Is the MSP Bargain Actually a Good Deal?
Saving money is always an attractive option for businesses. Still, a bargain that undermines productivity and can hurt profitability is inadvisable. When comparing vendors, consider the return on investment as well as the quote’s bottom line. This is especially true when it comes to your managed service providers (MSP). As external IT help for your […]
Notice of Closure for Labour Day
This is a friendly reminder that in observance of the Labour Day Statutory Holiday, our offices will be closed this coming Monday. As always, our on-call technicians will be available for your emergency support needs. Happy Labour Day!
The Dangers of Smartphone Ransomware
You’ve likely seen news coverage of ransomware targeting large companies or hospitals. Maybe you’ve seen Homeland when Claire Danes’ character falls victim to laptop ransomware during a surveillance mission. But did you know that ransomware attackers can also target your smartphone? A smartphone, after all, is a portable computer in your palm. Take a moment to imagine […]
What Happens When You Delete a File?
When you delete a file, it disappears from your desktop. That can be helpful to clear up clutter and give you a sense of accomplishment, or it can cause a panic spiral as you worry that you’ve lost a week’s worth of work. Either way, it may help to understand better what really happens when […]
Are Digital Wallets Safe to Use?
With the embrace of smart mobile devices, digital wallets have grown popular. Also known as e-wallets or mobile wallets, these apps store payment information virtually. The convenience is undeniable; the question is whether digital wallets are safe to use. Popular examples of digital wallets include Apple Pay, Google Pay, Samsung Pay, PayPal, Venmo, Alipay, WeChat […]
Aligning Strategy and IT with Your MSP
Scaling your business is critical to your success. Business is, after all, dynamic. Ideally, it’s growing, but it almost always needs to pivot. When that happens, you need your IT to keep pace. Working with a managed service provider (MSP) to align your strategy and IT can support and even drive agility. There are times […]
Is Password Autofill Compromising Security?
“What’s that password again? Wait, I changed it … Harrumph. I don’t remember!” We have all been there, sometimes many times a day. Password autofill on our Web browsers felt like the sun was shining on our online activity again. Sorry to tell you, but this convenience may not be entirely safe. Most browsers will ask after […]
Combatting Cybersecurity Fatigue
When was the last time you had to change your password or received an alert to update your device for what felt like the umpteenth time? These are minor frustrations, but ongoing IT requests can add up to cybersecurity fatigue. You cannot stop securing your tech but can combat employee annoyance with the process. The […]
What VPNs Can and Cannot Do
Virtual private networks (VPNs) are becoming more common. Many people use VPNs to establish an encrypted connection over a public network or to add privacy and security. Think of a VPN as a private tunnel. Connect to the internet using a one, limits the ability of others being able to access the data that you […]
Essentials to Know About Software Licenses
Bet this sounds familiar: A screen full of legalese opens up when you download some new software. You immediately scroll to the bottom and click “I agree.” Today we are going to discuss the software license essentials every user should know. Most of us don’t actually read license agreements. This is not a good idea […]