Why Your Small Business Needs VoIP Why would a small business need VoIP? Not just another acronym to learn, Voice over Internet Protocol (VoIP) offers many advantages for small business. Especially SMBs that want to run with the enterprise-sized companies. Basically, VoIP turns voice conversation into data packets sent between the two network points. Don’t […]

You love your technology and probably have a lot of it at home. You might not think of computers, smartphones, printers, or routers as a fire risk, but they can do real damage. Microwaves, laundry machines, and air conditioners are the top sources of residential fires, but computer equipment is also responsible for fires that […]

Meet John Welker John joined the technical arm of SilverPoint in the early part of 2018 and quickly settled into his role within the team.  A quick learner and a steady presence, John quietly goes about closing tickets like it’s no big deal. An anime fan, John has curated a movie library larger than most […]

There’s one solution to tech problems that everyone knows: turning the device off and then back on again. This go-to move is a bit of a joke in the IT industry. Who needs help-desk support if you can find a power switch? Surprisingly, this approach actually does solve a lot of problems. Take the Microsoft […]

This is a friendly notice to advise that our offices will be closed this coming Monday, in observation of Labour Day. As always, our on-call technicians will be available for your emergency support needs. Happy Labour Day!

The global economy is in a slump. But believe it or not, now could be a good time to invest in technology priorities. You may already have streamlined processes. You had certain technology tools and systems in place to get things done. It all was working fine. Yet 2020 brought many challenges to the way […]

Author’s Note (warning: Shameless Self Promotion ahead): Last year I wrote a couple articles on my personal blog, about data archiving and backups. While I am obviously biased, I think these are informative and worth the few minutes of time they take to read. Tech Insight: To Backup or To Archive? That Is The Question… […]

A few months ago we thought working from home would be temporary: a couple of weeks of remote work was going to help corral this coronavirus thing, and we’d get back to usual. Now we know better, and the things we could put up with in the short term loom as bigger challenges. Poor internet […]

Meet Seema Rajesh Seema joined SilverPoint as our Finance Clerk in November 2018 and is our part of our Fantasy Finance League Team Duo.  A gentle and kind soul, she takes on the most daunting bookkeeping mysteries with grace and skill and has been a welcomed addition to our team since her arrival. A movie […]

Working from home is a big change in an already tumultuous time. Yet there’s a bright side. The quarantine could be your opportunity to reinvent how you work — for the better. Migrating to Microsoft 365 has benefits now. Plus, when you’re back to business as usual. Microsoft 365 is the cloud-based version of Microsoft […]