Doing business today you are as likely to give out your website address as your email or phone number. Your Web domain is your business identity on the internet. Don’t risk falling victim to the cyberthreat known as domain hijacking. You build up a business site to represent your brand online. Every bit of content, […]

Why Your Small Business Needs VoIP Why would a small business need VoIP? Not just another acronym to learn, Voice over Internet Protocol (VoIP) offers many advantages for small business. Especially SMBs that want to run with the enterprise-sized companies. Basically, VoIP turns voice conversation into data packets sent between the two network points. Don’t […]

You love your technology and probably have a lot of it at home. You might not think of computers, smartphones, printers, or routers as a fire risk, but they can do real damage. Microwaves, laundry machines, and air conditioners are the top sources of residential fires, but computer equipment is also responsible for fires that […]

Meet John Welker John joined the technical arm of SilverPoint in the early part of 2018 and quickly settled into his role within the team.  A quick learner and a steady presence, John quietly goes about closing tickets like it’s no big deal. An anime fan, John has curated a movie library larger than most […]

There’s one solution to tech problems that everyone knows: turning the device off and then back on again. This go-to move is a bit of a joke in the IT industry. Who needs help-desk support if you can find a power switch? Surprisingly, this approach actually does solve a lot of problems. Take the Microsoft […]

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