. Whether Apple products are integral to your business or just personal favorites, you need to be aware of what was released this month. iPhone X Everyone suspected […]

6 ways to flood-proof your business IT

Hurricanes Harvey and Irma have already caused billions of dollars in damages, but hurricane season is far from over. Experts are predicting that there will be five more major tropical storms through October, and if they present risks to your business, it’s time to establish a watertight disaster recovery (DR) plan. Here are a few […]

Useful features on the new Outlook.com

Along with a new, clean look, Outlook.com introduces improvements that will make you and your staff’s lives easier. A more convenient mail sorting system, easy-to-implement social media integration, and enhanced security features are some of the advantages users should be excited about. Easy elimination of unwanted emails Employees spend an excessive amount of time poring […]

Protect yourself from this Facebook threat!

Despite the apparent break from international ransomware attacks, hackers are still keeping themselves busy, this time using an adware campaign that could easily be one of their most cunning tricks yet. If you use Facebook Messenger, you need to read this. What is it? Little is known about the adware itself or those behind it, […]

Useful tips on reducing your IT budget

You can easily lower your IT budget by better managing your print infrastructure. It sounds too good to be true, but it’s totally doable. Companies big and small follow inefficient printing models without even realizing it, but you can break the mold by following these tips: Replace outdated printers Outdated and cheap printers may be […]

Android users beware: Ransomware is coming

You are probably familiar with desktop-based ransomware like Petya, WannaCry, CryptoWall, and CryptoLocker. But mobile ransomware is an emerging trend you don’t want to learn about only after it strikes. Take a minute to read our summary of mobile ransomware and some easy prevention tips. How does ransomware make it onto your Android device? Like its desktop […]

Virtualisation 101: Running Windows on a Mac

If you own an Apple computer, you might think it’s impossible to install Windows-based software on it. But with operating system (OS) virtualization, you can run any application you want and enjoy exciting new cross-platform features. Configure an entire machine with a few clicks With programs like VMware and Parallels, installing Microsoft’s OS on your […]

Ransomware targets healthcare again

In the world of cybersecurity, there’s no time to rest. Hackers are constantly developing malware, and reusing attacks that were successful in the past. Recently, hackers have revived the Locky ransomware, and it has already infected thousands of computers worldwide. If you want to keep your healthcare practice safe, read on. Using old tricks The […]

How to use OneNote like a pro

Can you list all the apps in the Microsoft Office suite? Did you forget OneNote? It’s often overlooked, but Microsoft’s note-taking app is incredibly useful for everything from brainstorming sessions to learning courses. Let’s go over what it takes to get started with OneNote. OneNote is a digital notebook Despite the visual similarities, the thing […]

Microsoft’s latest patch fixes critical Windows security issues

Every month, Microsoft releases a large number of fixes and improvements for Windows. The latest August patch includes fixes for 48 vulnerabilities, with more than half listed as critical. If you’re a Windows user and your desktop is due for a software update, here are the essentials you need to know. Windows Search Microsoft discovered […]

Locky-type ransomware is attacking systems

A new, Locky-type ransomware is currently infecting tens of thousands of computers worldwide. It uses the same code from the 2016 version to encrypt users’ files and it looks poised to cause another massive cyber emergency. Here’s everything we know so far. Quick facts According to a threat intelligence report, the email-based ransomware attacks started […]

Mac malware goes undetected for years

When new malware surfaces, many people often assume that it’s designed to attack Windows computers. However, Mac malware has been growing in popularity. Earlier this year, security researchers unearthed a new strain of spyware that may have been silently monitoring Mac computers for years. Fruitfly spyware The spyware, known as Fruitfly, was first discovered in […]

The values of Amazon AppStream 2.0

Success is not just about putting in the hours, but also being adaptive and investing in the right tools to improve outputs. Keeping work confined to the office might have been adequate years ago, but not anymore. Today’s workforce is now more mobile than ever, which is why businesses are turning to remote access solutions. […]

What can users expect with Microsoft Edge?

Microsoft Edge has replaced Internet Explorer as the default web browser on Windows 10. Edge offers plenty of new features that optimize web searches and ensure a seamless transition from any web browser. Here is the rundown on some noteworthy features: Import favorites You can easily import the list of websites you’ve marked as favorites […]

Don’t let your old PC go to waste!

Do you still have old PCs and laptops lying around somewhere? If you’re thinking about finally trashing them, don’t! Despite being big, slow, and prone to crashes, you can still make good use out of your old computer. You might have to do some light upgrades like install more RAM and a bigger hard drive, […]

Containers will soon be much easier to manage

Microsoft continues to be one of the biggest names in virtualization, and with its most recent announcement about a new type of container technology, it’s not going anywhere. Even if you don’t need containers in your IT framework, Microsoft has signalled that big things are coming. What are virtual containers? Virtual containers are isolated computing […]

Android Oreo: Google’s latest tasty OS update

After months of teasing, Google has finally unveiled the next iteration of its mobile operating system: Android Oreo. Much like previous versions, users can expect faster delivery, smoother experiences, and plenty of cool new functionality. While Android Oreo is still in its beta phase, it already has a long lineup of features that users will […]

Microsoft adds new Office 365 apps for SMBs

Office 365 is the ideal productivity tool for small- and medium-sized businesses. It’s cost-effective and receives plenty of support and upgrades from Microsoft. During last month’s Inspire conference, they announced even more applications for Office 365 that you will love. Microsoft Connections Email marketing campaigns are a great way to build relationships with contacts and […]

Enterprises features in Windows 10 update

In Microsoft’s Fall Creators Update, Windows 10 business users can expect a better, more secure operating system. Since introducing new features to the OS in April, Microsoft is revising existing features and introducing new enhancements focused on collaboration, usability, and security. Take a look at the most noteworthy enhancements for business users. Files on-demand in […]

Components of a good keyboard

Unlike shopping bags, keyboards come in an array of options. They range from ones built for typing efficiency to joint-friendly models sculpted for ergonomic usability. Considering the myriad of options, you might struggle deciding on what you should look for. While personal tastes will always play an important role in your decision, there are certain […]

It’s time to redefine the word “hacker”

What do you call someone who hunts for security gaps in computer hardware and software? A hacker, right? What about someone who takes their findings to vendors to help them improve the quality of their products? There is more than one type of hacker, and understanding the difference is important. A complicated history Since all […]

Best Mac tips and features

If you’re only using command + c, command + v, and command + q, you’re not enjoying the efficiency of a Mac to its full extent. Among the numerous shortcuts and hidden features Apple has introduced over the years, here are our top timesaving picks. Use Siri to change your Mac’s system settings Rather than going […]

How to make the most of your CRM

Building a rapport with customers has never been easier with customer relationship management (CRM) software. You can track contact information, buying preferences, and sales patterns. It’s a must-have for all sales and marketing teams. But if this is the first time you’re using CRM software, try adopting the following best practices. Always update customer information […]

Speed up your cloud computing with Google

Advancements in business IT have always been driven by a need to get more done, in less time. It used to be about how fast your employees’ computers were, but as more tasks are moved to the cloud, companies like Google are finding new ways to improve how those services are delivered. What is Google […]

How to keep your mobile devices safe

Increased productivity and constant collaboration are two of the main reasons why businesses have integrated a mobile policy into their business. This means an increased use of mobile devices such as smartphones and tablets in daily operations. But as the number of mobile users continues to grow, so does the number of cyber crime. Reduce […]

Android opens up to Windows!

Whether for work or entertainment, we use our phones and our computers to spend time on websites daily. As such, Microsoft has revealed a new feature as part of its plan to bring Android phones into the world of Windows 10. According to Gartner, Android operating systems held 81.7 percent of the worldwide smartphone market share […]

Enhance content through social media

When social media is used correctly, marketers can better understand their target audience and thus create better content and deliver it more effectively. This is vital since you’ll be able to send customers tailor-made content that helps increase conversion rates and sales revenue. Grow your business with social media with these four steps: Identify what’s […]

Citrix integrates with Google Cloud

With feature-rich cloud applications like Docs and Slides in G Suite, users can work whenever and wherever they want from any internet-connected device. To help businesses get more out of their cloud platform, Google announced that they are working with Citrix to run virtual desktops and applications in a cloud-hosted environment. Workspace Service Organisations often […]

Showdown: Office 2016 vs. Office 365

Understanding how Microsoft 2016 and Microsoft 365 differ and deciding which one is right for your business can be difficult. After all, they both have similar names and come with just about the same applications. So how do you tell the two apart? Read on. How they’re paid for Office 2016 is a stand-alone suite, […]

Microsoft 365 is here!

Are you bothered by the fact that Microsoft Office 365 and Windows 10 are sold separately? If that’s the case, you’re not the only one, and thankfully, Microsoft has devised a solution to streamline your operations. Here’s everything you need to know about Microsoft 365. Microsoft 365 combines Office 365, Windows 10 and Enterprise Mobility […]

Healthcare field looks toward blockchain

Blockchain technology has significant implications for every industry, but healthcare is ideal for the increased security and efficiency that come with this new trend. Read on to ensure you’re prepared for what’s coming. What is blockchain? Although the technology was first associated with Bitcoin and other digital currencies, blockchain is not exclusive to the financial […]

Steer clear from these types of malware

Did you know that viruses, ransomware, spyware, and trojans are all categorized as types of malware? Having been around for decades, these cyber threats have grown both in number and intensity. Needless to say, it pays to know how each of them works as well as how to protect your business. Viruses Once created to […]

Beware the Mac malware stealing bank info

With a name like OSX.Dok, it’s hard to feel confident about staying ahead of the recent MacOS malware. The cryptic letters foreshadow countless pages of complicated code that most computer users don’t understand at all. Fortunately, avoiding this cyberattack doesn’t require any programming know-how whatsoever. OSX.Dok isn’t new, but it has been improved Originally, this […]

Easily back up and sync with Google’s new app

For many businesses, applications like Google Drive are heaven-sent. They make managing files and photos much easier and safer than manually saving them in external disk drives. That said, backing up all files remains a burden to those who have files stored on several devices and can’t seem to transfer these files onto Google Drive […]

Six Gmail tips you should start using

24 hours seem to pass by in the blink of an eye, especially if you’re a small-business owner. In order to stand a chance against your competition, the last thing you should do is bury yourself in a mound of endless emails. With the following Gmail tips and tricks, you’ll be able to spend less […]

5 ways to protect your IoT devices

Just a few years ago, smart appliances seemed like novelty products for rich business owners. Now, the Internet of Things (IoT) has become a viable solution for putting your business ahead of the curve. But whether it’s a smart fridge or a surveillance camera that connects to your phone, IoT devices should be treated and […]

Android devices easy prey for CopyCat

There’s a reason malware makes the headlines on the internet almost every day: its impact on business has proved devastating. Nearly one million new strains of malware are being developed each day, which goes to show how popular of a weapon it is in a hacker’s arsenal. Unfortunately, even older malware can still wreak havoc on […]

Amazon Web Services’ new virtual desktops

If your business is considering cloud virtual desktops, you’ve undoubtedly looked into Amazon Web Services. AWS offers one of the most reliable and easily accessible options on the market, including the recent release of high-powered machines with direct access to Amazon’s data centers. What are AWS virtual desktops? If you have employees who need occasional […]

Microsoft enhances Workplace Analytics

Microsoft’s Workplace Analytics is a handy tool for managers who would like to assess their employees’ performance using data from Office 365 programs. Whereas MyAnalytics provides employees with an overview of their ownproductivity data, Workplace Analytics allows both employees and managers to view performance rates to evaluate individual productivity. How it works Now available as an […]

Microsoft’s protection plan for Windows 10

Microsoft has created new security features for Windows 10 users. This update is a response to the global outbreak of ransomware attacks such as WannaCry and Petya. While this patch shouldn’t be a substitute for antivirus software and data backups, Microsoft does think its new features can help people defend against current and future threats. […]

Beware: Nyetya is worse than WannaCry

The cyber community hasn’t fully recovered from the WannaCry ransomware attacks, which struck businesses and organizations in May. Now, a Petya ransomware variant named Nyetya is poised to join its ranks as one of the worst cyber attacks in history. Like WannaCry, its attackers exploited unpatched Microsoft vulnerabilities and demanded a $300 ransom in Bitcoins. […]

macOS High Sierra 101

Rejoice Apple users, the new macOS High Sierra is now available as a public beta! So let’s cut to the chase and address the long-awaited question: What’s new and exciting here? In terms of visible features, not a lot, but that isn’t necessarily a bad thing. With that in mind, here’s macOS High Sierra’s new […]

Productivity tip: email automation

If you have ever received what looked like a personalized email from a huge corporation, there’s a good chance it was actually written with the help of an email automation platform. Email automation saves time and money while strengthening customer relationships, and contrary to popular belief, it is well within most SMB budgets. What is […]

Your SMB needs these Facebook tools

Facebook is like a Swiss Army knife, practical and featureful. But did you know that Facebook has hundreds of built-in marketing features that 1.8 billion users worldwide are mostly oblivious to? With that in mind, here are four Facebook features you can use to boost your SMB’s social marketing efforts: Audience Insights tool This free […]

Chrome ad blocker is coming

Chrome users have something to look forward to next year: an ad blocker. While this might not sound like the most exciting release from Google, it’s definitely a pragmatic solution to online ads that turn visitors away from the web. Here’s everything we know about Google’s ad blocker so far. What is it? Ad blocker […]

Get fat savings with thin and zero clients

When you have several cost-effective options like cloud computing and managed services providers, IT spending should never get out of control. And if you want to cut back even further, trade in your expensive desktops for thin and zero clients. What are thin and zero clients? Thin clients are stripped-down computers with minimum processing power […]

iOS 11 doesn’t have these Android features

The soon-to be released iOS 11 will be packed with features and enhancements, including a Files app, customizable Control Settings, and a Dock that allows users to switch between apps easily, among others. Long-time Apple users may be thrilled, but Android loyalists will likely be unmoved. That’s because iOS 11 still doesn’t have these essential […]

How does virtualization improve business?

Truly understanding the ins and outs of virtualization is not for the faint hearted. It’s a complicated field that is constantly evolving, but one thing remains mostly the same: its benefits. Read on for an uncomplicated recap of just a few of virtualization’s greatest advantages. More technology uptime Virtualisation vendors use lots of fancy names […]

MR to be removed from Google search

If you imagine medical records as being stored in a cabinet somewhere in your local hospital, think again. Until quite recently, medical records were publicly accessible via Google. In an effort to prevent cybercriminals from capitalizing on these resources, Google has removed sensitive medical records from appearing in search results. If an individual’s medical records […]

Microsoft to Upgrade Office 365

Rather than issuing updates three times a year — February, June, and October — Microsoft is slowing things down for Office 365 ProPlus. Now, users will receive updates every March and September, and here’s everything you need to know about the new ProPlus update schedule. Why the new schedule? Feedback has almost always been Microsoft’s […]

Windows XP receives security update

Support for Windows XP ended in April 8, 2014. This means that Microsoft has stopped providing updates, security patches, and technical assistance for XP users for over three years. But despite the end of support date, Microsoft has recently released a new security fix for the outdated operating system. Here’s why. More WannaCry copycats The […]

Worrying evidence of poor router security

Adding to the list of reasons to outsource your network security to a certified IT provider, a recent CIA leak shows just how vulnerable most network routers really are. Read on to learn why this is such a big vulnerability and what you can do to fix it. The Wikileaks CIA documents For several months, […]

Major changes in iOS 11 and the iPad Pro

Apple will release iOS 11 in late 2017, and users should expect to see substantial tweaks in user interface and productivity features. The changes will be most evident in the iPad Pro, which the company is positioning to be a standalone computer for enterprise users. Originally designed for individual users, the iPad has gone through […]

Office 365: Increase ROI with Power BI

It’s rare that business owners have a chance to get move value out of their existing IT solutions without investing more resources in them. But with Microsoft’s latest data analytics platform, business owners can make sure they’re squeezing every last drop of productivity from Office 365, for free. What is Power BI? Released in the […]

5 tips to keep the Cloud cost-efficient

As a business owner, it’s essential that you are aware of the hidden costs associated with the Cloud and what measures you can take to keep those costs down. They might be more than what you’d normally pay for at first, but it could add up and cost you two, or even three times more […]

Your business needs a UPS system

For some businesses, power loss could result in profit loss. Natural disasters such as storms and hurricanes, construction or utility accidents, and other unforeseeable technical failures can put your business’s operations to a grinding halt. Businesses that depend on a continuous power supply to function might endure a slight disruption, but some might not. With […]

Protect your Android mobile devices

When personal and professional informational lives on one mobile device, the risk of malware attacks and huge data breaches rises. As the adoption of bring your own device policy increases, so should employee awareness when it comes to ever-growing cyber threats. To avoid falling victim, here are five Android security threats you need to be […]

Common misunderstandings about containers

Business owners stand to gain a lot by taking the time to understand emerging IT trends. In the case of containers, it’s an opportunity to reduce costs, increase hardware efficiency, and improve data security. One of the best ways to learn about containers is to address the misconceptions about them. Containers are made up of […]

Keyboard shortcuts in Windows 10

Since its release back in 2015, Windows 10 continues to see updates and new features. This time, users are greeted with some new keyboard shortcuts that will make life easier. So without further ado, here are our top picks that can be extremely helpful to your daily operations. Windows Snapping If you’ve never used Windows […]

6 tips to get the most out of Office 365

Microsoft’s Office 365 comes with a broad range of tools that will make you and your colleagues more productive. It has simultaneous co-authoring features, SharePoint, OneDrive, and Groups, just to name a few. However, there may be some features you might not be using. To get the most out of your Office 365 service, consider […]

How to market SMBs with Pinterest

The waitlist for Pinterest’s latest “DIY Promoted Pins” tool is proof of how eager small- and medium-sized businesses are when it comes to social media marketing. Establishing a solid online presence, promoting corporate content, and driving website traffic at the same time is every business owner’s dream come true. Here are some pointers to keep […]

PC fixes are a drain on your company’s budget

Security professionals should be beefing up your network security, implementing advanced firewall software, and identifying risks for possible breaches. In reality, they spend a huge chunk of their time troubleshooting issues on individual personal computers (PCs). That workflow is not ideal, but that’s what normally happens in many organizations. At what cost? Read on to […]

6 tips to secure Mac computers

As a business owner, you want nothing more than to see your business succeed. But when faced with stiff competition and sophisticated cybercriminals, it’s hard to shake off the feeling of uncertainty. The future might be unpredictable, but the security of your Mac devices doesn’t have to be. So lock things down with these helpful […]

Hurricane-proof your business

While it’s easy to turn a blind eye against hurricane warnings and think “I already have a business continuity plan in place”, it pays to be extremely cautious, especially when the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes this year. Needless to say, you simply can’t afford not to […]

Are your website’s images hurting your SEO?

Small- and medium-sized businesses are often tempted to relegate their search engine optimization (SEO) analysis to the free reports offered by online platforms like WordPress and Google Analytics. Unfortunately, those reports rarely provide the detail you need to start making improvements, and one of the things they tend to glaze over is image optimization. Do […]

Prevent ransomware with HIPAA compliance

The healthcare industry is constantly under threat of new cyberattacks. Last month, hospitals and healthcare organizations were among the first victims of WannaCry ransomware — a malware strain that holds your data hostage and demands $300 for their release. However, those that follow HIPAA regulations are better equipped for future attacks. For those who don’t […]

Return of the smartphone attack

Due to the recent WannaCry ransomware exploits, business owners are refocusing their efforts on protecting computer networks. Despite that, many leave one key device unaccounted for: their smartphone. The truth is hackers can exploit the technology in your smartphone to conduct malicious acts, and one of the most common is Bluetooth technology. Google paid a […]

Six new features from Android O

Since it has just been released as a beta test, the next version of Google’s Android operating system still doesn’t have a full name and is known as “Android O” for now. What has been confirmed so far are extended battery life and an optimized notification system. But that’s not all. Here we’ve rounded up […]

NSA endorses mobile virtualization

Mobile device management is a full-fledged subset of IT security. Employees store and view sensitive data on their smartphones, which exposes your organization to a significant amount of risk. Although there are plenty of great solutions for managing this, the National Security Agency (NSA) believes mobile virtualization is the next big thing. US government approved […]

7 tips for avoiding data loss in Office 365

Microsoft understands the value of your business’s data and the costly repercussions of losing it. That’s why they’ve released a slew of security and compliance tools for Office 365 subscribers. But given the increasing sophistication and frequency of data breaches, Office 365 cloud security solutions won’t be enough to protect your files. You’ll need to […]

What’s on tap for Windows 10 this fall?

This autumn, the changing leaves are accompanied by the Windows 10 Fall Creators Update from Microsoft. Not only is it retaining the “Creators Update” name, this version will reportedly focus more on bringing the Windows experience to iOS and Android devices as well. Here are some of the fresh features you’ll find in the upcoming […]

Lessons learned from the WannaCry malware

WannaCry is one of the few malware campaigns to become a household name. It’s educated countless people on the reality of ransomware and the vulnerability of their data. If you’re still worried about whether you’re at risk, we’ve collected everything you need to know right here. Ransomware review Ransomware is a specific type of malware […]

Malware infects Mac HandBrake downloads

From May 2-6, a Trojan was attached to downloads of the macOS version of HandBreak, a free, cross-platform video transcoding software that processes multimedia files and other digital sources such as DVD and BluRay into .MP4 and .MKV files, and other formats. If you’re not sure whether your device has been infected, read on. How […]

Precautions against WannaCry ransomware

The WannaCry ransomware, a type of malware that encrypts a victim’s files and extorts them for money, has already affected thousands of machines worldwide. Unfortunately, the success of this attack is just the beginning. According to security researchers, other hackers will probably develop stronger WannaCry variants in the coming months. And if you don’t want […]

Choosing a web browser: Which one is safest?

Managing business-level cybersecurity is no simple task. Tens of thousands of users are finding that out the hard way as they confront the issue head on in the wake of an international ransomware epidemic. Although many cybersecurity strategies require professional IT support, a great place to start is assessing the security of your web browser. […]

4 Ways to take better care of your servers

For all the talk about server hardware and capacity, none of it means a thing if you aren’t carefully managing the physical space surrounding your server. If you’re worried about getting the most out of your investment, follow these four tips for taking better care of your hardware. Mount your servers properly Small businesses are […]

Google adds phishing defenses for Android

Although hackers are known for unleashing a host of malware to infiltrate critical networks and devices, phishing emails are their most effective attack method. This scam preys on the trust of computer users with seemingly innocuous emails that request for login credentials or prompt a file download. Unlike other attacks, phishing requires only a convincing […]

Windows Server now includes virtualization

Virtualisation is becoming so popular that businesses are finally seeing the technology being packaged with the solutions they already know and love. The Windows operating system is a great example of a solution that grants you access to features like containers and software-defined storage. A brief history of Windows Server The Windows Server operating system […]

Office 365 receives security upgrades

With the increasing sophistication of cyberattacks, businesses need even stronger security tools to defend their sensitive documents. Fortunately, Office 365 subscribers now have more advanced security tools to stay ahead of the ever-evolving threat landscape. If you are concerned about security and compliance, these new Office 365 features could help. Threat Intelligence Threat Intelligence for […]

Windows 10 updates will be biannual

Updating the Windows operating system is both crucial for the security of your computers, and incredibly frustrating. Up until now, Microsoft has released patches and updates unpredictably and often at a pace difficult to maintain. However, the company behind the world’s more popular operating system has announced it’s making some changes. Windows 10 updates in […]

This fake Google app is really a phishing scam

If employee training and education isn’t an integral part of your cybersecurity strategy, a recent scam might force you to reconsider. Instead of relying on complicated programming code to steal and destroy data, hackers are increasingly relying on human errors to get the job done. Even well-trained users are falling for the most recent ploy, […]

Beware: new Mac malware on the loose

One of the defining characteristics of Apple computers is their seemingly impenetrable security system. Business and individual consumers alike who value security most in an operating system choose Apple products. Will this still be the case now that malware attacks on MacOS are increasing — 744% in 2016, according to reports? Read on to find […]

How to make your business pop online

In today’s competitive business environment, SMBs are constantly finding new ways to outdo one another. Recently, social media and content marketing strategies have become increasingly popular. But because many of your competitors are utilizing the same platforms as you are, it’s essential for you to find new methods to make your business stand out. These […]

The true cost of an ugly website

We are taught never to judge a book by its cover. But in this superficial age, looks are everything, especially for websites. Your website is a customer’s first impression of your business, and if your site has poor graphics, illegible content, and other website no-no’s, that could end all chances of establishing a relationship and […]

Cloud security: everything you need to know

Cloud technology is becoming more pervasive every day. Some reports claim that almost 90% of businesses will utilize some form of the technology in 2017. But somehow myths about its lack of security remain. From cloud-based software to data storage, we believe cloud security is swiftly becoming better than that of local area networks. Hands-on […]

How to extend your laptop battery’s power

Keeping your laptop plugged in all the time doesn’t solve your battery problems. It may keep your laptop fully charged for a day, but this practice may do more harm than good in the long run. Luckily, there are quick-and-easy fixes and long-term solutions to help save battery power on your laptop. Here’s a look […]

You can now scan documents on Android

Good news for Android users of Dropbox apps. Last month, Dropbox announced a new app update that will bring the very useful document scanning feature to Google’s operating system. This means you no longer have to use a bulky scanner to convert files into PDFs — just bring your Android device. Read on below for […]

Kanye West and HIPAA: an unlikely lesson

Learning about HIPAA is no fun task. To make it a little more interesting, we’re going to spice it up with a guest appearance by Kanye West. The musical artist’s recent stay at an LA hospital is a great example of what you need to know when educating employees about what constitutes a breach and […]

A brief history of virtual quarantines

Malware is becoming more sophisticated every day, and we recommend several solutions for dealing with it. One of the most interesting of these is achievable via cutting-edge virtualization technology. Often referred to as sandboxing, this solution is a great way to quarantine and test suspicious applications before exposing them to your entire network. What is […]

Why you need to update Microsoft Word

Microsoft Word is a staple business application. But since so many people use it on a daily basis, hackers work tirelessly to expose and exploit flaws in the system. In fact, cybercriminals stumbled upon a Word vulnerability that puts your sensitive data at risk. Read on to learn more about the exploit and what you […]

Windows 10 Creators Update: new features

Instead of an outright operating system update, Microsoft is now releasing named updates that come with enhancements and other features that individual users and businesses should get excited about. Its latest, Creators Update on Windows 10, includes new design touches and a handful of productivity features. Are the new features worth the updates? Controlled updates […]

Sly phishing attack catching users off guard

You pay close enough attention to the links you click to avoid clicking on something like goolge.com or evrenote.com…right? Because if you’re not, you could end up exposing your computer or smartphone to a host of malware. The newest phishing attack strategy is the worst of all, and can catch even the most astute users […]

New Mac Pro speculations

Since 2013 when the current Mac Pro model was released, nothing has been confirmed regarding the progeny of the high-end workstation, until now. When will the new Mac Pro be released? What can you expect under the hood? How much will it cost? We answer all that and more. Processor The new Mac Pro is […]

Reasons to back up your mobile devices

It makes a lot of sense for electronics firms to pack a variety of functions into mobile devices and expand their usefulness. Instead of confining their use to communications, companies such as Apple, Samsung, and others have turned mobile phones into mini-computers that can serve as a substitute for your laptop, or as a storage […]

Manage your WordPress with this checklist

WordPress is one of the most powerful blogging and content management systems (CMS) to date. Since it powers approximately 27% of all websites, there’s no room for sluggish load times, potential security vulnerabilities, or search engine delistings. To avoid these problems altogether, sticking to the following checklists might help. Make backups It’s crucial that you […]

Outdated firmware is worse than you realise

As workplace IT gets more and more hi-tech, the average user gets further from the building blocks that keep it running. At times that seems like a good thing, but if you aren’t aware of the most basic aspects of your hardware, you could be vulnerable to a nasty cyber attack. Make sure you’re secure […]

3 Ways to move contacts to a new Android phone

Migrating information from an old Android phone to a new one may be one of the least exciting tasks of buying a new gadget, but it’s usually the most crucial as well. Fortunately, Google has made it incredibly simple to move information from one phone to another. There are three possible approaches, and we’ve covered […]

Play with a live virtualized desktop today!

Whether or not you understand virtualization, there’s a good chance you’ve never had a hands-on experience with a virtualized desktop. As one of the most basic applications of virtualization technology, network-based desktops are the perfect example of how businesses can benefit from any form of virtualization. Read on to test out an example desktop! What […]

Did Microsoft commit a security breach?

  Have you recently created and uploaded a Microsoft file on Microsoft’s free document-sharing platform, docs.com? Did you know that other than yourself and the small group of people you wish to share documents with, your uploaded documents can be publicly viewed and searched via Google or Bing? Regardless of your reasons for using docs.com, your […]

SMBs and social media policy reviews

We live in an age overflowing with information, and most of this is taking place in social media feeds and timelines. Social media is truly a window to the entire world, but it can be detrimental to your business if your employees are just messing about with hashtags, tweets, and likes all day. Annual social […]

What will happen without Windows Vista?

As the saying goes, “All good things must come to an end.” Microsoft is saying goodbye to its 10-year-old operating system, Windows Vista. This means that from April 11th onwards, Windows Vista users won’t be receiving essential security and software updates. How much will this affect small- and medium-sized businesses? Windows Vista Launched worldwide on […]

Wikileaks’ charges of government spying

Staving off malicious cyber attackers is already a herculean task, so the last thing you need is to feel exposed from a totally new angle. That’s how many felt after Wikileaks’ accusations that the US government was spying on its citizens. However, the truth is a lot different from what the headlines would have you […]

Why you should upgrade to iOS 10.3

Apple is constantly looking for ways to improve user experience in their iPhone, iPad, and iPod Touch devices. And while some updates get lost in the crowd, the iOS 10.3 is an update you can’t miss. The update, which took over seven beta versions to develop, offers bug fixes and new features, including: Find my […]

Boost user productivity with MyAnalytics

Machine learning is all the rage nowadays, and few vendors are providing as many solutions powered by this new technology as is Microsoft. In its latest release, Office 365 includes “intelligent” functionality for analyzing your employee’s time and coaching them on how to use it more efficiently. What is MyAnalytics? Microsoft’s newest productivity offering is […]

The rising popularity of telemedicine

Administering medical care electronically makes a lot of sense. It’s a practical way for patients to receive care and for doctors to provide it. Advances in telemedicine, a type of medical practice that takes place without the doctor and patient sharing the same physical space, is increasing in popularity, and rightly so. Healthcare businesses adept […]

Chrome 57 comes with some serious upgrades

More than half of all internet users browse the web with Google’s Chrome browser. So when a new version is released, that’s a pretty big deal. And even by Chrome standards, the most recent improvements make some big changes. Three upgrades stand out in particular. Take a look. More power consumption improvements Google’s browser is […]

Alternatives to the Optane SSD

Intel has released a totally new type of hard drive designed for faster boot times and storage. People in the market for a new hard drive may consider this technology, but before making any big investments, you need to know the full capabilities of Optane SSD. Below is our review of Intel’s newest storage device. […]

Four noteworthy Nougat 7.0 features

For Android users, not only does a new operating system entail a new, confectionary-inspired name, but also a handful of features to look out for — case in point, Android 7.0 Nougat. Even better, older smartphone users can expect to enjoy it too, thus revoking Google Pixel of its exclusive privilege. Read on for four […]

Virtualisation giants are pairing up

For companies trying to create employee desktops stored on a server and delivered over the internet, security and optimization often entail a mess of vendors, settings, and updates. Thankfully, two of the biggest names in the industry just announced a partnership that aims to simplify the whole process. For those who don’t know, Azure is […]

Microsoft Teams is updated and ready

Prior to the release of Microsoft’s version of Slack — a popular cloud-based team collaboration tool –, Microsoft Teams received a major update that might have given it the competitive edge. Enhanced communications aren’t the only way productivity will be driven; take your business to greater heights with these new features. Smarter meetings The latest […]

Disable Microsoft’s new desktop ads

Digital advertisements are ubiquitous across the internet. And just as users started to come to terms with that, Microsoft has taken ads one step further. The Windows File Explorer has begun to show ads for services like O365 and OneDrive, and if you’re wondering how to disable them, this article is for you. Who is […]

No Ransom: a place for free decryption

Although a ransomware infection might feel targeted, you’re not the only one who’s been infected. Ransomware is spreading at an alarming rate, but the further it goes, the more resources are allocated to fighting it. If your data is held hostage, always check these lists for free decryptors first. The state of ransomware in 2017 It’s been […]

Mac ransomware and how to defeat it

Although most ransomware is designed to attack Windows systems, a new strain is targeting Mac computers. Discovered last month, Mac ransomware OSX/Filecoder.E was found by researchers to behave just like any cryptolocker variant. It would encrypt all data until victims paid the cybercriminals. But here’s the catch: There’s no guarantee that the Mac ransomware will […]

OMS: The best way to organize online sales

There are so many variables that go into order fulfillment and shipping that it’s no wonder an entire field has sprung up around streamlining these processes. If you’re looking for a great way to add value to your business, an order management system may be just the thing for you. First off, we need to […]

Cloudbleed: Your data could be at risk

A small error in Cloudflare’s code has spilled millions of login credentials, personal information, and cookies all over the internet. The bug, known as Cloudbleed, was discovered by the internet security company last month, and since then, they have worked to mitigate the security risks. So far, it appears that hackers have yet to exploit […]

Why your business needs a hardware firewall

Cybersecurity is one of the final bastions of hardware superiority. More and more IT solutions are being hosted in the cloud, and business owners are being told that software is all they need to get the job done, which is half true. When it comes to perimeter security you definitely need a hardware firewall, with […]

Mobile malware on Android apps

Smartphones are basically palm-sized computers. As such, they deserve the same protection as desktops and laptops. While there is no need to install bulky security software to protect against cyber threats, there are steps users can take to prevent cybercriminals from penetrating these small computers. Mobile malware MO Malware and other threats pose risks that […]

Utilize Snapchat for business growth

Businesses nowadays are focusing their marketing efforts towards social media. Precious time and money are being invested in expanding customer base, establish corporate identity, and drive revenue. That’s why it’s vital for owners to know which platforms work, and which ones don’t. And this is no walk in the park. Over 71 percent of Snapchat users […]

SDN & virtualized networks: how they differ

We’ve talked about network virtualization on this blog before, but there was some recent confusion over whether or not that service is different from software-defined networking. It’s not a big difference, but no, they’re not the same. Let’s take a look at what sets them apart. Software-defined networking (SDN) Managing storage, infrastructures, and networks with […]

Office 365: What plan is the right one?

There’s a lot to like about Office 365. You have access to cloud-based productivity suites, Microsoft email servers, SharePoint, and more. But not all Office 365 license plans offer the same features and services. When looking for an Office 365 plan for your business, make sure to follow these tips. Business or Enterprise? If you’re […]

Four helpful Cortana commands

Like Apple’s Siri and Google’s Google Now, Cortana is an intelligent personal assistant that assists you with a variety of tasks such as making phone calls, setting reminders, as well as searching for files. All of this is possible, with the right commands of course. In order to fully utilize Cortana, we’ve created an unofficial […]

Healthcare software: a healthy development

Some healthcare companies see HIPAA and other compliance regulations as a bane to their business, mainly because of the lengthy and complicated requirements. Poring over authorities’ regulations and ensuring that all areas of operations remain compliant call for a high level of expertise, something that small- and medium-sized businesses may lack. The rising popularity of […]

Fileless malware: who are the targets?

Business owners have spent the last couple months fearful of cyber attacks from the “fileless malware” plastered across headlines. The reality of this new threat doesn’t actually call for panic…yet. Getting acquainted with this new malware today could save you from a headache in the future. What is this new threat? To oversimplify the matter, […]

Russian hackers target Mac OS X users

While plenty of malware target Windows and Android operating systems, Apple products also get some unwanted attention from cybercriminals. In February, Fancy Bear, the Russian hacking group accused of leaking information from the US Democratic National Committee, have created advanced malware for Macs and iOS backups. Here’s how the exploit works. According to antivirus provider […]

Real-world audits: disaster recovery plans

Failing to stop a cyber attacker, or to pass a disaster recovery plan (DRP) audit could be the product of focusing your efforts on the wrong educational resources. Because no matter how many conferences you attend, or how many certifications you receive, nothing beats real-world case studies. If that’s what you’re looking for, a state […]

Attacks on WordPress websites

WordPress is currently the most used web platform, with a market share of 40-50% out of all Content Management Solutions (CMS) platforms. It powers various types of websites, from personal sites to those of small- and medium-sized businesses as well as multinational corporations. If you run a website on WordPress, yours may have been one […]

Social media platforms that suit your SMB

Facebook might be the biggest name in social media, but that doesn’t mean it’s the only one. Since there isn’t a one-size-fits-all platform, there are trendier options such as Instagram and Snapchat, with a burgeoning millennial base to choose from. With that in mind, it’s essential for business owners to understand the pros and cons […]

Popular printer brands are prone to attacks

Do you have security measures in place for your office’s printers? By “security,” we don’t mean locked doors or watchful guards; we’re referring to security against hackers that use printers as a weapon. Despite many companies going paperless, printers are still essential in most offices. And based on recent reports, popular printer brands are targeted […]

How to test out Android Instant Apps

One of the most anticipated features announced from last year’s Google I/O is finally available for early testing. Android Instant Apps allows users to run specific applications without needing to install them. Only a few Android and Google Pixel users will be able to test this new feature, and if you want to find out […]

Virtualisation troubles: 3 common pitfalls

Implementing a virtualized data storage solution at your business is no small feat. It’s a complicated process that requires immense amounts of technical expertise. Unfortunately, getting it up and running is only half the battle. For the most efficient solution possible, watch out for the three most common management issues outlined in this post. Poorly […]

Why sign up for the Office Insider program?

With Office 365, users can access the latest cloud productivity features available. But for those who want to get a leg up on Office features, opt for the Office Insider program. In a nutshell, the Insider program allows Office 365 subscribers to preview and test upcoming Microsoft builds. Business owners who are enthusiastic about technology […]

Free Windows 10 upgrade for SMB’s

SMB stands for small- and medium-sized businesses, not Sorry Microsoft none of your Business. To clear up this misunderstanding, Microsoft has decided to offer Windows 10 upgrades to SMBs that previously refused to update. If you’re still unsure about it all, you can decide after reading this. “They’re extending the free upgrade to this segment […]

5 great ways to prevent cyber-attacks

As technology consultants, we’re stuck between a rock and a hard place. We want to provide our clients with enterprise-level IT, but that requires that we specialize in overwhelmingly intricate technology. Explaining even the most foundational aspects of our cyber-security would most likely put you to sleep before convincing you of our expertise. But if […]

Updates on Microsoft Office for Mac

Microsoft has just announced plans to bring support for add-ins for the Mac version of Microsoft Office. Despite being in the initial testing stages, this development is still exciting nonetheless. This marks another step forward in Microsoft’s efforts to bring the Mac version of the Office Suite closer to its Windows counterpart. Read on for […]

Office 365 and G Suite

Google’s G Suite or Microsoft’s Office 365? That’s the question. One that many business owners ask themselves but often put aside because weighing the individual functionality seems like a monumental task! We’re here to help end that indecisiveness, so let’s take a look at what each has to offer. Cost and commitment G Suite offers […]

Our 4 favorite web browsers

Internet browsers are a unique type of software. No two browsers share the same list of features and functions, and almost all of them are free. That means you have a lot of options when choosing which is right for you, and that decision isn’t always clear cut. Read on for our take on the […]

Business opportunities with IoT

Many IT experts predict that more businesses will gravitate towards the Internet of Things (IoT). This statement is hard to dispute considering that smart thermostats and refrigerators are already in widespread use. But internet-connected appliances aren’t the only thing IoT has to offer. Here are four other ways your business can take advantage of this […]

Chromebooks: new home for Android apps

Windows and Apple apps available on laptops and Macs, respectively, are more than enough to keep their devoted users happy. But wouldn’t it be great if Android apps, which are most popular for mobile devices, could be used with laptops? 2017 could be the year Android becomes a staple in laptops when Chromebooks, Google Chrome […]

The new face of e-marketing: IG stories

Scroll, double-tap, repeat, might have been the original Instagram-ing routine, but not anymore. After partnering with global advertising giants, IG is introducing its latest feature: Stories. With it, you can share short videos, or even personally decorated snapshots of your daily life. But many of you might ask, “What does this have to do with […]

What hyperconvergence means for you

Modern web network and internet telecommunication technology, big data storage and cloud computing computer service business concept: server room interior in datacenter in blue light Virtualisation is great, but it is awfully confusing. And although the whole point of hiring a managed services provider is to hand off these issues to the experts, we believe […]

Microsoft says goodbye to Office 2013

Office 365 subscribers have a little less than a month to enjoy a fully-supported Office 2013 productivity suite. In an effort to push users towards the 2016 version of Office 365, Microsoft will no longer focus on their Office 2013 offerings. Although the announcement is hardly surprising — considering Microsoft’s track record with software upgrades […]

No more extended support for Windows 7

When you grow accustomed to something — like a morning routine, a particular type of coffee, or in this case, an operating system — attempts at change aren’t always successful. Case in point, the struggle between Windows 7 and Windows 10. Users have until 2020 to make up their minds, and unless you don’t mind […]

2017 HIPAA forecast: 3 important reminders

Although totally necessary, data privacy regulations are often a gigantic headache. And king among the various compliance standards is HIPAA. Despite the legislation’s enactment back in 2003, the rules governing electronic medical records and protected health information continue to change and evolve every year. Let’s take a moment to go over three things you need […]

Hackers use browsers to get credit card info

Does filling in web forms sap all your browsing energy? Do you find it especially taxing to shop or register online using a mobile device? Google’s Chrome alleviated this dilemma when it introduced the Autofill feature in 2011, which made filling in forms much faster and making credit card purchases online more convenient. Unfortunately, it […]

The business benefits of CRM software

Investing in customer relationship management (CRM) software is absolutely essential for small- and medium-sized businesses that want to up their sales performance. It helps sales departments understand their clients, tailor their marketing efforts, and more. If your business isn’t already using CRM, here are five reasons why you should definitely give it a chance. Grows […]

Apple’s new year comes with new malware

We love Mac computers as much as anyone does, but even we have to admit the notion of superior cybersecurity can be a bit overblown. Malware still finds its way onto Apple devices, and the only remedy is preparedness. Take a minute to brush up on the first Apple malware of 2017 before it puts […]

G Suite’s new updates

Google Cloud’s popular business line of applications, G Suite, has gained traction ever since its inception, thanks to its user-friendly interface and practical features that streamline operations. Better yet, users will be happy to know that Google has just introduced five new updates that will make life easier. Basic Mobile Management G Suite’s Basic Mobile […]

The latest Cloud Print service from Google

Not too long ago, the thought of being able to access printers from your computer, tablets or smartphones was almost unheard of. But today, it’s a completely different story — enter Google’s Cloud service. Now you can access both regular and Internet-enabled printers through the web. Read on for more information. First things first, the […]

New virus threatens virtual machines

Before some of our clients have even had a chance to wrap their heads around what virtualization is and how it works, hackers have already started attacking the new and exciting technology. By updating a virus from several years ago for virtualized environments, hackers hope to totally wipe the data off your hard drives. If […]

Let Office 365 help you save the date

When you’re planning a reunion, going back and forth with your friends is frustrating, to say the least. Imagine a similar scenario in your office. The benefits of sharing your calendar with colleagues include knowing when to hold meetings, set project deadlines as well as knowing the best time to talk with clients. Knowing this, […]

Android AI: 5 helpful requests for Google Now

Google is synonymous with some of the best internet search technology on the market. But for some reason, one of the most effective ways to utilize Google search has flown mostly under the radar. If you’re jealous of Apple’s Siri, you may not even realise that you have your own AI assistant sitting in your […]

Windows 10: user complaints addressed

Over the past year, Microsoft received major backlash for ‘forcing’ the Windows 10 update as well as future updates on PC users. Fortunately, the tech leader is taking steps to address customer complaints. This article takes a look at what changes we can expect from Microsoft this coming year. A patch and a glitch away […]

Statistics for cyber security during 2016

As cyber attacks continue to rise, businesses large and small need to stay one step ahead with IT services that keep them protected no matter what. What once were minor nuisances have now become advanced threats that can actually put you out of business. In fact, these cyber attack statistics will prove to you that […]

2017 IT essentials: disaster recovery plan

When disaster strikes, organizations need to put their business continuity plans into action and recover their IT systems as quickly as possible. Failing to do so can mean serious financial and reputational repercussions. Despite this, investments in disaster recovery are set aside each year for high-tech IT investments, and every year companies and employees continue […]

Group voice call on Facebook

Skype used to dominate an area of VoIP communications that serves a special function: group video calling. With apps like Snapchat, WhatsApp and, most recently, Slack nipping at its heels, it comes as no surprise that social network behemoth Facebook takes a slice of the cake with its recently rolled out desktop group voice calling. […]

iPads allow thieves to bypass lock feature

Nobody wants to spend the day stressing about dangerous scenarios and “what-ifs,” but in some cases we really must insist. In a recent development, it was discovered that one of the iPad’s anti-theft measures can be easily bypassed with little to no special training. And although no one wants to assume his or her tablet […]

5 safe bets for web services in 2017

Investing in technology requires a lot of forethought and research. Successful business owners know that it isn’t just seeing an ad on your sidebar and signing up for untested services or solutions, it’s about making an educated decision. What better time is there to sit down, review the current state of technology, and decide where […]

Cashing in on an Idea: Is now the Right Time?

Consumers purchase millions of dollars in new software and hardware every year. Many of the products they buy stay current only for a short period of time, but the money that passes through the economy cannot be under-appreciated. If you have come up with the perfect software or hardware, it is tempting to work on […]

Considerations for large-scale AWS migration

Managed IT services providers recommend virtualization not because it is an IT business trend that everyone simply must ride, but because it is, quite, a smart way of managing your IT resources. Your organization needs to be more efficient and should be willing to move to the cloud to achieve it. But, if you do […]

New OneDrive capability for Office 365

Office 365 doesn’t represent the number of days you need to spend working; rather, it’s a productivity and collaboration-enhancing software that helps employees work from wherever and whenever they want. By enabling employees to work, share files and collaborate with colleagues on a cloud-based platform, your company will be given a competitive advantage. Here are […]

Technology integration benefits patients

Since the dawn of modern medicine, technological advances have been giving doctors, nurses, and hospital administrators better and better tools for treating the unwell since the dawn of modern medicine. This includes everything from the stethoscope to vaccinations to x-rays to present day integrated healthcare technologies. Here are five technology integrations that are improving patient […]

Getting to Know Android Things

Google recently announced their latest operating system offering, known as Android Things. This operating system can have a major impact on businesses that offer apps on various devices aside from tablets, phones, and computers. If you are wondering how Android Things might impact you and your business, read on. Android Things is a Google operating […]

Adobe Flash Changes for Microsoft Edge

Recently, changes to Microsoft Edge, the built-in web browser for all new Microsoft Windows systems, ended the browser’s instantaneous compatibility with Adobe Flash. Many business owners and internet users alike are concerned and frustrated with these unprecedented changes and are wondering what they will mean for them going forward. If you are among those concerned […]

The ransomware that makes you sell your soul

Ransomware has become a fast-track for making money for some hackers this holiday season. But instead of just demanding a small payment for the decryption code that will unlock their computers, some hackers are demanding that victims sacrifice two other friends to ensure they receive the code they need. Read more to find out what […]

Google OKs HTML5 as the default in Chrome

Google is out to make the user’s experience more secure and efficient with its recent announcement that it will disable Flash and implement an HTML5 default browsing protocol. This change won’t be implemented all at once, but will start by changing the settings of 1% of Chrome users in December 2016 before eventually expanding that […]

AWS creates “Glue” service for data analysis

Recently, Amazon Web Services (AWS) announced the creation of a new data analytics tool to lighten the burden on businesses when analyzing data in the cloud. This tool, referred to as “Glue,” is meant to clean up and organize data that comes into the cloud from various sources so that it can be analyzed by […]

iCloud Calendar spam problem “fixed”

A new feature has been added to iCloud Calendar to address its sudden onslaught of spam. Although some users were hoping for a solution that would eliminate the spam issue altogether, the very nature of how spammers propagate their links prevents that from happening. Instead, Apple needs your help in reporting and removing these unwanted […]

Containers Vs. VMs: performance variations

Virtual containers have incrementally increased the ability of users to create portable, self-contained kernels of information and applications since the technology first appeared in the early 2000s. Now, containers are one of the biggest data trends of the decade — some say at the expense of the virtual machine (VM) technology that preceded them. Read […]

Sharing business data: SharePoint/OneDrive

Office 365 comes with a variety of storage and sharing options that promise to make life easier and more productive for business owners. OneDrive and SharePoint share many of the same features, but differ in some of their basic management options. Unless you know what to look for, it might be hard for you as […]

Gooligan malware haunts Android devices

It is the largest single theft of Google accounts ever reported. And if you own an Android 4 or 5 phone, it has likely already affected you. The Gooligan virus, running rampant in third-party app stores, promises to keep wreaking havoc until developers find a way to shut it down. To help your business avoid […]

How Microsoft plans to streamline updates

Updating Microsoft’s Windows 10 to the next major patch can be a time-consuming and computer-slowing endeavor. However, Microsoft has diligently worked to find a solution to this problem. Their latest efforts may just work to quicken the updating process and make all users of Windows 10 very happy. What Microsoft is proposing to streamline for […]

New year, new cyber-threats

Have you had to deal with security issues in the past year? Brace yourself, as there are more to come. For this reason, security experts have become indispensable members of society, who guard tech-dependent individuals and businesses against malicious attacks that pose threats to their privacy and livelihood. As you ring in the new year, […]

Instagram followers: turn them into buyers

Because of its image-heavy content, Instagram has become a tremendously popular social platform, as evidenced by its 500 million users and over-a-billion daily engagement. More than being a photo-sharing social network with fun filters, Instagram’s potential to turn your followers into customers is worth exploring. Make the most of your Instagram account with these 5 […]

A guide to choosing small business computers

Is having the best computer for your small business really that necessary? The answer is a resounding yes. Given the changes in the business environment, entrepreneurs are fiercely competing for a place in the hearts of consumers. And that requires having the right kind of computers. If you truly want the best for your business, […]

AWS changes up storage options and prices

Users of Amazon Web Services (AWS) will notice a difference in the price they pay for cloud storage as the company rolls out yet another price drop. Additionally, AWS has made changes to its Glacier “cold storage” plan in an effort to optimize customer data retrieval time. Find out more about the new storage capacities […]

Get big leads with marketing automation

Marketing automation was once a technology reserved for mega corporations and enterprise-level businesses. Fortunately, the IT industry is making business tools cheaper and more accessible all the time. Nowadays, if you’re a small business owner, you’d have to be crazy to pass up all that marketing automation has to offer. If you haven’t already implemented […]

Malware booby traps images to steal EMRs

Since 2011, the trojan Stegoloader has infected machines all over the U.S. with malware disguising itself as a pirated product key generator. Once deployed, the trojan steals electronic medical records and attacks system vulnerabilities. Although the healthcare industry has been the primary target, other businesses are not invulnerable. Continue reading to learn more about the […]

Beware of this iPhone-crashing video

iPhone users should be careful about opening suspicious videos circulating in the web. Recently, a bug in the form of a five-second MP4 clip has been passed around in online forums and video sharing websites. The brief video seems harmless at first, but when iPhone users unwittingly click on the video link, their phones begin […]

Highlights of new vSphere 6.5 features

VMware is one of the flagship virtualization companies, offering business owners the virtual storage and workspace they need to grow. vSphere 6.5 is the latest update to VMware’s core product, offering businesses a number of helpful features to increase efficiency and usability. Here are three of the main features you’ll find in vSphere 6.5. More […]

Office 365 surprises Insiders with Hub app

There is a new weapon available to business owners who subscribe to Office 365. It’s called Office 365 Hub, and it was recently released under the guise of the Get Office App in Windows 10. Learn more about the Hub program and how it promises to increase your company’s efficiency and visibility. What does Office […]

Android users’ information at risk?

Android users may have been inadvertently exposed to a major data breach that could have tracked and transmitted a vast amount of information and data from Android devices to hubs and users in China. Some of this data includes call histories and text messages, and various other data that most users would prefer be kept […]

Important updates to Microsoft Paint

In many years, Windows users have been stuck with the same old Paint software, wondering whether improvements would ever be made. The day for change and innovation has finally come, and Microsoft has recently announced a new version called Microsoft Paint 3D. If you regularly rely on Microsoft Paint for basic graphics and image work, […]

Easy tips for preventing a costly data breach

Business technology has become one of the most important components for successful companies big and small. In an overwhelmingly digital landscape, businesses depend on IT for marketing, data storage, and financial transactions. And with that comes the need to secure every bit of private information cyber criminals might want to feast their eyes on. And […]

IoT scanner aids in finding vulnerabilities

Movies have been showing audiences the dangers of artificially-intelligent devices for half a century. After last month’s cyber attack on Dyn that sidelined Netflix and was caused by the cooperation of an army of bots created from hacked “Internet of Things” (IoT) devices, it seems the movies were right. If you want to know how […]

AI can enhance your e-commerce business

Artificial intelligence (AI, or “machine learning”) has quickly transformed from science fiction to reality, and is currently on track to become an integral part of the corporate business environment. According to experts, by 2020 eighty five percent of all customer interactions with a business will occur via machine learning programs. So if you run an […]

Why analytics are important to data backups

Data is vital to your business. It’s how you keep records, track activities, and function as a business in general. However, with all of the data that your business generates on a regular basis, it can be difficult to keep everything backed up at all times. Fortunately, there is a way to better prioritize your […]

iPad Mini 5: top 6 speculations

Apple products are famous in the tech world for their quality, and their iPads are no exception.The iPad Mini 5 is the new product users eagerly anticipate. Unlike its predecessors, it was not launched in September but is expected to be launched in March 2017. Over the years, Apple has updated its product designs with […]

Office 365 upgrades in productivity & safety

The latest Office 365 updates add productivity solutions and increased security to business owners who utilize the cloud-based program. Azure Information Protection, Enterprise Mobility + Security Suite, and Productivity Insight were slated to be released in late 2016. Read on to learn more about Office 365’s new features and how you can use them in […]

Trash to treasure: old Android repurposing

It’s a fact of life that electronic devices don’t stay on top of the market for very long. That nice new Android tablet with all the latest apps and games will soon be replaced with a newer version, demanding that you upgrade or risk being left in the dust with a useless piece of metal […]

The pros and cons of vSpace Pro 10

One of the newest and potentially most innovative virtual desktop platforms for businesses is vSpace 10 Pro, which has recently been released. If you are considering transitioning your business over to this new business tool, you will first want to get to know some of the potential benefits and drawbacks of vSpace 10 Pro. Read […]

Revealed: new Windows 10 features

One of the best things about Windows 10 is all the features that came with it originally as well as the new features coming out. But these updates were revealed so subtly and sneakily that few people know of them. Nonetheless, they have many fantastic benefits. Find out more about the new Windows 10 features […]

Youth: the real tech-scam victims

Scam artists will stop at nothing to make an extra buck, which means that people need to be vigilant about protecting their valuable information. While the phone is still a popular method of approach, the Internet has opened a new avenue for the scammer to attempt to steal your money. Keep reading to find out […]

Small business & the laptop vs desktop debate

With the advent of e-commerce and online storefronts, global commerce has opened a whole new world for the small business owner. It has never been easier to find customers for your product or service. Of course, you still need to have to right tools. One tool that you cannot do without is the computer. But […]

Untapped social media options

Facebook, Twitter, and Instagram have changed the way we interpret the word social. Whereas it used to mean just catching up with a friend over tea, being social online now has blurred the lines between friends and customers. But far beyond the “big three” lies dozens of untapped social networks. If you’re hoping to get into […]

Enjoy Opera 41’s browsing features

In a world full of fresh options, there is no reason for you to be bogged down by outdated methods. It helps to have the latest web browser tools to improve your online experience. Exploring other options always brings out revelations about how you can improve your business. Every new development in the market has […]

Why BI Software is a wise pick for your company

With Business Intelligence software, companies have the ability to pull data from various sources throughout the company, from human resources to accounting and marketing reports. By combining information from across departments, owners have all the data they need to make the best decisions for their company. Let’s see how BI technology can help companies budget […]

Download iOS 10.1 right now and here’s why

If you want to make sure that your iPhone reliably works the way it should and that all the information in it is secure, you should always pay special attention to updates as soon as they become available. Although you may be hesitant to immediately download the latest iOS 10.1 update, you should get to […]

The many effects of AI on Healthcare

Technology is constantly changing and evolving. And while many of these changes are designed to add convenience to people’s lives, there is a chance that some technological advances can do much more. Artificial intelligence (AI) is a form of technology that may have the potential to do real good for humankind through applications in the […]

How Outlook’s update Improves User Experience

When it comes to the communications tools you use in your business, there may be many opportunities to improve the process that you have not yet explored. Microsoft Outlook has made improving your use of communications technology even easier with its latest changes and updates. If you want to make the most of the new […]

Malware hits more than 3,000 Android apps

There is a new threat to Android users that has many customers racing to their closest IT security firm. The malware, from the DressCode family, makes a subtle entrance through Android apps and then branches off to attack your most sensitive files. Here is more information on the vicious DressCode malware and how you can […]

Microsoft releases patches for Windows 10

Windows 10 may be widely regarded as a massive improvement on Windows 8, but Microsoft’s latest operating system has its share of imperfections as well. Fortunately, Microsoft has issued important patches to remedy security vulnerabilities, problems with the Windows store crashing, and a myriad of other issues. Read on for more information about the flaws […]

Understanding virtualization containers

The evolution of software containers has changed the way virtual computing is realised. It has diminished the risks of malware and the trouble of portability by allowing software vendors to package their products into virtual containers that can run from any desktop machine, regardless of hardware of operating system. Read on for our review of […]

Is two-step authentication the only way?

With all the recent hacking scares all over the world, you know and understand that your cyber security and your business’s cyber security are extremely important. However, when it comes to authentication processes, you may not be sure what the real deal is. There are two seemingly similar types of authentication that are often confused. […]

How Google is changing WiFi

Having access to high-speed internet is important for people who work, chat, or stream online. Sadly, most WiFi systems are unreliable and unresponsive, and depending on the layout of your office, they can create internet dead zones. For businesses that manage most of their tasks online, this simply won’t do. Ideally, internet connections should be […]

Apple is set to improve cloud applications

The process of moving particular elements of the iTunes Store, Siri and Apple News to a secretive service known only as Pie has already begun, with more services such as iCloud and Project McQueen getting the same treatment in the coming years. Apple has said that bringing these teams together can improve its current cloud […]

The benefits of internet monitoring

The internet is constantly tempting us. There’s an endless collection of funny cat videos, memes, and social media statuses to consume. Sure, the occasional three-minute YouTube video never hurt anyone, but if employees waste hours of their working day on these websites, that’s a problem. So how can you, as a business owner, discourage employees […]

Benefits of upgrading to an iPhone 7

Upgrading to the new iPhone 7 has several benefits and features that are obviously not available in the older versions. After Apple released their latest flagship smartphone, much of the talk revolved around the absence of the headphone jack. Although the iPhone 7 is a minor upgrade of iPhone 6s and 6s Plus, buyers will […]

O365’s newest machine learning functions

Everyone has heard of machine learning, but not everyone knows exactly what it is. Although it’s extremely complicated, it can be summed up thusly: breaking human habits and actions into specific, analyzable data to create better software-based suggestions. It’s been a hot topic within the IT world for years, and Office 365 is finally bringing […]

Ditch your wallet for Android Pay

Sci-fi movies have predicted a lot of modern technology, the touchscreens of Minority Report, the virtual reality headsets of Back to the Future, you name it. But for some reason, no matter how far into the future we go, everyone still has cash. There’s something visceral about Harrison Ford pulling out his wallet and showing […]

Office-wide Windows migrations, made easy

Despite a varied range of software such as Office 365 and Azure, Windows remains Microsoft’s darling. And although the most recent version has achieved widespread adoption and critical acclaim, its creators are hungry for more installs and more users. The try and lure more users, Microsoft has released a new tool to analyze and report […]

Microsoft secures its Edge browser

Thanks to Microsoft’s latest announcement, cyber-criminals will have a harder time breaking into Windows systems. By dropping the Edge browser into a separate virtual container, workstations put distance between themselves and those who would do them harm under cover of the internet. For business owners interested in getting a taste of virtualization before fully investing […]

Facebook at Work boosts communication

Facebook has been looking for new ways to diversify the services it offers. One such example is Facebook at Work — launching today. The new product is a way for enterprise firms to stay connected and share information just like the Facebook of yesteryears. There has been a need for the use of social tools […]

Cyber-crime and social engineering

For as long as there have been cybercriminals, there have been social engineers, or people who use tricks and scams to force other people to volunteer sensitive information. There are several ways to use social engineering to acquire valuable information like account passwords and bank accounts, but avoiding these scams comes down to one thing: […]

HaaS: consistent equipment for businesses

Having the proper equipment is important to a business. It improves the efficiency of the business and helps it to flourish. However, for the business to prosper, office equipment must be in line with current trends. Purchasing the equipment is expensive, and most companies are opting to get their IT from Hardware-as-a-Service (HaaS) solutions as […]

Branded search results for your business

SEO is meant to increase traffic to a website so that more users interact with its content. However, there is more than one way to approach SEO. The right approach should also account for users who already know your brand, and make it easier for them to access your website and share it with other […]

Big data: lowering hospital readmissions

The medical industry is one of the most data-rich business sectors of the 21st century. Patients that receive care have hundreds of data points associated with their medical history — but how is this data being handled? In most cases, not carefully enough. By adopting one of business’s more popular solutions, your medical facility could […]

VR tech helps promote business growth

It’s been reported that Facebook is about to ship out its Oculus virtual reality headsets, and Google has its own version in the works. By taking all of this into consideration, it’s safe to say that the VR landscape is about to experience growth — and small- and medium-sized businesses should take advantage of this […]

Office 365 allows guests to collaborate

Office 365 is constantly evolving. What started as an online extension of Microsoft’s flagship productivity suite has evolved into one of the best pieces of cloud software currently on the market. Last month we saw the next stage in that evolution, and it came in the form of allowing guests to collaborate on your 365 […]

Increased storage at lower prices for iPads

Those considering purchasing a new iPad may have been nudged a little closer to doing so by Apple’s most recent keynote. The new iPads now have more storage while retaining the price point of their smaller predecessors. If you’re looking for more information on all of the storage and price announcements for Apple’s flagship tablet, […]

Huawei to make Google’s new Android tablet

Although Apple gets all the attention, Android tablets have plenty of loyal fans to keep the gossip mill running. The most recent of these suggests that Google may be bringing back one of its most revered devices: the Nexus tablet. With a rumor that Google and Huawei will be collaborating to make this happen, we […]

The next big thing in endpoint security

As virtualization becomes a household name for small- and medium-sized business owners, more and more services are being introduced. Hardware virtualization, storage virtualization, and even network virtualization all aim to capitalize on the trend of creating virtual versions of physical technology. With VMware’s most recent announcement, we may soon be able to add virtualized endpoint […]

Tame Windows 10 notifications in 3 steps

Microsoft has equipped Windows 10 users with a comprehensive set of tools to get their action center settings under control — even if most users don’t know it. Unfortunately, most desktops are coming with more software and features that result in more notifications, without ever providing users the opportunity to personalize their desktop and get […]

9 cybersecurity terms everyone must know

Everyone, from doctors to lawyers, needs to continue learning to stay ahead of the times. Business owners might have it worst of all, oftentimes needing to stay on top of several industries to keep their company running. Keep reading for a refresher on all the latest trends and buzzwords used in the cybersecurity sector. Malware […]

Four considerations before buying hardware

Unlike getting a new pair of sweatpants, the process of buying new hardware isn’t as straightforward. Because there are so many choices out there, it’s hard to go with what your friend has to say or which ones are selling at 50% off. If you want hardware that doesn’t only fit but also compliments your […]

The coolest Chrome feature no one knows about

Everything is wirelessly connected nowadays. If you can purchase a refrigerator that sends you a message when your vegetables are going bad, why can’t you stream the audio and video of your phone or desktop to your TV? It turns out you can, and Google just made it a whole lot easier. Let’s take a […]

Enhance networking with LinkedIn Alumni

Catching up with your friends at your high school reunion is all well and fun before the conversation turns to work. It seems like all your friends have well-paying jobs, and you’re stuck with a demanding one that’s underpaid. What if there were a way you could land better jobs or further your career path? […]

How to avoid your own Delta IT disaster

Earlier this year, thousands of Delta passengers worldwide were grounded due to a power outage that halted critical IT operations. This was a huge problem not only for the many delayed travelers, but also for the airline company itself. Within three days, the airline company cancelled around 2300 flights and paid over millions of dollars […]

Master your next Powerpoint presentation

Back in the prehistoric ages, Neanderthals resorted to cave drawings to tell bedtime stories or to announce marriages. Microsoft PowerPoint is the modern-day equivalent of cave art; the objective remains unchanged, but its efficiency can be questionable. That’s because there are so many bells and whistles that can easily distract the audience from the speaker. […]

Apple announces iOS 10 release date

Apple loves dramatic product reveals, and unfortunately that often means long wait times for new devices and software. Consumers have had plenty of opportunities to read about how great iOS 10 is, albeit with no official release date to accompany it. However, after putting another Apple keynote in the books, we finally have our answer. […]

Android Nougat’s top 9 features

What gets you out of bed each day? Is it the smell of freshly-brewed coffee or the sounds of bacon sizzling on the pan? Now apply this toward smartphones: What gets you really worked up? Could it be the new, sleek design or its upgraded selfie camera? Regardless of the reason, we are all drawn […]

New security patches for VMware machines

While virtualization still has a host of security advantages over its localized counterparts, it isn’t exempt from the attention of cyber attackers. Most recently, one of the industry’s leading software vendors, VMware, was forced to release a patch for a critical vulnerability that allowed underprivileged users to attain access to administrative rights. Let’s delve deeper […]

How Fantom is haunting unsuspecting users

The heart of a lady is not easily won; a man can’t rely on his looks or wallet to make a girl fall head over heels. He must charm his way into her heart. Let’s say that a computer user is the woman, and that ransomware, the man, is the dreamboat that has worked his […]

New heights in data compliance penalties

The tech industry is littered with buzzwords: overused jargon generally meant to inspire feelings of hope and accomplishment. Not all have positive connotations however, and data compliance is one of those spooky buzzwords that many small- and medium-sized businesses have scant specific knowledge about. What better way to gain a clearer understanding of the consequences […]

Keep your Dropbox secure

The next time you visit Dropbox.com, you may be asked to create a new password. Why? Back in 2012 the cloud storage firm was hacked, and while it thought only email addresses had been stolen, new evidence has come to light that user passwords were compromised, too. So if you’ve been using Dropbox since that time […]

Business projectors: a buyer’s guide

If your last business presentation was dim, faded, or encumbered by bulky equipment, it’s probably time for a new office projector. And like any hardware purchase, that means a host of new specifications and measurements need to be learned to avoid sinking money into a useless lemon. If you’re in the market for a quick […]

Work together with Dropbox’s new tool, Paper

Despite a relatively no-frills platform, Dropbox has remained one of the most recognizable names in cloud storage. Apparently after nearly ten years in the market, it’s ready to move on to bigger and better things. Titled ‘Paper,’ the company’s newest service will take direct aim at Google Docs and Office 365 by offering real-time document […]

Twitter reveals new SMB dashboard app

The ocean has a strange way of making you feel so small; so does a Twitter account with virtually no followers. It does become quite hard for your small- to medium-sized business to establish a strong online presence when they are surrounded by singers and supermodels with their own collection of trending hashtags. This is […]

Best Options for CRM Software in 2016

As the saying goes, “absence makes the heart grow fonder.” If oceans were to separate you from your loved ones, what would you do? Would you communicate as much as you used to? Would you still check in from time to time? Now, apply this sentiment to your business; what would happen if communication with […]

Coming soon: Office 365 upgrade!

Remember when spellchecker became widely popular in the late ‘70s and was considered a lifesaver for many people using word processors? You may ask “What does this have to do with Office 365?” The point is new technological features continue to transform the way we work, saving us both time and money. Fast forward to […]

Linux bug threatens Android users

Despite great efforts to prevent broken hearts and to enhance mobile security, there’ll always be the one that gets away. It’s not uncommon for us to overlook things small in size; we rationalize this by assuring ourselves that no substantial harm can come from things so tiny. But with mobile security it’s the little guys […]

Citrix virtualized applications get a boost

Virtualisation has taken the IT world by storm, and if you’re not up to speed on exactly what that means, it’s time to change that. The service is no longer a paragon reserved for enterprise-level businesses, and with Microsoft and Citrix’s most recent announcement, it will soon be more accessible than ever. Whether you’re already […]

New features for iPhone’s Microsoft apps

The breakneck pace at which Apple and Microsoft release software updates may be difficult to stay ahead of. The average user often doesn’t have time to truly absorb the minutiae of every new feature, and most of them end up falling through the cracks. However, we felt a couple of the most recent updates were […]

How to see Android notifications on your PC

As subversive as smartphones may be, we’ll likely never be able to completely get away from desktop computing. And when you’re stuck hammering away on the keyboard, how do you mitigate the stream of texts and notifications coming in on your phone? In a win for PC computing, you can now receive and respond to […]

Don’t let hackers fool you with these tricks

According to several reports, the volume of malicious cyber attacks have increased since the beginning of the Rio Olympics. And even though our devices have the latest network security systems, hackers have a cunning trick up their sleeves — social engineering. Unlike malware and other viruses, social engineering tricks people into divulging sensitive data to […]

Schedule meetings with Microsoft FindTime

The art of organizing a meeting is much like chess. Each player has different possible moves, or availabilities; and it’s up to you to strategize which pieces to move where, or which events to schedule (or reschedule) when. The objective is to land on a square wherein all participants can attend, but achieving this goal […]

How to build a better chatbot

In order to gain a competitive advantage, you would need to gain clarity before everyone else does. Of course, that’s a lot easier said than done. Similarly, chatbots initially stir up excitement, but they eventually fail to deliver the interactiveness many envisioned them to have. Thus, novelty disappears and obsoletion sets in. Prolong the lifespan […]

Virtualize your network with telecom giants

Although merely mentioning the word ‘virtualization’ has the power to make people’s eyes glaze over, its value and relevance can’t be denied. Since VMware first launched their workstation client in 1999, the industry has seen steady expansion and engulfed a number of legacy network solutions. Network virtualization isn’t entirely new, but Verizon and AT&T’s commitment […]

6 smart ways to gain more storage on Android

“Insufficient storage available”, we all dread to see this message popping up right before taking a picture or installing a new app. Limited storage on Android device is frustrating to say the least. But it doesn’t have to be if you know how to manage storage space wisely. Here are some tips on how to […]

6 tips for improving your SMB’s Facebook page

Although some view Facebook as a strictly social platform reserved for selfies and political rants, its $350+ billion market value screams otherwise. While it isn’t something you should be shoveling money into, it probably is a sales avenue you’re neglecting. Aside from purchasing ads, there are a host of FREE ways to go about improving […]

Newest member of Office 365: Bookings

Phoning your boss to justify why you couldn’t make it to the morning meeting is pretty bad, and going through this on a regular basis is even worse. But imagine being able to manage all your appointments and never miss a single one again — fortunately, the wait is over. Introducing Bookings, the latest service […]

Hardware for Electronic Health Records

Ease of access, legibility, and accuracy are all key factors when you’re maintaining important business records. They’re even more important when it comes to the tracking of medical patients’ information. And thanks EHR, you no longer need to shuffle through reams of paper files, attempt to decipher doctors’ messy handwriting, or wonder if the data […]

How to solve these six Window 10 problems

There’s no such thing as perfection. This is especially true for Windows 10. While it’s highly praised for the removal of annoying functions in the previous Windows, still, there are a number of new issues to address: from the Window Updates that don’t function properly to the disappearance of the DVD player app. But read […]

5 ways to mobilize your SMB with an iPad

Ten years ago, who would have guessed we could run an entire business from a computer the size of a short stack of papers? One example is Apple’s iPad, which doesn’t just unleash your personal productivity, but also holds the key to innumerable creative solutions for small- and medium-sized businesses. And since some companies are […]

Free decryption tools fight ransomware

Similar to the shakedowns you see in mob movies where innocent shop owners are forced to pay “protection money,” deploying ransomware is a means of extortion. Computer hackers install it on your network to seize control of your company’s precious confidential data, then demand payment for its safe return. The way in which these nefarious […]

How HaaS will benefit your business

Hardware maintenance and upgrades can consume a big sum of your business’ time and money. But with Hardware-as-a-Service (HaaS), a solution in which you pay a Managed Services Provider a subscription fee and let them take care of all your hardware-related issues, including upgrades, maintenance, and management, you can be sure of your hardware functionality […]

Firefox’s 8 hidden function upgrades

Warriors preparing for battle need to ensure they are armed with the best weapons and the strongest armor. The same can be said for businesses today. This means that web browsers that can house multiple windows just don’t cut it anymore; the ideal candidate makes the most out of your precious time instead of wasting […]

5 ways to make tech trends work for you

What tech fads has your SMB recently written off as silly and not worth your time? 3D printing, internet of things…Pokémon GO? Juvenile as they may seem at first, these trends helped to make a lot of businesses a lot of money. Navigating the quickly rising and falling auspices of the tech world may seem […]

New Outlook add-on comes to the rescue

A good business owner needs to occasionally put themselves into their employee’s shoes to get a better picture. Imagine you are a sales representative, most of your working time is split between email inbox and CRM software. All that jumping around between the two is going to become very problematic. But as of last month, […]

Data migration tool simplifies transitions

If your business has decided to make the move to virtualized servers and databases, there are countless variables you need to plan for during the migration process. In an effort to make the whole affair as painless as possible for SMBs, Amazon Web Services has created a tool to make migrations faster, cheaper and simpler […]

Data in, buzzword out

One of your business’s most valuable assets is data, and ensuring its safety should be a top priority for your IT department. But what of the fact that there are so many different types of data nowadays? It seems like every few months there’s a new buzzword for the latest flavor, so it’s important that […]

4 ways to print from your Android device

There was once a time when a broken laptop meant your life was flipped upside down. That’s not the case anymore as long as you have an Android device with you. Everyone knows that you can check emails, edit documents stored in the cloud, and make video calls as well. What few seem to realise […]

7 tips every Windows 10 user should know

The difference between regular users and power users is their proficiency in navigating the OS and utilizing its tips and tricks for an efficient computing experience. It may take anywhere from a few sessions to a few months to really get into the swing of it. Achieve power user status in a jiffy with the […]

3 fascinating advances in health-tech

Corporate giants like Microsoft, Google and Apple are essentially cultural icons because their software and hardware innovations have been, dare we say, revolutionary. Similarly, in the not-too-distant future, we’ll be looking back and marvelling about how healthcare once existed without some of the radical-sounding technologies that are tantalizingly close to becoming reality. Technology companies are […]

Creating online communities for businesses

Gamers require an effective strategy to thwart the boss, athletes require constant updates on the latest tournaments to improve performance and businesses require an online community to fully thrive. As the saying goes: ‘What comes easy won’t last, and what lasts won’t come easy’. This is especially true when you embark on building an online […]

5 security measures made easy

Let’s face it, keeping yourself free from online threats can be a pain: using different passwords for every site, changing them every three months, using advanced encryption, the list goes on and on. You either end up paranoid of being online or give up altogether. We’ve organized 5 simple cybersecurity measures that we promise anyone […]

Widgets to lockscreens: 6 upgrades in iOS 10

2016 seems to be the year of ‘ten’s for operating systems. The world’s two largest software developers are in the tenth iterations of their platforms, and both are making big splashes in the tech world. Apple presented iOS 10 with all of its new and upgraded features last month, and we’ve seen what the beta […]

Why upgrade to the dual monitor system

Remember in movies, how the villain’s lair is home to an abundance of newfangled tech, gadgets and monitors that stretch as far as the eye could see? Some may attribute it to superb set design but the message behind this was that the road to success (or blowing up your enemies) calls for not one […]

So what’s new in SEO and social media?

When it comes to technology news, breakthroughs, innovations, and what-to-do’s, we’ve always got our eyes peeled for the latest and greatest. Paying close attention to what’s trending is critical not only to our success, but to that of our clients as well, which is why we’re taking a look at 5 popular SEO and Social […]

Hybrid clouds give flexibility to SMBs

Most people will tell you that clouds can be only be found in the sky. But in the IT world, clouds are more grounded: the latest of which are a combination of private clouds and public clouds, appropriately dubbed “hybrid clouds.” This innovation allows SMBs to have the best of both cloud worlds while minimizing […]

WordPress 4.5.3 patches security vulnerabilities

WordPress is an amazing open source platform that is favored by individuals and business users worldwide due to its ease of use, simplicity and flexibility. However, given that it is the most widely used content management system, it is also the most vulnerable platform out there. Recently WordPress has released an update that addresses security […]

Microsoft Office 365 ravaged by ransomware

The Internet is a powerful platform that brings people together on a global level while giving them access to a wealth of information anytime they please. With the good, comes the bad – some utilize their skills in committing cyber crimes from the comfort of their own homes. Case in point, the recent Cerber ransomware […]

Bye bye bloatware: Windows gives us Refresh

It started out being called ‘bloatware’ but as consumer’s patience wore thin it was eventually replaced with the title ‘crapware’. In short, it’s the software that manufacturers load onto new hardware before purchases in an attempt to drive customers to new products. And in most cases it’s totally superfluous and burdensome to your system. Since […]

Why your company needs to be on Instagram

It’s astounding how celebrities manage to amass millions of followers and gain thousands of likes for posting a photo of their shadow. Companies of all sizes would go crazy for that kind of exposure, but rarely do their wishes get granted. But not all hope is lost, start small and take baby steps with the […]

5 popular virtualization platforms for SMBs

Virtualisation allows you to eliminate dependency on physical hardware limitations and software requirements. Exactly how you achieve that comes in a number of different solutions with even more confusing lingo and acronyms, but before you can tackle any of that it’s a good idea to go over the different companies providing the services. Below is […]

Breaking down Android’s powerful tech duo

In today’s modern world, the reliance on only one powerful tech combo might not be enough to cut it. The Mac/iPhone combo has enjoyed its long reign but another descendant to the throne comes in the form of an Android phone and Google Chrome combo. Both deserve the crown but for what reasons exactly? Here […]

What can we expect from Apple HealthKit?

Managing and monitoring medical data is incredibly complex, especially for the layman who won’t be able to understand the terminology. With the iOS 10 update rapidly approaching, both consumers and healthcare industries will have something to be excited about – the Apple HealthKit. The built-in health app allows you to save and manage medical records […]

10 ways to speed up your Wi-Fi

Much like unpredictable thunderstorms, internet problems relentlessly plague those wishing to get some work done or catch up on the latest movies. Instead of waiting for divine intervention, take it upon yourself to get rid of sluggish connections. Not only do these ten tips reduce frustration but they also help you speed up your Wi-Fi: […]

Ecommerce: Squarespace adds new analytics

Even if your business doesn’t see internet-based commerce as a top priority, it’s hard to ignore it as a sizable revenue opportunity regardless of your target market. Content management service (CMS) Squarespace knows exactly how you feel. Long kept as a secondary goal, the popular service will finally make moves to better cater to ecommerce […]

Tools for online reputation marketing

Like the Loch Ness Monster, reputation marketing has long been considered a figure that is shrouded in mystery. Shai Aharony from Redboot Online sums it up as “tools that allow you to analyze, track, monitor and engage online activity, giving you the power to directly respond to customer complaints and turn potentially damaging feedback into […]

Game Over: NBA team losses valuable data

Good cyber security, much like the best NBA defenses, must be strong and able to stop threats from every which way. For the Milwaukee Bucks, their on-court and cyber security defense could both use a little practice. Yahoo! Sports reported that the Milwaukee Bucks sent out the names, addresses, Social Security numbers, compensation information and […]

Seven Microsoft Excel mastery tips

When was the last time you used Microsoft Excel? And no, hovering over the icon doesn’t count. If it’s taking you too long to remember, then it probably is. Digital literacy is an essential part of finding a job these days, in fact taking a look at it further reveals that proficiency in Excel is […]

Learn from this NFL team’s EMR fumble

News broke recently that the Washington Redskins reported a laptop stolen that contained thousands of medical records for NFL players. The trainer who was responsible for the laptop claims that it did not contain any HIPAA protected data, but the impact remains largely the same. Protected medical information is vulnerable to a host of exposure […]

Three client level virtualization options

Server-hosted delivery of client applications is hardly new. Whether it was Microsoft Windows Terminal Services back in 1996 or the Remote Desktop Services of today, it has been around for a while now. With client virtualization, boundaries of traditional networks are done away with to allow rich client applications and environments to endpoints. Keep centrally […]

Ransomware to begin self-propagation

One of the biggest fears security experts have may be coming true: self-replicating ransomware. Viruses that have the ability to copy and spread themselves to new systems are nothing new, but until now ransomware attacks have been targeted campaigns. The best way to protect your network from a security threat is to understand it, here’s […]

Windows Phone is calling it quits

Microsoft smartphones have been on their last legs for months, if not years. Though builds and new features held promise in revitalizing the device, Microsoft announced the removal of their phones from the consumer market. While Microsoft maintains its stance on “fully committing” to Windows Phones, the fact that they are selling off their handset […]

Big interface changes coming to Android

Android updates can be hard to follow since Google’s updates depend on a lot of factors outside of the company that ultimately delay releases. Google’s I/O conference is the best chance we have to see what’s coming to Android from the offices of its core designers. Below is a recap of the most exciting features […]

Should your next laptop be a Chromebook?

With the advent of cloud computing, more and more people are choosing Google Chromebook for their next laptop purchase. However, many business owners are still on the fence as to whether or not this new 21st century laptop will satisfy their needs. If this is you, here’s a quick guide to figure out if a […]

Healthcare trends you should follow

“We are living in a digital world, and healthcare practices need a URL”. If Madonna could change the lyrics of her 1984 classic to speak to the healthcare industry, she may have sang something like this. A URL is just one facet of the digital strategy that hospitals and private practices alike will need to […]

How to promote your SMB on Facebook for free

The words “free publicity” bring joy to the ears of many SMB owners. You don’t have a big marketing budget, so you need to find ways to cut costs as much as possible. Luckily Facebook has you covered. There are several ways you can promote your business on the world’s biggest social network that won’t […]

Live video: a free way to reach new customers

Having direct access to customers is a gold mine for SMBs and with the increasing popularity of live video services it’s just a matter of deciding what to broadcast. The strategies for live broadcasting are very different than pre-recorded video and it’s important to reevaluate how you’ll present company information in this medium. Keep reading […]

Improve Chrome with these 6 extensions

Well over half of all surveyed internet users utilize Google’s Chrome web browser, and it’s not difficult to see why. The ability to customise your browser via third party apps, extensions and more makes surfing the web a truly personalized experience. Keep reading to discover some of the most practical extensions for enhancing your productivity. […]

Early adopters share iPad Pro feedback

People love websites like TripAdvisor, Yelp and Angie’s List for a reason: feedback from real customers is invaluable when making a purchase decision. When it comes to Apple’s iPad Pro, you may’ve had some difficulty tracking down what actual users think about the tablet as it’s still a new technology. Well, today, you’re in luck. […]

Why Peter Pan’s cloud migration would thrive

Think happy thoughts. Peter Pan knew the power of positive thinking more than any of us, which is why if he had a business today it would have likely been a great candidate for cloud technology. You see, half the battle when adapting new IT, whether it’s the cloud or managed services, is going in […]

Aspects of virtualization: licenses

Software developers make a profit by selling us the best product they can create. When selling pieces of their software in bulk they offer licensing packages to businesses so you don’t have to buy 100 copies of the same CD. Simple enough, right? Well, now that an increasing amount of services and tools are moving […]

How business continuity plans can fail

Your service provider, who you have tasked with looking after your company’s IT, has kept your business up and running for the past 10 years. Usually, that kind of longevity in developing continuity plans has resulted to some providers overlooking or underestimating certain issues. Here are some of them. Over-optimistic testing The initial testing attempt […]

Why you should be excited about Android 6.0

If Google intended to build the hype for Android 6.0 by announcing its codename instead of the official one, then they did an excellent job. Promising “the sweetest, smartest Android version yet”, Google has fulfilled that promise with the Marshmallow update. An even smarter Now on Tap, improved app permissions to give you more control, […]

OpenNotes portal initiative gaining steam

A recent initiative to give healthcare patients access to the notes their doctor or clinician writes about their visit is continuing its meteoric rise across the country. OpenNotes began a few years ago by researching the benefits of allowing patients to have access to their doctor’s notes. Since that initial study, the number of healthcare […]

Are your site’s images hiding an attack?

As more and more content management services are released to aid SMBs in online marketing, security risks also increase. One such helper is the image processing service ImageMagick. And while it has proven useful to countless businesses, it is now something you should be concerned about from a security standpoint. Let’s take a minute to […]

A more secure cloud-based Microsoft Office

Privacy and security concerns can derail a lot of great software ideas — but Microsoft is determined not to let that happen to their browser-based Office Online services. Last week, the software giant announced that their cloud-based versions of Office would be available to be hosted locally, wooing over security skeptics. Let’s take a look […]

7 Twitter tactics to get more retweets

Managing your company’s Twitter account can be tricky. You have a lot of brilliant things to say in under 140 characters but the problem is getting more eyes on your tweets. What’s worse is that there are other companies competing with you to grab that attention. So what can you do to get more people […]

Tap into the benefits of the human cloud

Companies have increasing opportunities to tap into a virtual, on-demand workforce that’s proving to be a third-generation sourcing ecosystem for key talent. The human cloud offers a competitive advantage for startups and SMBs to compete with large enterprises by leveraging specialized skills and expertise that are outsourced globally. In this article, we’ll take a quick […]

Essential Microsoft Word formatting tips

Microsoft Word has been around for over 20 years, and for better or worse it has become increasingly complex. What started as a simple text editor has evolved into a multifaceted piece of writing, design and collaboration software. No matter how much time you spend with it, there are always new tricks to learn that […]

Are you sufficiently cooling your servers?

Every business sits on top of a foundation of different building blocks that enable it to operate smoothly and efficiently. One building block that is becoming increasingly essential is IT hardware. Server hardware can be expensive, which is why proper management is vital. Overburdening your systems can lead to an increase in operating temperature, which […]

App virtualization explained

For someone with limited IT experience like a small business owner, they could find themselves overwhelmed by their company’s IT demands. Fortunately, virtualization services are giving small business owners a fighting chance. However, the term virtualization can refer to a number of different strategies. For instance, vendors recommend that you purchase app virtualization services because […]

Fix these 4 common El Capitan problems

No operating system is perfect. At one point or another, every user is likely to experience a frozen computer or application that just won’t cooperate with their commands. El Capitan users are not immune to this phenomenon. So what are some of the problems Mac lovers encounter with Apple’s latest OS? Here are a few […]

Will more apps save the Windows phone?

Windows has increasingly been left forgotten in the smartphone game. This is especially due to the huge success of iOS and Android devices. But just when you think that Windows smartphones will just fizzle out, Microsoft has quickly announced plans to revitalize their mobile operating systems. So what steps will Microsoft be taking to stay […]

Are you using this effective marketing tool?

There are many marketing techniques SMBs use to gain clients. Free information products, brochures, and press releases are just a few among many. But how do you know what’s most effective? It all comes down to looking at data and seeing for yourself what’s worked before. We’ve gone through the trouble of doing just that, […]

How to more efficiently use your Android data

You rely on your Android’s mobile data plan to read and send emails, keep up with local news and stay in touch with business colleagues. That’s why it’s so frustrating when your data runs out. You feel disconnected from the world and your business while on the go. So what can you do to reduce […]

Understand these 4 types of hackers

Why do hackers attack? Is it for money, notoriety, or political reasons? Many business owners never ask these questions, and instead only think about the means of how a cyber attack takes place. But knowing the motive behind a hacker’s attack can help you understand whether or not you’re a target and what data you […]

Ransomware alert for healthcare practices

Ransomware is becoming a growing problem for the healthcare industry. And with around a dozen attacks on hospitals being reported since the beginning of the year, you may be wondering just how severe the problem is. Should you be alarmed? How can you protect your practice? Here’s an inside look at how the ransomware epidemic […]

How to pick the best mouse

The good ol’ two button mouse just won’t cut it anymore. They’re unresponsive, uncomfortable and the cord somehow ties itself up every time you put it in your bag. However, buying a new mouse can be a pain, especially when you don’t know what to look for. Do you need a mouse that’s more forgiving […]

Tips to get to 500+ LinkedIn connections

Most people are still impressed when they see a LinkedIn profile with 500+ connections. It gives that person authority in their industry and shows they’re a valuable member of the business world. In other words, 500+ connections can help sell you and your business. So how can you reach this coveted number? Here are some […]

Improved email security for Office 365

No matter how much technology advances, human error has always been a fact of life. Nowhere is this more pertinent than when it comes to email security as many of today’s breaches start in an employee’s inbox. But now Microsoft is looking to change this. In the coming weeks, the technology giant intends to launch […]

Web design trends for your small business

A potential customer’s first impression of your company is established when they visit your website. Many small business owners know this, and that’s why it’s important to keep up-to-date with web trends. Nowadays, responsive web design has become a popular trend for companies. This is a design style that focuses not only on visual appeal […]

Boost staff productivity with mobile tech

Most business owners are quick to think that utilizing mobile devices automatically leads to more productivity. Unfortunately, this is not always true. A poor mobile device policy can actually lead to burnout and see your employees become overwhelmed by technology. Here’s how to avoid these pitfalls and get the most out of mobile devices in […]

6 Windows 10 features to look forward to

Recently, Windows 10’s Anniversary Update announced some pretty cool features that you didn’t even know you wanted. Some of these changes include making Cortana an even better personal assistant, automatically putting your laptop in battery saver mode, allowing you to choose for Windows to update, and more. Now how will these new features help small […]

The link between Virtualisation and DR

Many business owners think that Virtualisation and Disaster Recovery are two separate services. And while that’s true in most respects, they actually have more in common than you think. Particularly in how Virtualisation can serve as a legitimate Disaster Recovery solution. Here are the details of how it does just that, and some pointers to […]

4 BYOD security risks you should address

In the 21st century, personal computing is with us wherever we go. This is all thanks to the proliferation of mobile devices such as smartphones and tablets. These devices allow us to take work home with us. And, with bring your own device (BYOD) strategy, businesses have never been so productive. However, BYOD poses a […]

Tips to ensure a successful iPhone iOS update

iOS updates for iPhone happen on a regular basis. And while you may be in the habit of updating without giving a second thought, there are benefits to being patient and prepared. By doing so, you may end up saving yourself from unnecessary headaches that come along with a premature iOS update. Here are some […]

Wearable tech for employees: Good or bad?

Make no mistake, healthcare costs are rising. For business owners who are generous enough to offer their employees insurance, this is undoubtedly a cause for concern. And you may wonder, is there any way to protect your employees and not go bankrupt in the process? Wearable technologies may be the answer. Here’s what you need […]

Sleep soundly with these Android tablet tips

Sleep is vital to your business. It enables you to focus, make smart decisions, communicate with colleagues and vendors, and accomplish tasks for business growth. And while your Android tablet may be a useful tool to help you accomplish some of these tasks, it may also be disrupting your sleep. Here’s how to ensure this […]

Office 365 Groups: your apps under one roof

Nowadays, people have dozens of tabs open in their web browsers to access services that help them with work or catch up on social media. The problem is, it’s easy to lose track of all these opened windows and apps just to get to the information you need. The new update to Office 365 Groups […]

What is the Blue Screen of Death?

So your computer just crashed. Our condolences. When your PC displays a blue screen and spontaneously restarts your computer, this is called the Blue Screen of Death (BSoD). These errors are usually caused by internal failures in your hardware or, sometimes, your software. That’s all well and good, but how can you troubleshoot these problems? […]

5 tips for using Facebook reactions

Simply getting a ‘Like’ on your post is not enough anymore. It doesn’t give you any other useful data and you can’t immediately tell what people feel about your post. However, with Facebook reactions, you can be getting just what your company’s social media page needs. Reactions allow people to quickly express what they think […]

How to calculate your technology ROI

When purchasing new technology, how often do you consider its return on investment? For many business owners, calculating ROI is a tricky task that is sometimes skipped altogether. It shouldn’t be because if IT isn’t saving you money, it’s costing you. Here’s how you can gain a better understanding of technology ROI and how you […]

5 Benefits of self-service kiosks in hospitals

More patients are turning to a self-service approach when it comes to healthcare. Now this doesn’t mean they’ve taken to operating on themselves, but they are checking into hospitals without the help of medical administrators. Similar to portal technology, self-service kiosks can help streamline administrative tasks like hospital registration and payment. So is self-service a […]

The security risks of virtualization

While virtualization security is not often talked about, it is nevertheless important. Like all technology, securing your virtualized infrastructure is vital to the success of your business. So what are some of the security risks posed by virtualization? And how can you mitigate them? Here are some answers you should consider. Security risks of virtualization […]

7 Warning signs of malware infection

As companies go to the Internet to conduct their business, their IT security becomes more vulnerable to many hackers and viruses. That’s why it’s even more important to recognise whether or not your systems are under threat from malicious software to swiftly fend off the infection. So how do you know if your company’s IT […]

Native ad blocker is coming to this browser

Ad blocking is here to stay. Safari, Google Chrome, and Firefox all have extensions that make it possible, and now Opera has added an ad blocking feature directly into the browser. Should your business be concerned? Well it all depends on how much money you spend on online ads. Here’s the lowdown on Opera’s new […]

7 Ways to customise your Windows 10

Whether you want to have a darker color scheme, run several apps at the same time or have multiple desktop displays, Windows 10 gives you many options to personalize your PC. And while some customization options are less obvious than others, it is well worth the effort to get your Windows 10 to act and […]

What’s different with the new iPad Pro?

With a new tablet bound to hit stores again later this month, you’re probably wondering “what’s so special about this new one?” Well imagine a device that’s smaller than the massive 12.9-inch iPad Pro model and more powerful than the iPad Air 2. That is what you can expect from the 9.7-inch iPad Pro. With […]

10 Office 365 features you need for work

Whether you need suggestions for your PowerPoint presentation, someone to edit your Word document or input a lot of data into Excel, Office 365 has the features to help you with a variety of tasks. So the next time you need some help getting work done, try using these tricks with Office 365. Simultaneously edit […]

Disaster Recovery myths that no longer apply

With technology changing so rapidly, it’s easy to get caught up in outdated beliefs. And when it comes to Disaster Recovery, far too often do we see business owners still clinging to ideas that no longer apply. So, what kind of DR myths are still widely accepted by the masses? Here are three that need […]

Why you should consider virtualization

Before you start purchasing any new hardware, consider virtualizing your IT infrastructure. Virtualisation means to abstract the software from the hardware. Basically, as processors have increased in power and memory capacity, one physical server can now act as five virtual servers. Unlike before, where every time you have a new application you have to provide […]

Revive your old laptop this Spring

There comes a point in the life of every laptop where its hard drive slows and it begins to function at a snail’s pace. At this point, many people either toss it or retire it to the back of a closet. If you’re one of the latter, then this Spring you may be able infuse […]

Ready for a faster Android? Install this app

Last month, it was reported that the Facebook app was causing Android phones everywhere to function at a snail’s pace. But if you uninstalled the app and are still itching for more speed, then you’re in luck. We have some news that will help you get an even bigger speed boost out of your phone. […]

Tips to monitor employee activities online

When it comes to monitoring your employees online, there are potential positives and negatives for your company. But as a business owner who’s never done it before, you may be clueless as to what these are. So to help, we’ve come up with a list of the pros and cons of employee monitoring. And if […]

Save time with these 10 social media tools

You know social media marketing can be valuable for your business but, simply put, you just don’t have the time for it. And besides, you’re no social media expert, so the whole process itself can be unnecessarily long as you try and figure out what’s most effective. But what if there was a way you […]

Get Office 365 switch security right

The decision to migrate from an on-site SharePoint system to a cloud-based Office 365 solution isn’t one that most small or medium-sized businesses take lightly. In fact, though the popularity of Office 365 and other cloud-hosted platforms continues to soar, plenty of companies still have legacy SharePoint systems in place for at least part of […]

BI is not just for the big boys

Most of us don’t normally associate Business Intelligence (BI) with small- or medium-sized businesses; the large investment that has traditionally been required to hire specialist data-delving experts makes us think it’s the preserve of larger organizations. But no longer is that the case – not only does a growing selection of self-service tools put BI […]

4 things you should know about the cloud

Cloud computing has proven to be a cost-effective necessity for small businesses. Owners can now breathe a sigh of relief as website hosting, email services implementation and online file storage have become easier thanks to the cloud. However, there are still many owners who remain misinformed about installing a cloud infrastructure at their company. Here […]

Healthcare’s technological makeover

We may expect to find computers everywhere these days, from our offices, schools and airports to our pockets and wrists, but until now there’s not been much call for computers in our hospital operating rooms. But new technology is making waves in healthcare circles and could even save lives by helping surgeons and physicians make […]

Confusing tech terms simplified

Trying to fix your broken IT can be challenging. You may struggle to clearly define your problem, which can lead to frustration for both you and your IT repairman. So we’ve created a list of some common tech terms to help you communicate more easily with the technology geeks of the world. Here are a […]

Speed up Windows 10 with these tips

You’re likely a busy person. So the last thing you want to be bothered with is a slow computer. If you’ve recently upgraded to Windows 10, you may be surprised (and slightly annoyed) to discover that it’s running much slower than expected. So what can you do? Here are a few steps you can take […]

How to extend your iPhone battery life

You’re on the go today – out of the office, out of the house, and attending a business event. Everything is going fine and dandy until you look down at your phone to see your worst nightmare come true. Your iPhone is at 25 percent battery life. Before you panic, know that the answer to […]

Risks financial firms face

TTP’s stands for threats and tactics, techniques and procedures, the number of which has been gradually increasing since 2015. The financial services sector has long been the target for cyber criminals, where they apply a myriad of techniques ranging from social-engineering to credential-stealing malware. This means the time for security professionals to boost cyber situational […]

Tips to speed up your WordPress website

We’ve all experienced the frustration of a slow loading website. While ten years ago, you would just have to grin and bear it as a site loaded with all the urgency of a sloth, today’s Internet surfers are much more impatient. Most expect at least a three second load time, while some won’t settle for […]

How virtualization helps cut costs

With the gradual integration of virtualization, many small and medium-sized businesses have seen many benefits that extend beyond their bottom line. Not only does it aid with cost efficiency but also with disaster recovery and several other areas of operations. Here are a few other reasons why thousands of SMBs are virtualizing their business model. […]

Tips to use Office 365 more productively

A paintbrush can create the Mona Lisa or the Last Supper. An airplane can bring passengers to exotic locations anywhere on the planet. And stone, deftly placed can produce wonders such as the Pyramids or Angkor Wat. But what do the paintbrush, airplane and stone all have in common? Without the wisdom of the painter, […]

New Android malware can wipe your phone

The smartphone. It may seem like the last safe haven from online security threats. As it rests snugly in your pocket, you may never even think a virus, trojan or other malware could ever touch it. And even if it did, how much damage could it really cause? Well, for Android users, we’ve got some […]

Windows 10 privacy protection tips

It takes seconds to infiltrate and obtain private information. And while it’s unlikely that Microsoft will cause your business financial ruin with their data collection, the fact is that Windows 10 gathers a ridiculous amount of private information from users. So here are some tips that will enhance your privacy when using the operating system. […]

4 steps to enhance your online image

The term ‘image’ is no longer associated with just pictures or paintings. In this modern day and age, image extends to how one perceives your business in reality and online. You can’t simply hit F5 and refresh an image you aren’t comfortable with. Find out how you can constantly maintain and improve your online image […]

How scary is the new Mac scareware?

If you wanted a classic example of how malware evolves, the new scareware discovered on Mac in the past few weeks is a perfect example. The way it attempts to fool users is unlike almost any of its predecessors. In other words, it’s very convincing. Here’s what you need to know about this new scareware […]

Become better with these productivity tips

We live in the age of distraction. If it’s not the hundredth urgent email in your inbox that blows your focus, maybe it’s your IT staff pounding on your door with another technology emergency. Whatever the circumstance, you may be tired of looking in the mirror only to see bags under your eyes from too […]

LinkedIn tips for the SMB

As a small business owner, you may be a bit perplexed how to gain the most value out of LinkedIn. You may have already spent countless hours trying to leverage the platform with little success. So what are you doing wrong? And how can you make the most out of your time on the platform? […]

5 time-saving Microsoft Word tips

Although there are many alternatives out there, Microsoft Word remains one of the most popular and user-friendly word processors for businesses large and small, and for good reason too. It is compatible with both Windows and Mac and is highly capable of handling and creating business documents. While there are millions of people who use […]

iPad productivity tools to help you out

Many people buy an iPad with hopes that it can increase their productivity when outside of the office. Unfortunately, it can end up in a drawer somewhere or perhaps given to your child if you never manage to incorporate into your work processes. Owning an iPad alone is simply not enough to help you increase […]

Secure your business with these IT policies

Employees are one of your biggest security holes. There is no foolproof prevention method for human error, and this is why employee mistakes are one of the most common causes of a security breach. So what can you do to prevent it? Well at the very least you need to include policies in your employee […]

This app is draining your Android’s battery

If you haven’t yet woken up this Monday morning, get ready for a cold splash of water to the face. For Android users, the Facebook app is draining 20% of your battery life and potentially slowing your smartphone by 15%, essentially making it a dumb phone. Shocking as this may sound, there is a way […]

BCP tactics to keep your business running

It’s a fact of life. Events out of your control can disrupt your business operations. While you can’t necessarily control the unexpected, you can take some precautions to prevent most business disruptions. Here are some key business continuity strategies that organizations across the globe rely on to keep their doors open. Backup your data, applications […]

Tips to make Google Chrome super fast

For Internet users who are accustomed to a super-fast connection, there’s nothing worse than a sluggish web browser. It impacts your workflow, slows down your productivity, and causes frustration. But luckily there are some methods you can use to improve your web browser’s speed and performance. If you’re a Google Chrome user, check out these […]

3 things to know about robot doctors

The thought of a robot doctor stirs lots of emotions in people. And truth be told, a ton of mystery still surrounds just what will become of this technology. We are still years, if not decades, from a robot doctor being incorporated into the practice of healthcare. That being said, people remain extremely curious and […]

Be more productive with these Mac tips

While Apple products are known for their ease of use and ability to boost productivity, there are so many handy features that it can be difficult to be aware of all of them. That’s why we’ve dug up some of our favorite Mac tips for their latest OS: El Capitan. Here’s how you can take […]

Chrome for iPhone has finally improved

Google Chrome crashes a lot. No, we’re not talking about on your computer, but instead on your beloved iPhone. As the most popular browser on the planet, with over one billion users, Google Chrome fans are undoubtedly frustrated and disappointed by this. But there’s good news. Now, Google Chrome has been updated, and improved exponentially […]

5 types of virtualization defined

For many businesses, managing and maintaining their entire hardware and software infrastructure can be a daunting and prohibitively expensive task. But with the inception of virtualization, this is no longer an issue. Virtualisation allows businesses to maximize the use of their IT resources at a reduced cost – this is why it has become so […]

Ask these 3 questions about your servers

Your heart is always there beating away 24-hours a day. This is also an apt description for your servers. They are always working, ensuring your business stays operational even if you don’t notice it. However, it’s not unusual for business owners to overlook their servers as most times it is a simple case of out […]

Can Your Business Survive A Disaster?

Disasters. They do happen — it’s only a matter of ‘when’. While most businesses acknowledge it, surveys show that only one in four companies worldwide have adequate protection in the event of a major disruption. We’re not talking about insurance here, but a Disaster Recovery (DR) plan that could save you thousands of dollars in […]

The true story of an SMB attacked by hackers

When big companies like Dropbox or Ashley Madison are hacked, the whole world hears about it. But how often do you hear about cyber attacks on the SMBs of the world? Probably not often, or never. Well, today, that’s all about to change. The NY Times recently ran an article telling the story of a […]

More to social media value than meets the eye

When it comes to social media, figuring just what, if any, value it offers your business can be complicated. There is no exact science when it comes to figuring it out and even experts disagree as to just what is and is not important when measuring the value of your company’s social media. The reality […]

5 tips for a productive home office

Telecommuting can be a great strategy that allows businesses to save money and retain valued employees. It is quickly becoming a viable option for those that are looking to cut back their hours at the office while still being able to work productively in the comfort of their home. But despite the many advantages telecommuting […]

Do this to avoid the Windows 10 upgrade

Repetition is a proven way to incite people into action. Children use it to break down their parents’ psyche and get them to buy the latest toy, and advertisers use it to sell their product. Now, Microsoft is using the same tactic to try and get you to upgrade to Windows 10. But this time, […]

Top YouTube marketing tips

If you’re not considering YouTube for your business’s marketing strategy, you’re truly missing out on one of the most powerful marketing platforms out there. YouTube gives you the opportunity to establish your business’s unique brand and personality through video. If you’re just starting out on YouTube marketing and don’t have a specific strategy in mind, […]

Should you recommend apps or wearable tech

As wearable technology and health-based mobile applications become more prevalent among patients, there is a growing demand for healthcare professionals to be able to recommend these to patients. Many people simply see this as an extension of medical advice, after all you are already recommending medications, treatments, and care options. Realistically, the decision to recommend […]

HDD vs SSD: Which is best?

When it comes to purchasing new computers, buyers used to have limited choice for what kind of storage they got with their laptop or desktop PCs. But with the invention of the solid state drive (SSD), you can now configure your system with either the traditional hard disk drive (HDD), SSD, or in some cases […]

Up your Productivity Levels in 2016

None of us sets out to be unproductive. Sure, we all have those days where a few drinks the night before leads to a less than stellar day at our desk, or a day off is begging to be spent curled up on the sofa in front of Netflix. But if you’ve noticed a drop […]

Your business can fight ‘rant’ sites

When a person searches for your company on Google or any other search engine and sees a negative review from a ‘rant’ site, it can have significant repercussions to your online reputation. That’s because more people are likely to see something, and even click on it, when a page turns up on the first page […]

Browser Extensions and Online Privacy

Think you’ve got enough security measures in place within your company? How do you know what the next malware release will bring? Do you trust your employees implicitly? Of course you do – you hired them and they’re a good bunch of people! But even the nicest guy may inadvertently visit a website that’s been […]

iTunes on an Android Phone is now possible

You have an iTunes Library. And it is an iTunes Library you have curated for years now and are attached to. However, if you have purchased or are thinking about getting an Android phone, you’re probably a bit concerned your music won’t be able to make the switch with you. Well we have some good […]

Healthcare trends to watch for in 2016

As 2015 came to a close, there are several trends in the healthcare industry that medical researchers and practitioners need to be aware of in 2016. According to PwC Health Research Institute, patients will be on the lookout for better ways to manage their health and medical expenses. Technology is also expected to play a […]

Keep the lights on and your business running

There is nothing worse than having a productive day at the office become undone due to a power outage. Losing power for even a single minute can have far reaching effects on your company’s operations as you need to make sure everything is running properly and all data is accounted for. While power outages can […]

The Rise Of Social Media in Iran

Communicating via social media is a way of life for many of us, and these days it’s almost unheard of to not have a Facebook account, but what do you do to stay in touch with friends and family if you don’t have access to one of the popular social media platforms because your government […]

Patients want electronic communication

More and more people are clamouring for the ability to communicate with their doctor through email and social media. In fact, a recent study from the Journal of General Internal Medicine reports that 37 percent of patients have emailed their doctor while 18 percent used Facebook to get in touch with their physician. It behooves […]

Add-ins give Office new life

Are you looking for a way to change up your Microsoft Office experience? It’s actually pretty easy to do thanks to a plethora of add-ins available for your favorite Office application. While these tools aren’t exactly reinventing the wheel, they do add a nifty wrinkle to the popular Office suite. Want more information? Read on […]

Several new phones to launch in 2016

If you decided to pass up on buying a new phone in 2015, you might have done yourself a favor. While there were some good releases over the last 12 months, 2016 is shaping up to be a banner year, with several new launches planned by all the major players. So, what can you expect […]

Chimera ransomware’s scary tactics

The threat of being infected by malicious software is part and parcel of spending time on the internet, and no sooner have the antivirus and security software programs released an update or new patch than cyber criminals are scrambling for ways to circumvent them. In addition, as end users become savvier to the tricks and […]

Business apps you need for Windows Phone

Whether you’ve just bought a Windows Phone or already have one, choosing the right applications for your device is a very important decision to make. But with the sheer number of apps in the Windows Phone Store, finding a set of apps for your device can be an overwhelming experience. So instead of installing apps […]

2016’s possible security problems

As shown by recent high-profile hacking scandals – targeting everyone from Sony Entertainment to the extramarital-affair-facilitating website Ashley Madison – cyber crime shows no sign of disappearing any time soon. In fact, experts predict that 2016 is going to be an even busier year for cyber criminals, hackers and scammers. So what do you need […]

Do.com: enjoy more productive meetings

When run effectively and with an objective in mind, company, departmental, managerial or even one-on-one meetings can result in big ideas, great change, and heightened productivity for your team of employees. On the other hand, if your meeting room is constantly booked up with people shooting the breeze, arguing over procedures, or simply rambling on […]

The link between big data and profit

Big data. You may have heard of it; after all it’s been putting in an appearance at boardroom meetings across the globe for some time now. But what actually is big data? And what does it mean when applied in a business environment? More importantly, what can it do and how can it help your […]

A new iPhone battery case from Apple

Apple’s new smart battery case recently hit the market with the aim of helping iPhone 6 and 6s users get a little more life from their battery. The release has come as a surprise to even some of the biggest Apple fans, since the product showed up with almost no fanfare. Don’t worry if you […]

How to use data to add business value

Are you making the most of one of your business’s greatest assets? Along with your loyal customers, your team of enthusiastic and hardworking staff, and your tastefully decorated store or office, there is an all-too-often-unsung hero just waiting to help you take your business to the next level: your data. You’ve probably read articles extolling […]

Interruption insurance for businesses

Natural disasters have increased exponentially in the last few years – something that has resulted in a number of small and medium-sized business owners turning to business interruption insurance for protection. Covering many scenarios that regular business insurance simply ignores, adequate protection can be the make-or-break factor when it comes to surviving a natural or […]

Twitter alerts users to cyber attacks

Something known as “state-sponsored cyber attacks” may not be something you have heard of until now. But with both Facebook and Google viewing the problem as serious enough to warn their users about, it seems this is an issue that could be here to stay. And now with Twitter also recently taking steps to alert […]

How Google overcomes secure browsing issues

It’s safe to say that malware attacks, phishing scams, and social media engineering practices are going nowhere fast. That means that, whether you are a home user or the owner or manager of a small or medium-sized business, if you choose to ignore safer online security practices you are putting your identity and the security […]

Don’t download that health app just yet

Mobile health applications have been growing in popularity but this doesn’t necessarily mean their effectiveness is improving. In fact, doctors have called for greater oversight and regulation when it comes to health apps as many have never been truly tested. A number of these apps also make false claims about benefits in order to get […]

Choosing your MacBook: which one is best?

Thinking of buying a new MacBook? Apple now has four primary models to choose from: MacBook Air, MacBook Pro, MacBook Pro with Retina display, and the latest 12-inch MacBook. With so many options available, it can be difficult to determine which one is right for you. In this article, we’re going to look at each […]

Scenarios that might require BCP action

Do you know when to invoke your Business Continuity Plan? A lot of business owners assume they know when it will be required, but the reality is that it can be hard to determine when a BCP is really necessary. It’s important you are able to assess what is taking place, and make an informed […]

Cortana tips and tricks for an easier life

Over the years, the virtual assistant has evolved. First there was the Microsoft Paperclip (aka Clippy), later we had Siri, and now we have Cortana, the new assistant for Microsoft Windows 10. If you’re a Windows 10 user who loves the operating system just as much as we do, you may be curious as to […]

5 tips for a successful Office 365 migration

Microsoft’s cloud-based Office 365 is a tool that promotes collaboration and productivity in the workplace – that’s just one of the many reasons businesses are adopting this powerful application. But migrating to the platform is not as simple as it might seem. There are many things to keep in mind, and it’s important that you […]

Is the iPad Pro worth buying?

With the Microsoft Surface Pro 4 and iPad Pro both recently released, there is a lot of debate to be had as to which is the better device. So instead of looking at the differences between these two, let’s just focus on what’s special about the iPad Pro. Is it worth buying? How is it […]

The 7 must-have apps for any Android tablet

The Google Play Store is filled with hundreds of thousands of Android applications, many of which add great functionality and value to your device, but some of which are simply a waste of memory. So how do you sort the good ones from the bad? We’ve highlighted seven must-have apps that you need to try […]

Virtualisation questions to consider

We’ve seen first hand just how beneficial office virtualization can be for small and medium-sized businesses. Of course the process isn’t as simple as snapping your fingers, or saying presto, and having a smooth running, virtualized office appear. It is a long process and you will have to answer a lot of questions. Here are […]

Using Samsung Pay just got easier

Samsung Pay is just one of a number of services available to consumers and businesses looking to make the most of growth in the mobile payments sector, whether for the sake of greater convenience or enhanced bottom-line profit. Apple Pay and Google Wallet may steal most of the headlines when it comes to the mobile […]

4 facts about HIPAA and your IT

While HIPPA’s implementation in relation to technology has been problematic to say the least, things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather simply a lack of […]

Tips to add value to your blog

When listing your company’s assets, your blog probably doesn’t make the cut. Many businesses tend to ignore blogging – which is a real mistake these days. By putting time and resources into your blog, your can transform it from just another webpage to one of the most valuable things to your company’s growth. We’ve complied […]

Telemedicine 101

Traditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels – this […]

How to diffuse negative online commentary

Between the smartphones, iPads and desktops we all use, more and more people are spending hours of their day on the Internet. And at one point or another, someone is likely to say something bad about your business online. Whether it is true or not, you need to know how to respond when it happens […]

4 benefits of online scheduling

As healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s decision, convenience has become another key area patients look at when choosing a healthcare facility. Online scheduling, in particular, has become something more […]

5 tips for buying a new computer

The holiday season is approaching fast, and many people are currently looking to purchase presents for their loved ones. Tech items like computers are likely to be among the most popular gifts. But there are so many different computers out there, meaning that finding the perfect one can be difficult. We’ve outlined some tips that […]

How your boring brand can win on social media

You may think social media is designed for exciting brands like Google or MTV. And who could blame you, as these brands both have millions of followers. Because of this, you may think there’s no place for your boring brand on social media, right? Think again. Here is one brand that’s making some noise in […]

Is Apple’s new iOS 9 right for you?

While more and more iPhone users are installing the new iOS 9, there are still thousands of us holding out on the upgrade as we wait to hear more about it. So if you’re curious to know what kind of new features you’re missing out on, and if there are any downsides to the new […]

Office 2016 for Mac is now available

Office 2016 for Mac has arrived, and it brings with it several new features to Microsoft’s popular productivity suite and cloud-based services. Microsoft has fixed various bugs and functionality issues in its latest Office version, allowing users to fully make use of the software and integrate it seamlessly with their Mac platform. Here’s all you […]

Storm warning: prepare staff and clients

When your employees see snow on the ground, the thought of a day off immediately pops into their heads. Of course your customers are still reliant on you to provide the goods and services they have come to expect from your business. Before a storm hits, you should be communicating with both staff and clients […]

‘Twas the Night Before… (a holiday parody)

Twas the week before Christmas, and all through the house You could hear me beating the computer with the mouse. The disk was hung up in the disk drive with care, And, needless to say, I nearly pulled out my hair. I gave up for that night, got ready for bed, And wondered, “Should I […]

New features of Windows 8.1

The most popular operating system (OS) in the world is Microsoft’s Windows. The latest version of Windows – Windows 8 – was released in October of 2012, and has been slowly adopted by companies and users alike. With the release of this new OS, Microsoft stated that they would move to a yearly update schedule, […]

How to move from iPhone to Windows

Take a step back for a minute and observe smartphone users. You will likely see numerous iPhones and Android devices, and even a few Windows Phones. The thing you may also notice is that most users likely won’t switch to another system. However, from time-to-time, new features and phones tempt a certain number to make […]

Patrick Dennis

Patrick Dennis With over fifteen years’ experience in the IT industry, Patrick Dennis has dealt with almost every scenario out there. Upon receiving his first computer at the age of 10, Patrick began coding his own games. His love for technology continued through his adolescence, leading him to his first professional IT position as a […]

Pearce Owen and Patrick Dennis have joined SilverPoint Systems

Pearce Owen In his role as Service Manager, Pearce ensures customer service and customer satisfaction stay at the forefront while delivering excellent technical support and guidance to SilverPoint’s clients. Pearce draws on 25 years in the IT industry with experience ranging from data center and infrastructure projects through systems administration, training, and technical support. Pearce […]

Print from iPad, no strings attached

When Apple released the first iPad, the business community knew, almost straight away, that it was the next step in the evolution of computing. Three versions later and the number of managers and business owners using their iPad for business purposes has done nothing but increase. While it’s great, it’s not perfect, and one thing […]

Hot doc? Print it directly from iPad

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Samsung and Chrome OS, a perfect match

Last June, 2011, Google introduced its new operating system, Chrome OS. What separates this OS from other systems is that it’s completely based in the cloud and only requires an Internet connection to operate. Users don’t install programs, instead they access Web based versions. This system is a glimpse into the future of computing and […]

Killer Office hacks – Android tablet

As Android tablets become more commonplace in the business environment, many managers are finding that they want to edit and view documents, presentations and spreadsheet files on the tablet. Many, if not all, managers use Microsoft Office as their main office suite which poses a problem, as there’s no official Microsoft Office app for the […]

Microsoft Word keyboard shortcut roundup

Microsoft Word is probably the most widely installed program that’s not an operating system. It’s become so ingrained in computing culture that other word processing programs have a tough time competing, and have had to include the ability to read and edit Word documents. Of Word’s many features, keyboard shortcuts are among the most useful. […]

Choosing the right EMR – such as gloEMR

The short-term incentives of meaningful use shouldn’t overshadow the long-term care strategies of small physician practices choosing electronic medical records (EMRs), according to a recent study. IDC Health Insights expect U.S. EMR adoption to move from less than 25 percent in 2009 to more than 80 percent in 2016 – and that growth will be […]

EMRs pinpoint preventative/follow-up care faster

Primary care practices using electronic medical records (EMRs) identify patients who need preventative or follow-up care 30 times faster than practices using paper, according to a recent study. The study was commissioned by Canada Health Infoway, a not-for-profit organization funded by the Canadian government, and conducted by researchers at St. Mary’s Research Centre, MedbASE Research […]

Five healthcare IT articles you need to read

From new technology to the use of social media, the industry press is abuzz with ideas. Below are five of the best articles we read in 2011. 1. iPad 2 looks even better for docs. The iPad 2 gives doctors at the point-of-care the tools they need at the exact moment they can make a […]

Four benefits of Office 365

As far as many business owners are concerned there’s only one office suite that matters, Microsoft Office. Office is found in nearly every business, regardless of industry, and is an integral part of operations. Microsoft’s newest version of Office, Office 365, takes the suite into the cloud, something that many businesses will benefit from. There […]

Processors! Assemble and roll out!

Computers are an important part of all businesses, it’s uncommon to come across a business that doesn’t have one. While many business owners are comfortable with their computer, they may not be comfortable with the parts inside the computer. One of the most important parts of your computer is the processor. The processor, or CPU, […]

New malware infects via browser

As technology and programs become more sophisticated, so do the viruses and malware that affect them. Traditional malware is transmitted as a program that users have to download onto their system. A new malware program has been developed to transmit over Facebook, and instead of infecting a system, it infects a browser, making it nearly […]

Minimize risk by backing up data

Business Continuity Planning (BCP) – a plan on how to keep your business operational during any adverse conditions – is an important process that every small business should implement. One of the major aspects of this is where you should backup your business’s data. Having a backup of your data is like an insurance plan […]

External hard drives slow Macs down

A new Mac is like a dream come true for users. It’s fast and loaded with useful features to learn about. One useful feature is Time Machine, a backup program which requires users to have an external hard drive to store backups of the computer on. Many Mac owners use this feature, and often leave […]

Use VMware to View your desktop

Virtualisation of servers and desktops is a trend that’s being adopted by businesses of all sizes. One of the most popular types that companies employ is the virtualization of their desktop systems; placing the software and OS on the cloud, leading to a decreased need for powerful machines. VMware’s View allows companies to do just […]

Top 3 Internet browsers for Android

Android is an operating system that’s well known for offering its users a wide variety of choice, and apps that suit the need of a range of users. The same goes for the Internet browser, you could go for the stock one, or any number of others. If you’re looking for another browser the available […]

SkyDrive reaches for the sky

Cloud storage services have become big business in the past few months. Most of the big players in the technical industry have some form of service for their users. One of the first major cloud services was SkyDrive by Microsoft, and there have been recent changes introduced that have solidified it as a considerable competitor. […]

Windows Phone Marketplace now 7.5 only

In late September of last year, Microsoft released the newest version of its smartphone OS, 7.5 codenamed Mango. Mango brought some great changes that made it more competitive with the larger mobile operating systems. One of the major changes was made to Marketplace, the portal users download apps and updates. Microsoft has announced that users […]

Remembrance Day

On November 11th, SilverPoint will be closed in observance of Remembrance Day holiday, commemorating those members of our armed forces whom have fallen. As individuals we may at times not agree with where our armed forces are deployed, or what role they play in a particular operation, but we believe it is important to support […]

A Message from Team SilverPoint

Every year, thousands of women are diagnosed with Breast Cancer, an estimated 23,400 this year alone, of whom 5,100 will die of it. That is a staggering 1 in 9 Canadian women will develop breast cancer during their lifetime. At SilverPoint, we feel it is important to support those things that mean a lot to […]

A Message from Team SilverPoint

Every year, thousands of women are diagnosed with Breast Cancer, an estimated 23,400 this year alone, of whom 5,100 will die of it. That is a staggering 1 in 9 Canadian women will develop breast cancer during their lifetime. At SilverPoint, we feel it is important to support those things that mean a lot to […]

Predicting ROI (The ROI Series—Part 3)

Calculating the ROI of a Technology Investment, The ROI Series—Part 3: Cost savings are usually important to small businesses even in the best of times. New technology solutions may be necessary for survival and growth, however—and they may not be as expensive as you think when you consider their return on investment (ROI). In this […]

The Indirect Benefits of Technology Implementation (The ROI Series—Part 2)

Calculating the ROI of a Technology Investment, The ROI Series—Part 2: Cost savings are usually important to small businesses even in the best of times. New technology solutions may be necessary for survival and growth, however—and they may not be as expensive as you think when you consider their return on investment (ROI). In this […]