Meet John Welker John joined the technical arm of SilverPoint in the early part of 2018 and quickly settled into his role within the team.  A quick learner and a steady presence, John quietly goes about closing tickets like it's no big deal. An anime fan, John has curated a movie library larger th... | Read More

There’s one solution to tech problems that everyone knows: turning the device off and then back on again. This go-to move is a bit of a joke in the IT industry. Who needs help-desk support if you can find a power switch? Surprisingly, this approach actually does solve a lot of problems. Take t... | Read More

This is a friendly notice to advise that our offices will be closed this coming Monday, in observation of Labour Day. As always, our on-call technicians will be available for your emergency support needs. Happy Labour Day!... | Read More

The global economy is in a slump. But believe it or not, now could be a good time to invest in technology priorities. You may already have streamlined processes. You had certain technology tools and systems in place to get things done. It all was working fine. Yet 2020 brought many challenges to... | Read More

Author's Note (warning: Shameless Self Promotion ahead): Last year I wrote a couple articles on my personal blog, about data archiving and backups. While I am obviously biased, I think these are informative and worth the few minutes of time they take to read. Tech Insight: To Backup or To Archi... | Read More

A few months ago we thought working from home would be temporary: a couple of weeks of remote work was going to help corral this coronavirus thing, and we’d get back to usual. Now we know better, and the things we could put up with in the short term loom as bigger challenges. Poor internet connec... | Read More

Meet Seema Rajesh Seema joined SilverPoint as our Finance Clerk in November 2018 and is our part of our Fantasy Finance League Team Duo.  A gentle and kind soul, she takes on the most daunting bookkeeping mysteries with grace and skill and has been a welcomed addition to our team since her arri... | Read More

Working from home is a big change in an already tumultuous time. Yet there’s a bright side. The quarantine could be your opportunity to reinvent how you work — for the better. Migrating to Microsoft 365 has benefits now. Plus, when you’re back to business as usual. Microsoft 365 is the clo... | Read More

Authors Warning Note: Self-serving post ahead. System Administrator Appreciation Day (also known as SysAdmin Day) is an annual event created by Ted Kekatos in 2000. The event exists to show appreciation for the work of sysadmins and other IT workers and is celebrated on the last Friday in July.... | Read More

Business etiquette for working in an office environment is well established: show up on time, wear pants, put your name on your lunch in the fridge – those kinds of things. But working from home is a new thing for many people and businesses. These tips for business etiquette for remote work su... | Read More